This profile has been claimed by the business owner or representative.
Mercedes-Benz of Boston
- Car Dealers
- Somerville, MA
About this business
Location details
259 McGrath Hwy, Somerville, MA, 02143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Appointment was on time. I was greeted, car was taken right away. I saw the customer service representative right away. Schneider was prompt knowledgeable about my vehicle needs. Tech crew was efficient and work was complete and well done.
Business response:
Thanks for sharing your experience! We're glad to hear Schneider and the tech crew at Mercedes-Benz of Boston provided prompt and efficient service. We appreciate your feedback!
Always taken care by Schneider gilly Mike Robinson Jimmy, and Ryan ! Wouldn’t want to go anywhere else !
Business response:
Matt, we're delighted to hear that our Mercedes-Benz of Boston team always takes such great care of you! Thanks for your support and we'll see you next time!
Best sales I ever have Carlos Romero! Friendly and helpful! Thank you so much! Only one day I got my car wonderful experience!
Business response:
Thank you for sharing your wonderful experience with Carlos and the team at Mercedes-Benz of Boston! We're delighted to hear that everything went smoothly and quickly. Enjoy your new car!
Lousy service rude people and super expensive compared to other Mercedes places in the area
Business response:
Hello Bostonian1964 - thank you for taking the time to share your experience. If you read the thousands of other reviews, you will see that you experience is not often shared by other clients. I would like to discuss the matter with you. Please call me on my mobile @ 617 549 3813 if you do not mind sharing more information. Jeff Davis General Manager
Explanation on car issue was a joke, being told this a computer and that is what it is, is just unacceptable
Business response:
Hello Tbd, I would love to dig into this situation. Would you please email me or call to let me know more information? If we have provided inaccurate diagnostics, I would be happy to rectify the situation. Jeff Davis - General Manager jdavis@herbchambers.com mobile: 617 549 3813
Great customer service! They care about you and your car! Thank you so much for all your help and advice.
Business response:
Shellery, thanks for the kind words! We're glad to hear you had a great experience with our team at Mercedes-Benz of Boston. Safe driving!
Everytime I go there they always make me feel welcome and they stuff very professional
Business response:
Thank you for coming to see us! Your awesome review makes our day! - Mercedes-Benz of Boston
Andy Espinosa is a well driven, balanced, success oriented Sales Consultant at Mercedes Benz Boston who excels at matching custom needs with holistic solutions for any customer. His openness to working with potential a customer allows for out-of-the-box solutions to push through any barrier. While being on the sales side, Andy is very sound with key Mercedes technical engineering, granular details and could guide one swiftly. Andy possesses reliable work ethics, trustworthy and dependable. I feel best when Andy is in my corn... read more
Business response:
Thank you for sharing such detailed feedback! We're delighted to hear that Andy provided exceptional service and expertise at Mercedes-Benz of Boston. Your kind words about his work ethic and customer care mean a lot to us. We look forward to serving you again in the future!
Always a great experience at Somerville Mercedes service department. Albert especially deserves five stars! From the moment you pull into the service area and through the entire process you feel like a priority.
Business response:
Thank you for the wonderful feedback! We're delighted to hear that Albert and our service team at Mercedes-Benz of Boston always provide you with excellent service. We appreciate your support and look forward to seeing you again!
Frequently asked questions about Mercedes-Benz of Boston
How is Mercedes-Benz of Boston rated?
Mercedes-Benz of Boston has a 4.8 star rating with 9,172 reviews.
When is Mercedes-Benz of Boston open?
Mercedes-Benz of Boston is open now. It will close at 8:00 p.m.