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Mercedes-Benz of Boston
- Car Dealers
- Somerville, MA
About this business
Location details
259 McGrath Hwy, Somerville, MA, 02143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Andy was great. He was informative, helpful, and very straight forward to deal with. This is our 2nd purchase with him.
Business response:
Thank you for sharing your feedback! It's great to know you had a positive experience with Andy. Congratulations on your second purchase! We are grateful for your continued business. - Mercedes-Benz of Boston
Friendly Sales Experience, But Serious Concerns About Product Knowledge and Resolution We purchased a used Mercedes-Benz from this dealership for approximately $46,000 on May 28. While the staff were friendly during the sales process, our experience ultimately raised serious concerns about product knowledge and how problems are handled after the sale. Safety features were very important to our family, and we specifically discussed them with the salesperson before purchasing the vehicle. Mercedes vehicles have complicated pac... read more
The people at Mercedes-Benz of BOSTON are courteous,, responsive to customer needs, and deliver top quality workmanship. When I brought my car in for my last maintenance service, I did not request certain details that may have improved the car’s functionality and appearance. When I got the car back, I saw that although I had not mentioned them, they went over the car with a fine tooth comb and delivered the car in perfect condition. Mercedes-Benz of Boston is the best!!
Business response:
Thank you for your awesome review! We strive for thorough, top-quality service, and your glowing feedback makes our day! We look forward to seeing you again at Mercedes-Benz of Boston! Safe travels!
Jimmy is the consummate professional- always willing to help resolve any issues and help the customer in a timely w.
Excellent Service. Staff was very friendly and attentive. Schneider who was my service advisor kept me posted and addressed all my needs. Definitely will purchase next Mercedes from here when the time comes.
Business response:
Hi Charles! We are grateful for your 5-star review of Schneider and the team! Thank you for choosing Mercedes-Benz of Boston, and please reach out if there is anything else we can do for you!
Patrick Titshaw's customer service is top notch and has kept me returning to Mercedes-Benz of Boston for the last eleven years. Service is quality-driven, dependable and efficient. I was in recently to replace turn signal bulbs. Patrick and the staff got me in and out with very little wait-time. I really appreciated that and all that they do. Thanks, team!
Business response:
We're honored to have your loyalty over the last eleven years! It's great to hear Patrick and his team were able to get you in and out quickly. We look forward to serving you for many more years to come! See you next time at Mercedes-Benz of Boston. Take care!
The environment is clean, tidy, and comfortable, and the staff there are friendly and enthusiastic.
Business response:
Your kind review is great to see! Thank you! - Mercedes-Benz of Boston
I am very pleased with the services I have received from the MBB for over 20 yrs.
Business response:
Thank you for your loyal support over the past 20 years! We're honored to have earned your trust and are delighted to hear you've been pleased with our service. We look forward to serving you for many more years to come!-Mercedes-Benz of Boston
Service is Great, attention to detail is unsurpassed by any other dealings I have had with other car dealerships
Business response:
Hi Carl! Thank you so much for the wonderful review! We appreciate your business and hope to see you again at Mercedes-Benz of Boston! Safe travels!
Frequently asked questions about Mercedes-Benz of Boston
How is Mercedes-Benz of Boston rated?
Mercedes-Benz of Boston has a 4.8 star rating with 9,408 reviews.
When is Mercedes-Benz of Boston open?
Mercedes-Benz of Boston is closed now. It will open at 9:00 a.m.