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Mercedes-Benz of Boston
- Car Dealers
- Somerville, MA
About this business
Location details
259 McGrath Hwy, Somerville, MA, 02143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great customer service We were treated with a lot of respect Very helpful Jimmy was great
Business response:
Hey Chuck, thank you for the positive review! We're pleased that Jimmy provided you with great customer service during your visit. We'll see you next time at Mercedes-Benz of Boston! Have a great ride!
Carlos was excellent and friendly able to close my purchase smoothly on my GLC300W4, Thankyou Carlos for all that you did.
Business response:
We're delighted to know that Carlos provided excellent service during your purchase of the GLC300W4 at Mercedes-Benz of Boston. Thanks for sharing your experience!
Michael went above and beyond to solve my problem. I would highly recommend him for your service needs.
Business response:
Thank you for the 5-star rating! We're happy to hear that Michael was able to assist you effectively with service needs at Mercedes-Benz of Boston. We appreciate your recommendation and see you again! Have a great ride!
Great first experience of this dealership. I was assisted by service and sales staff on my visit. Everyone was polite and friendly, helping as much as they could to resolve my issues.
Business response:
We're glad to know your first visit to Mercedes-Benz of Boston was a positive one! Our team is always here and ready to assist with any issues you may have. Thanks for the review!
They make every customer feel as if he’s their only customer. The dealership is clean and comfortable.
Business response:
We're glad to know you felt well taken care of at Mercedes-Benz of Boston. We pride ourselves on our customer service and clean, comfortable dealership. Thanks for the positive feedback!
If you are a woman and you want to be robbed take your car for an oil change, I paid over 1500 for things I did in less than 3 months, they left my carpets soaked with water and my car woke up with a horrible smell, when I lifted the mat it was all wet, I don't recommend it, take your car somewhere else if you don't want to lose money,
Business response:
Thank you for reaching out. I'm sorry to hear about these concerns and would like the opportunity to discuss them with you in greater detail. If you could please contact me directly at your earliest convenience, it would be very much appreciated. Respectfully, Jeff Davis - General Manager - jeff@herbchambers.com
It is my third experience with Rob Tinkham in the sales department. He is fantastic! Very professional, knowledgeable, accommodating and just a pleasure to deal with. I would also compliment their service department. They always come through for me as well!
Business response:
Hi Igor, we're so glad to know that Rob and our service department at Mercedes-Benz of Boston continue to impress you. Thanks for your loyalty and the fantastic review! Hope to serve you again soon.
They were very kind and patient to work with the assurance,even my absence for few weeks he was still talking to Ceigo it’was very nice of them.
Business response:
Hey Margarette, we're glad to know you had a positive experience with our team at Mercedes-Benz of Boston. Thank you for your kind review! We'll see you next time. Safe travels!
Excellent service! All around a great experience from start to finish at this dealership. Thanks again!
Business response:
Aaron, We're so happy to have helped ensure a five-star experience for you this time! We hope to see you again for your next appointment! Thank you! - Mercedes-Benz of Boston
Frequently asked questions about Mercedes-Benz of Boston
How is Mercedes-Benz of Boston rated?
Mercedes-Benz of Boston has a 4.8 star rating with 9,408 reviews.
When is Mercedes-Benz of Boston open?
Mercedes-Benz of Boston is open now. It will close at 8:00 p.m.