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Mercedes-Benz of Boston
- Car Dealers
- Somerville, MA
About this business
Location details
259 McGrath Hwy, Somerville, MA, 02143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The best car buying experience I have ever had. The customer service was fantastic. In fact, the whole atmosphere led to this being the best car buying experience I have ever had. The employees, especially Lovette Monteiro, were very helpful and understanding. Everyone was very friendly and helpful. I could not have asked for a better experience.
Business response:
Thank you, Mike, for taking the time to share your encouraging words and kind recommendation of Lovette. We believe that exceptional customer service is key and it is great to know that this belief held true through your experience with our team. We appreciate your business and look forward to serving your automotive needs for many more years to come! Sincerely, Jeff Davis, General Manager
buying a used car I found a used car on line that was not a Mercedes but at the Mercedes- Benz of Boston. I was introduced to Lovette by the manager and he treated us like we were buying a brand new Mercedes. The process was smooth and easy and hassle free. Lovette took the time to explain everything eventhough it was not a mercedes when the car was handed over to me. Thank You.
Business response:
I’m thrilled to hear how happy you are! We value our guests’ feedback and I know the team will appreciate your encouraging words. On behalf of our entire team here in Somerville, we thank you for your business and look forward to serving your automotive needs for many more years to come! Sincerely, Jeff Davis, General Manager
Customer Endoresement of Paolo Castro I am a 15 year customer of Mercedes-Benz of Boston going back to the old 'Herb Chambers' days and have maintained my relationship with the firm due to their outstanding products and service. My wife and I recently purchased a car from Paolo and he delivered turnkey service throughout the entire process, which had a lot of moving parts. He was always available and always called me right back. He got the job done on time and on schedule!
Exceptional buying experience I want to thank Paolo Castro for making the buying experience of my new Mercedes stress free and enjoyable .I highly recommend him and rest of the sales staff at Mercedes Benz .
Business response:
Thank you for taking the time to share this 5-Star recommendation! Our number one goal is providing an exceptional customer experience. I'm so happy to know that this was achieved with you during your visit with Paolo. Thank you for your business and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Jeff Davis, General Manager
Return to MB of Boston My winter vehicle search ended up here at MB of Boston with Alex, Jeff and Chad. Purchased W204 C63 early this year. I love C63, but I knew it's not practical for winter even many people suggested it works with proper tires. I started looking for another car that works well in winter. I wanted a car that my daughter who just got driver's license can drive as well. Initially I discussed with Alex C/GLA leasing, but I found out insurance cost for new driver too high. Look for used car, browsing internet ... read more
Business response:
We really appreciate you taking the time to leave feedback for our dealership. Here at Mercedes-Benz of Boston, we know the importance of offering customer service that is second to none. A quality car-buying experience is one of our top priorities, and we do everything we can to support our guests. We thank you for your business and look forward to serving your family's automotive needs for many more years to come! Regards, Jeff Davis, General Manager
Excellent experience I have been buying autos for over 50 years and I must say dealing with Alex was a wonderful experience. His easy approach to my wife and I was surprising and only left in the dust by his expertise of the auto and his follow-up was excellent. By the way our E400 Cabriolet is one of the finest autos we have ever owned. Jack / Sara
Business response:
Thank you, Sara and Jack, for taking the time to share this 5-Star recommendation! Our number one goal is providing an exceptional customer experience. I'm so happy to know that this was achieved with you during your visit with Alex. Thank you for your business and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Jeff Davis, General Manager
Good sales person. Easy going sales person. Much better than two other mercedes dealer sales person at other dealer. No sales pressure. I would buy or lease again next time.
Business response:
Thank you for taking the time to share this 5-Star recommendation! Our number one goal is providing an exceptional customer experience. I'm so happy to know that this was achieved with you during your visit with Paolo. Thank you for your business and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Jeff Davis, General Manager
a dealership that works as a team I purchased a 2014 mercedes e-350 convertable the car was perfect and what made the deal even better was jeff davis and my salesman randy grassi the whole process went well randy even came in on his day off to make sure the delivery of the car was going to be on time over and above the call of duty thank you my wife loves her car thanks again.
Business response:
Thank you, Arthur, so much for sharing your experience with us. It is our goal to offer every customer a personal touch and ensure that we do everything possible to help you leave our dealership happy. We thank you for your business and we look forward to helping with your automotive needs in the future! Best, Jeff Davis, General Manager
Excellent experience I have been working with Keith many years now and will continue to. Keith most recently helped me purchase a new G63 and it was a smooth, stress free and honest transaction. I highly recommend Keith for any Mercedes sales related needs whether it's a purchase or a lease.
Business response:
Thank you for your business and we look forward to serving your automotive needs for many more years to come! Sincerely, Jeff Davis, General Manager
Frequently asked questions about Mercedes-Benz of Boston
How is Mercedes-Benz of Boston rated?
Mercedes-Benz of Boston has a 4.8 star rating with 9,412 reviews.
When is Mercedes-Benz of Boston open?
Mercedes-Benz of Boston is closed now. It will open tomorrow at 9:00 a.m.