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Mercedes-Benz of Boston
- Car Dealers
- Somerville, MA
About this business
Location details
259 McGrath Hwy, Somerville, MA, 02143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Top Notch Service and Sale Experience Georgina and the management team at Chambers are true professionals. Courteous, understanding and willing to take the time to answer questions, review options and guide you thru the process of leasing a new car. I recommend her without reservation.
Business response:
Thank you for this terrific review! I’m so glad that you had such a pleasant experience with Georgina and our team. We value your feedback and appreciate your great recommendation. Happy driving and we look forward to the opportunity to serve your automotive needs for many more years to come. Best, Jeff Davis General Manager Mercedes-Benz of Boston
Amazing car experience. I appeared at Mercedes Benz of Boston after test driving several other brands of cars. I was fortunate when Alex Fine came up to me and started to introduce me Mercedes. Alex was friendly, personable and made me feel comfortable with my lack of knowledge of your cars. We decided upon a model that would potentially suit me and we went on a test drive. I was very impressed with his expert knowledge of the car, his eloquent explanations and his polite mannerism. He never gave me a "hard pressure sell" an... read more
Business response:
Thank you for taking the time to share your experience with Alex here at Mercedes-Benz of Boston. We are so fortunate to have such wonderful customers and it's feedback like yours that lets us know our team is doing something right. I know Alex will appreciate your kind words. We truly value your business and look forward to serving all of your automotive needs for many more years to come! Best, Jeff Davis General Manager Mercedes-Benz of Boston
My Experience I was referred to Umer Iqbal through a personal friend. Having now dealt with Umer for several months through the purchase of my new GL 450, I found him to be responsive, professional, honest, smart, fair, and exceptionally kind. Then Umer introduced me to Maged Amanious to handle the details of the transaction. Maged was just as responsive, professional, and honest as Umer. Then we had a meeting with the Business Manager (and his name is now escaping me). He is from Quincy. He was also just as great as the oth... read more
Business response:
Thank you for taking the time to give our team this awesome five-star review. Everyone here at Mercedes-Benz of Boston strives to provide an attentive and enjoyable environment, making the new car purchase experience enjoyable. I am so pleased your experience exceeded your expectations and I know Umer and Maged will appreciate the great recommendation. We value your business and look forward to the opportunity to serve your automotive needs for many more years to come! Sincerely, Jeff Davis General Manager Mercedes-Benz of B... read more
Great experience I am a multiple car buyer from this dealership. Chip McCarty, my sales consultant, is always ready when I arrive, my paperwork at hand, and actual cars to choose from. The process couldn't be more efficient and painless. I'm a happier customer yet again!
Business response:
Thank you for sharing your recent experience with Chip here at Mercedes-Benz of Boston. I’m glad that Chip was able to assist you again with finding a vehicle that met your needs and that we delivered on our promise of a first-class experience throughout. Thank you for your great recommendation and we look forward to serving your automotive needs for many more years to come! Kind Regards, Jeff Davis General Manager Mercedes-Benz of Boston
New Mercedes purchase. This is the ninth car that we have purchased from Chip McCarty at Herb Chambers Mercedes. Every time has been a pleasure. Chip is professional, friendly and courteous and always remembers the little things that are important to us. He makes the experience easy and fun.
Business response:
Thank you for your kind words regarding your experience with Chip. I'm so glad to know that he was able to assist you with your 9th purchase and aided in making it a smooth and easy process. Chip truly understands how to make the car buying experience a joy! We value your business and look forward to serving your automotive needs for many more years to come. Kind Regards, Jeff Davis General Manager Mercedes-Benz of Boston
Alex Fine This was my third Mercedes Benz and my tenth time leasing a car. Alex was great to work with and very upfront, he followed up on my purchase making sure I was happy with my car or had any questions. Thank you Alex for job well done, love the car.
Business response:
Thank you for taking the time to share your experience with Alex here at Mercedes-Benz of Boston. I’m thrilled to hear how happy you are. We value our guests’ feedback and I know Alex will appreciate your encouraging words. On behalf of our entire team here in Boston, we thank you for your business and look forward to serving your automotive needs for many more years to come! Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston
Excellence/Chip/Chambers/Mercedes I have purchased my 7th Mercedes from the most admirable, honest, professional and accommodating salesman at Herb Chamber Mercedes of Boston; Chip McCarty. After the first lease with Chambers and with honest and fair pricing facilitated by Chip, I have never sought another dealership. We span many years and Chip McCarty and Herb Chambers are my choice. I can trust in the honesty and integrity of Chip and am confident that I have received the best price; superlative service from Chip while as... read more
Business response:
Thank you taking the time to rate and review your experience with Chip here at Mercedes-Benz of Boston. I'm so pleased to hear that Chip has taken excellent care of you over the years and has made all 7 of your purchases enjoyable. If you have any questions or need any additional assistance, please don't hesitate to contact Chip or myself. We truly value your business and look forward to serving your automotive needs for many more years to come. Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston
Always a pleasure shopping at Herb Chambers! I had searched on the website to find a Certified Pre-Owned Mercedes SUV. I currently own a CLK430 that I'll probably never part with - it's a beautiful car and fun to drive. I drove into the Boston store to see the SUV in person. When I walked through the door, I was greeted by my salesperson, Thanh Nguyen. Thanh was a pleasure to work with from start to finish. Buying a vehicle can be a stressful experience - for me, it was a little more stressful this time. I lost my husband ve... read more
Business response:
I'm so pleased that Thanh provided you with such a positive shopping experience. Here at Mercedes-Benz of Boston, our primary concern is delivering flawless customer service. I'm happy to hear that you felt comfortable and confident about your purchase and your decision to choose us as your dealer. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Thank you, Jeff Davis General Manager Mercedes-Benz of Boston
5 Star Service! My husband and I went in to look around and left with a new lease and raving about the amazing service we received! I am certain that if the service had not been as STELLAR as it was... We would still be shopping around! Thank you so much Thomas for the wonderful experience and the sweet car! You are the reason we will keep coming back!
Business response:
Your kind words and fantastic recommendation are greatly appreciated! I'm so pleased to hear that Thomas was able to provide you and your husband with a stellar experience. I will be sure to share your kind words with Thomas as I know he'll appreciate it. Thank you for your business and we look forward to serving your automotive needs for many more years to come! Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston
Frequently asked questions about Mercedes-Benz of Boston
How is Mercedes-Benz of Boston rated?
Mercedes-Benz of Boston has a 4.8 star rating with 9,183 reviews.
When is Mercedes-Benz of Boston open?
Mercedes-Benz of Boston is closed now. It will open tomorrow at 9:00 a.m.