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Mercedes-Benz of Boston
- Car Dealers
- Somerville, MA
About this business
Location details
259 McGrath Hwy, Somerville, MA, 02143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I recently leased a brand new E class from this dealership and couldn't be happier with my experience. Thomas Parker helped me throughout the whole process and clearly understood what I was looking for. As a first time buyer/leaser from a dealership I was nervous about the process. Honestly though, I had a good time leasing this vehicle and it was all thanks to Thomas. He is so knowledgeable about Mercedes and really just wants to put you in a car that works for you. When it came to the final terms he laid everything out in ... read more
We are a military family and have to move around quite often .We have been working with Thomas Parker and MB of Boston for over 8 years and have purchased 3 vehicles because of his great service!. Mr. Parker has always gone above and beyond to ensure that we are able to find a vehicle that meets our needs. He has made the process very easy for us by even having our vehicles picked up and delivered to our most convenient destinations. We plan on purchasing our future vehicles through him as well. We would recommend Mr. Parker... read more
Maged handled the sale of two Mercedes Benz cars within one month, one of which was delivered to our home in Maine on Christmas eve. Both cars exceeded our expectations, and Maged even called on Christmas day to make sure my wife was totally surprised, which she was. Great cars and great service.. thank you
Business response:
Your kind words and fantastic recommendation are greatly appreciated! I'm so pleased to hear that Maged was able to provide you with a professional and enjoyable experience. I will be sure to share your kind words with Maged as I know he'll appreciate it. Thank you for your business and we look forward to serving your automotive needs for many more years to come. Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston
Very positive experience, the transaction was smooth, and was completed very fast (even for out-of-state purchase). Great communication - phone is picked up after the first ring, all emails answered almost instantly! Highly recommended!
Business response:
What an outstanding review to read! It is great to know that Maged was able to provide you with such a positive shopping experience. Our primary concern is delivering flawless customer service. I’m happy to hear that you felt confident about your purchase and your decision to choose us as your dealer. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Best, Jeff Davis General Manager Mercedes-Benz of Boston
Gina was amazing to work with. She worked many hours Gina was amazing to work with. She worked many hours to make sure I got the car I wanted for an amazing price. She is dedicated to customer satisfaction. I would recommend her and Mercedes Boston To anyone looking for a new car. Thank you Gina for making this happen. I could not be a happier client.
Business response:
Thank you for taking the time to share your experience with Gina here at Mercedes-Benz of Boston. I’m thrilled to hear how happy you are. We value our guests’ feedback and I know Gina will appreciate your encouraging words. On behalf of our entire team here in Boston, we thank you for your business and look forward to serving your automotive needs for many more years to come! Best, Jeff Davis General Manager Mercedes-Benz of Boston
We used Chip McCarty for the purchase of our new ML350 based on a referral from a former MB service representative. Chip was very friendly and knowledgable. We informed Chip that this was our first time purchasing a brand new vehicle. We have owned many MB vehicles in the past but purchased them outright as used vehicles. After dealing with out of pocket expenses for used vehicle repairs we wanted the piece of mind that purchasing a new vehicle supplied. That said, we felt that leasing would be the best option since we tend ... read more
Georgina was super friendly, polite, easy to talk with and overall an excellent person to deal with in the purchasing process! This was my first time purchasing a new car and I had to come from out of State to purchase the specific car I wanted. Everyone I spoke to beforehand was helpful in getting me the current information before I made the trip to the dealership. Once at the dealership, I was instantly greeted by the friendly sales staff and introduced to Georgina. She was informative in providing me the necessary informa... read more
Business response:
Thank you for taking the time to share your kind words. We take great pride in surpassing any and all expectations you might have when purchasing a new vehicle. I'm so pleased to hear that Georgina proudly represented this dealership and provided you with such great service while purchasing your fantastic Mercedes-Benz. Thank you for your terrific recommendation and we look forward to serving your automotive needs for many more years to come! Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston
Bo was so nice and helpful. I went to so many dealers but none helped me like Bo did. Once again thanks Bo for your help.
Business response:
Thank you for taking the time to share this fantastic review! I am thrilled to hear about your positive experience with Bo and that she was able to assist you. We value your recommendation and look forward to serving your automotive needs for many more years to come! Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston
BO WAS VERY HELPFUL WHEN WE WERE TRYING TO FIND A CAR FOR MY DAD. MY DAD WAS TORN BETWEEN A MERCEDES AND A BMW. WHEN WE GOT THERE SHE HAD THE CARS READY FOR US TO COMPARE AND SHE SHOWED US ALL THE FEATURES ON THE CARS WHICH OTHER DEALERS HAD NOT. SHE NEVER PRESSURED US AND ANSWERED ALL OUR QUESTIONS TRUTHFULLY AND WENT THE EXTRA MILE TO COME IN EARLY AND STAY LATER SO THAT WE GOT ALL THE INFORMATION WE NEEDED TO MAKE A DECISION. SHE ALSO HELPED US FIND SUITABLE FINANCING. WE ARE VERY GRATEFUL FOR HER HELP AND MAKING OUR BUYI... read more
Business response:
Thank you for taking the time to share your encouraging words and kind recommendation of Bo. At Mercedes-Benz of Boston, we take great pride in surpassing any and all expectations you might have with your purchase decision. We believe that exceptional customer service is key and it is great to know that this belief held true through your experience with our team. We appreciate your business and look forward to serving your automotive needs for many more years to come! Sincerely, Jeff Davis General Manager Mercedes-Benz of Bo... read more
Frequently asked questions about Mercedes-Benz of Boston
How is Mercedes-Benz of Boston rated?
Mercedes-Benz of Boston has a 4.8 star rating with 9,183 reviews.
When is Mercedes-Benz of Boston open?
Mercedes-Benz of Boston is closed now. It will open tomorrow at 9:00 a.m.