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Mercedes-Benz of Boston
- Car Dealers
- Somerville, MA
About this business
Location details
259 McGrath Hwy, Somerville, MA, 02143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
My visit here is always pleasant. I trust the team with my vehicle and my advisor Schneider provides excellent customer service, easy to talk to and is well equipped with knowledge. The team recognizes faces and is quite welcoming. My car is returned looking and feeling twice as good. Thank you Mercedes-Benz of Boston
Business response:
Thank you for your kind words, Lovefera! We're so glad to hear that Schneider and the team at Mercedes-Benz of Boston provide excellent customer service and take great care of your vehicle. We appreciate your trust and loyalty. Have a fantastic day!
I had an excellent experience at Mercedes Benz of Boston Sommerville with Salesperson Rob Tinkham. He was knowledgeable, attentive, and provided exceptional customer service throughout the entire process. Rob's professionalism and expertise made buying a car a smooth and enjoyable experience. I highly recommend him for anyone in search of a reliable and customer-oriented salesperson.
Business response:
Thank you for the great review! We're so glad to hear that Rob provided exceptional customer service and made your purchase experience smooth and enjoyable. We appreciate your recommendation, and we'll be sure to pass along your kind words to him. Drive safely in your new Mercedes-Benz, and we hope to see you again in the future!
Support and service at Mercedes-Benz is always top notch, courteous and professional! I recommend their service department against other dealerships I have dealt with.
Business response:
We're so glad to hear that you had a top-notch experience with our service department! Thank you for recommending us and choosing Mercedes-Benz of Boston. We appreciate your support!
Dana and salesman were great love the vehicle and people are easy to work with
Business response:
Thank you for the awesome review! We're so glad you had a great experience with Dana & the team here at Mercedes-Benz of Boston and we hope we have the opportunity to work with you again in the future. Until then, take care and enjoy your new vehicle!
We wanted to thank and recognize Mr. Tavish Iqbal from the bottom of our heart for always going above and beyond for us. It was a wonderful experience during the purchase process of 2022 GLC 300 on 05/27/2023.. We will highly recommend of Mercedes-Benz of Boston and the main reason behind that is sales personnel Mr. Tavish Iqbal for being so genuine and kindhearted and clear understanding of customer need. Monideepa & Prasenjit
Business response:
Thank you for sharing your wonderful experience, Monideepa and Prasenjit! We are glad to hear that Tavish provided you with genuine and kindhearted sales service during your purchase of the 2022 Mercedes-Benz GLC 300. We will let him know how much he is appreciated. Thank you for recommending us and we hope to see you again in the future! - Mercedes-Benz of Boston
Service department did a great job. Patrick and team have always looked after my car
Business response:
We're happy to hear Patrick was so helpful during your recent service appointment! Thank you for being part of our Mercedes-Benz of Boston family! We'll see you next time!
Friendly and knowledgeable staff with a wide variety of vehicles and inventory. Responsive to all questions in a pleasant atmosphere
Business response:
We appreciate your kind words, Bob! It's great to hear that the Mercedes-Benz of Boston team was friendly and knowledgeable while responding to your questions. Thank you for taking the time to share your experience. Come back soon!
I live only 5 miles from a Mercedes dealership but I make it a point to travel 20 miles to Mercedes - Benz of Boston because of their excellent service. I’ve been driving an S class for the past 25 years and purchased my last 2 from Mercedes-Benz of Boston. Very friendly with excellent customer service. The director of customer care Albert makes sure you’re 100% satisfied before you leave which is definitely the reason I go out of my way and continue to come back..The Best! you won’t be disappointed . Forever a Mercedes Benz... read more
Business response:
Keith, thank you so much for the fantastic review! We appreciate you making the 20-mile drive to work with us here at Mercedes-Benz of Boston and are thrilled to hear that Albert & the team continue to provide you with such fantastic service. Thanks again for all of your support over the years and we'll see you at your next visit!
We drove to the dealer without an appointment and got serviced right away. Richie was incredibly helpful. He patiently listened to our needs and we got the car we wanted!
Business response:
Thank you for visiting Mercedes-Benz of Boston! We're so glad Richie was able to get you into the car you wanted and we'll be sure to let him know how much you appreciate his wonderful service. Enjoy your vehicle and please don't hesitate to reach out if there's anything else we can do for you!
Frequently asked questions about Mercedes-Benz of Boston
How is Mercedes-Benz of Boston rated?
Mercedes-Benz of Boston has a 4.8 star rating with 9,410 reviews.
When is Mercedes-Benz of Boston open?
Mercedes-Benz of Boston is open now. It will close at 8:00 p.m.