Mercedes-Benz of Boston's cover image

This profile has been claimed by the business owner or representative.

Mercedes-Benz of Boston

4.8
  • Car Dealers
  • Somerville, MA

About this business

AutomotiveCar DealersUsed Car Dealers

Location details

259 McGrath Hwy, Somerville, MA, 02143, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.89,183 reviews
Select a rating
MCS1234's profile image
MCS1234 
11 years ago

Great experience, Thank you Dennis I was considering several different cars to replace my old C250, in the end the quality of service, professionalism and no-pressure sales approach of Dennis Saint Aubin made me decide to stay with Mercedes who delivered a great purchase experience. He took care of all the details and made sure I was behind the wheel of my GLA before the big snow storms hit. Great timing for a vehicle with 4matic. I wish Mercedes Benz included the service with the new lease (as they do with pre-owned cars) b... read more

Business response:

We really appreciate you taking the time to leave feedback for our dealership. Here at Mercedes-Benz of Boston, we know the importance of offering customer service that is second to none. A quality car-buying experience is one of our top priorities, and we do everything we can to support our guests. We thank you for your business and look forward to serving your automotive needs for many more years to come! Regards, Jeff Davis, General Manager 

Yoshi Baba's profile image
Yoshi Baba 
11 years ago

Another great experience with another sales person! I was looking to trade six months old 2014 C300 with 6.2 litter C63 AMG before it becomes history. Initially looking for CPO cars at other dealership. I contacted Jeff Tucker, business manager formerly sales person I dealt with. He mentioned me, Mercedes Benz of Boston can help me to trade brand new C63. A couple of days later, Jeff arranged me to meet Alex. Honestly I was little sad when Jeff arranged to meet another sales person, because I was very happy with Jeff. But as... read more

Business response:

This is exactly the kind of feedback we love to hear from our guests! Everyone here at Mercedes-Benz of Boston strive to go above and beyond for our guests, and I'm so glad both Jeff and Alex were able to make purchasing your new Mercedes as smooth and enjoyable as possible. Thank you once again for your business and your great recommendation. Happy driving and we look forward to the opportunity to serve your automotive needs for many more years to come! Sincerely, Jeff Davis, General Manager 

JCfromBoston's profile image
JCfromBoston 
11 years ago

Simply Amazing Experience. Fortunate enough to previously drive a BMW, LEXUS, and INFINITI but no experience could compare to what Thanh N. from Mercedes Boston in Somerville presented. He was very thorough with all MB models, and what options they had. He spent more than an hour showing me basically everything from the exact path I drive into when I need service, to how every feature worked on my new CLA. He had my new baby under a sheet and had me pull it off. Very professional, very friendly, and I cannot wait to get my n... read more

Business response:

Thank you for taking the time to post such a kind review. I'll be sure to share this with Thanh as I know he'll appreciate the time you took to write it. Thank you once again for your business and your great recommendation. Happy driving and we look forward to the opportunity to serve your automotive needs for many more years to come! Sincerely, Jeff Davis, General Manager 

spc's profile image
spc 
11 years ago

top notch sales professionals we just took delivery on a new 2015 GLK. in doing so, we had the pleasure of working with two outstanding professionals (george and georgina) on the mercedes-benz of boston sales team. george assisted us in the swift acquisition of the vehicle. we were totally impressed with his high degree of professionalism and also the seamless manner in which he made the deal happen. so lucky to have crossed his path! and, georgina was equally impressive upon taking delivery of the vehicle. she knew the car ... read more

Business response:

Thank you so much for sharing your superb opinion about Georgina! I'm happy to read that you had such a great experience at our dealership, especially while working with Georgina. She is absolutely an asset to our team, and we will make sure your compliments are heard. Enjoy your new GLK, and we look forward to your next visit! Kind Regards, Jeff Davis, General Manager 

carmacs's profile image
carmacs 
11 years ago

Excellent delivery experience Maged made the delivery of my first Mercedes an awesome experience. He was very knowledgeable about all the features of the car including the advanced tech. I would highly recommend him to anyone looking for a new car. 

Business response:

Thank you for sharing this terrific feedback and for choosing Mercedes-Benz of Boston for your purchase needs. For all of our customers who walk through our doors, we want to demonstrate world class service and nothing less. We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come. Best Jeff Davis, General Manager 

BG's profile image
BG 
11 years ago

greatr experience This is my second Mercedes I've purchased thru Rob at Mercedes of Boston. Rob has over 20+ years of experience selling Mercedes and is incredibly knowledgable and helpful service at MOB is best I've every experienced 

Business response:

Thank you for taking the time to share your experience with Rob. It’s a pleasure to hear that he was so helpful. We strive to keep our guests satisfied and I'm very happy to hear that this was achieved with you. We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come. Best, Jeff Davis, General Manager 

eshaw526's profile image
eshaw526 
11 years ago

New GLA I recently purchased a new GLA with Thanh Nguyen's assistance. He was friendly, professional, knowledgable, and did not make me feel pressured into anything. I'd highly recommend to anyone looking for a new vehicle as he was able to make the process enjoyable and stress-free. 

Business response:

Thank you for taking the time to share your experience with Thanh. I’m so glad to hear you had such an enjoyable visit and that you found Thanh to be so friendly and knowledgeable. I will be certain to let him know he is doing a wonderful job. Thank you again for your business and for choosing Mercedes-Benz of Boston for your automotive needs! Sincerely, Jeff Davis, General Manager 

M's profile image
M 
11 years ago

Wonderful car with outstanding service by Mike! Mike Daly helped us not only pick the right car for us (and make sure that my 6’7’ husband feels absolutely comfortable), but also knowing it was our first Mercedes, he delivered it for us wrapped with a bow, literally! My expectations were also exceeded when Mike invited us to visit the dealership back, after a few days having had the car, to answer any additional questions for us, help us with option set up, and pretty much hand holding me to ensure that I am comfortable behi... read more

Business response:

Thank you for taking the time to share your experience with Mike and our team here at Mercedes-Benz of Boston. We strive to provide our valued guests with exceptional customer service and I’m so pleased you’ve recognized Mike's hard work. We appreciate your business and we look forward to serving your automotive needs for many more years to come! Best, Jeff Davis, General Manager 

Gaite's profile image
Gaite 
11 years ago

Perfect car and perfect dealer. This CLA is my first Mercedes and first car bought in the US. The car itself is perfect, as well as Jasmin. Besides selling me this awesome car, he also gave me a lot of advice on driving and maintenance. It took only 2 business days after the money had been transferred that I received a call from Jasmin that my car was ready. He is exactly a good driver full of experience! It was because he showed me how awesome CLA 250 was that I decided to buy this car. I enjoy this experience and would rec... read more

Business response:

Thank you so much for taking the time to give us positive feedback. We make every effort to provide the very best customer service. Hearing from our guests that we have succeeded in this endeavor is always gratifying! We value your business and look forward to serving your automotive needs for many more years to come! Best, Jeff Davis, General Manager 

Frequently asked questions about Mercedes-Benz of Boston

How is Mercedes-Benz of Boston rated?

Mercedes-Benz of Boston has a 4.8 star rating with 9,183 reviews. 

When is Mercedes-Benz of Boston open?

Mercedes-Benz of Boston is closed now. It will open tomorrow at 9:00 a.m.