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Mercedes-Benz of Boston
- Car Dealers
- Somerville, MA
About this business
Location details
259 McGrath Hwy, Somerville, MA, 02143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everything was done according to previous agreements and discount rebate was submitted. I was expecting a little bit of personal, like management 15% for labor at least, but overall, it was expected. Also, after Porsche experience for 20 years, I never had loaner of lower class even, always next years and more upscale
Business response:
Hi Mukhaelyan, thank you for sharing your feedback with us. We're glad to hear that everything went according to plan at Mercedes-Benz of Boston. We appreciate your input regarding the loaner experience and will consider it for future improvements! Safe travels!
Thank you for such excellent service, Patrick. You definitely made everything looked easy. Happy Holidays!!
Business response:
Nguyenk02, we're delighted to hear that Patrick provided excellent service at Mercedes-Benz of Boston. Wishing you a Happy Holidays and many joyful drives ahead!
I had an excellent experience servicing my GLE at Mercedes Benz of Boston. Albert, my service advisor and his team are the ultimate professionals and I can trust them with their knowledge and recommendations towards service and maintenance on my car. I will be back to service my car here because of the great customer care and excellent service they provide.
Business response:
Ari, we're delighted to hear about your positive experience with Albert and the team at Mercedes-Benz of Boston. Thank you for trusting us with your GLE's service needs, and we look forward to welcoming you back!
Jimmy provides excellent customer service. His follow up is impeccable. Always a pleasure to work with him
Business response:
We're delighted to hear that Jimmy's excellent customer service and impeccable follow-up made your experience at Mercedes-Benz of Boston a pleasure. Thank you for sharing this feedback!
Very professional and helpful. Easy fast excellent. Amel the salesman very nice person. He answered every question in perfect way. Albert Berisha very nice person and very helpful.
Business response:
Dashi, it's fantastic to hear that Amel and Albert provided such professional and helpful service at Mercedes-Benz of Boston. We appreciate your feedback and hope you enjoy every moment with your new vehicle!
I've serviced three cars at Boston Mercedes over the last twelve years, and I always have a great experience. I work with service advisor Michael Robinson, and the communication and follow up is top notch. Everyone there is happy to assist and always professional. Best dealer I've ever been to.
Business response:
Sean, thank you for your loyalty and kind words about Mercedes-Benz of Boston! We're delighted to hear that Michael Robinson and our team have consistently provided top-notch service. We look forward to serving you again in the future!
Great service and clear explanation of the needed work. Would recommend Schnider for his follow up
Business response:
We're glad to hear it! Thank you for choosing Mercedes-Benz of Boston!
Ronald makes your amazing experience amazing and your expectations a reality. Highly recommend if you’re looking for new or used car. Not a regular salesman trying to make money and sell you a car. He cares for his customers.
Business response:
We're delighted to hear that Ronald exceeded your expectations at Mercedes-Benz of Boston! Our team takes pride in providing a customer-focused experience, and it's great to know you felt cared for. Thank you for the recommendation!
Albert gave us great attention and care during our recent service visit this past week.
Business response:
We appreciate your review, J! Thank you for leaving Mercedes-Benz of Boston five stars!
Frequently asked questions about Mercedes-Benz of Boston
How is Mercedes-Benz of Boston rated?
Mercedes-Benz of Boston has a 4.8 star rating with 9,408 reviews.
When is Mercedes-Benz of Boston open?
Mercedes-Benz of Boston is closed now. It will open at 9:00 a.m.