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Mercedes-Benz of Boston
- Car Dealers
- Somerville, MA
About this business
Location details
259 McGrath Hwy, Somerville, MA, 02143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great experience with Thanh We recently bought a GL 450 form this dealership. I have to say we have good experience with Thanh. He is the first sales person we talk to, he is so patient and friendly. To be honest, we didn't buy the car immediately after we talk to him. You know, you shopping around and make comparison when you buy a car. But after all the comparison, we decided to come back to Thahn, because of his hard work and his better price, lol. And Keith is a really good person, knowledgable and patient. He helped us ... read more
Business response:
I’m thrilled to hear we were able to provide you with a great experience while purchasing your new GL 450. I really appreciate you taking time to share your encouraging words and I’ll be certain to share them with Thanh and Keith. Thank you for choosing us and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Jeff Davis, General Manager
Best experience yet! This was my 3rd vehicle either purchased or leased from this company. When they say the 3rd time is the charm, that certainly is the case here. I was looking for a very particular car with certain features. Keith Robinson found it! He went above and beyond my expectations. He's a great role model for Herb Chambers. He's not only attentive but he excels at what he does. He provided me with the best service yet! He will be my go to for future purchases, for not only myself, but friends and family!
Business response:
Thank you so much for taking the time to give us positive feedback. We make every effort to provide the very best customer service. Hearing from our guests that we have succeeded in this endeavor is always gratifying. We value your business and look forward to serving your automotive needs for many more years to come! Best, Jeff Davis, General Manager
Great! Great customer service that I experienced. Gina made every effort to find me the car I wanted. I am happy to do business with Gina.
Business response:
Thank you so much for taking the time to give us positive feedback. We value your business and look forward to serving your automotive needs for many more years to come! Best, Jeff Davis, General Manager
All service reps should be this! Georgina was very helpful in the selection and ordering process for my leased GLA250. There were minor communication issues but she handled them in a manner which left me satisfied with the service and I would do business with her and Mercedes-Benz of Boston again!
Business response:
I sincerely appreciate you posting such kind words regarding your experience with Georgina. We strive to provide our guests with a professional and enjoyable experience, and it is always a delight to read that one of our team members is exceeding our customers' expectations. I do apologize for the initial miscommunication. Thank you and we look forward to serving all of your automotive needs in the future! Sincerely, Jeff Davis, General Manager
GEORGINA IS A 5 STAR MODEL REPRESENTATIVE OF MERCEDES BOSTON Georgina was extremely intuitive in the research of cars, and clarifying the finance process in short! She made me feel at ease and a pleasure to be in her company. My entire time spent with her from a simple test drive to the final stage was unequal to any dealership I've done business with, and I've done car purchases coast to coast including Mercedes Manhattan. She clearly defines the nuts and bolts of any car in all lines it's an understatement to say she's the... read more
Business response:
Michael, I sincerely appreciate you posting such kind words regarding your experience with Georgina. We strive to provide our guests with a professional and enjoyable experience, and it is always a delight to read that one of our team members is exceeding our customers' expectations. Thank you and we look forward to serving all of your automotive needs in the future! Sincerely, Jeff Davis, General Manager
An Outstanding delarship but foremost An Amazing sales Rep. I just took delivery this morning of my 8th Mercedes Benz. All from one dealership and one Sales Rep. Robert Tinkham . I can't say enough about the way I have been treated over the many years with this dealership , but what is a great dealership with out great people. And in my mind I have found one of the best in Rob!!! It's seems more like dealing with an old friend than a salesman. He has gained my trust but more imprtanly he has kept it. Every delivery was enjoy... read more
Business response:
Thank you, Steve, for your kind words and for taking the time to share your positive experience with Rob. I'm so glad to know that his efforts have made the difference in your car buying experiences. He is a valuable team member indeed. We thank you for your business and look forward to working with you again in the future. Kind Regards, Jeff Davis, General Manager
Stellar Performance! I came in to Mercedes in Somerville to do a test drive the GLK350 as my BMW X3's extended warranty was ending soon. I have always wanted to try a Mercedes and see if this was my next vehicle. I called the dealership to get the exact location as I got lost. Thanh was so helpful with direction and stayed on the phone with me until I found it. As I came in he gave me greeted me and asked me if I wanted something to drink and bought me to the ice cream box. We went outside and he walked me around the GLK350.... read more
Business response:
Thank you for taking the time to share your experience with Thanh. I’m so glad to hear you had such an enjoyable visit and that you found Thanh to be informative and thorough. I will be certain to let him know he is doing a wonderful job. Thank you again for your business and for choosing Mercedes-Benz of Boston for your automotive needs! Sincerely, Jeff Davis, General Manager
Great Service and Care. Thanh was able to turn my head away from even considering a BMW or Audi for my first car purchase. He offered exceptional service, care, and the best price for my C300 Sport. He was always available to answered to any questions and guided me through them step by step. Thanh is the man, and he will take care of you. I will definitely come back in the future for my next vehicle purchase.
Business response:
I sincerely appreciate you posting such kind words regarding your experience with Thanh. We strive to provide our guests with a professional and enjoyable experience, and it is always a delight to read that one of our team members is exceeding our customers' expectations. Thank you and we look forward to serving all of your automotive needs in the future! Sincerely, Jeff Davis, General Manager
Jeff Davis is the Best personable and always very helpful Always taken very good care of all my needs service dept is always so respectful and greeted with a smile I love them all Matt Cena great guy.Love my Dealership
Business response:
Thank you for taking the time to share your encouraging words and kind recommendation of Maged. We appreciate your business and look forward to serving your automotive needs for many more years to come! Sincerely, Jeff Davis, General Manager
Frequently asked questions about Mercedes-Benz of Boston
How is Mercedes-Benz of Boston rated?
Mercedes-Benz of Boston has a 4.8 star rating with 9,412 reviews.
When is Mercedes-Benz of Boston open?
Mercedes-Benz of Boston is closed now. It will open tomorrow at 9:00 a.m.