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Mercedes-Benz of Boston
- Car Dealers
- Somerville, MA
About this business
Location details
259 McGrath Hwy, Somerville, MA, 02143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Mike in service was the most helpful . I bought my call 2 weeks before and had a flat tire. He stayed late to help me and my car was ready in 2 hours. I will be asking for him to help me next time. Too bad I can not remember his last name
Business response:
We're happy to hear Mike went above & beyond to assist you! It's always great to hear when our team's efforts are appreciated and we hope you won't hesitate to reach out if we can be of service again in the future. Take care! - Mercedes-Benz of Boston
Jimmy is the best! And everyone I come in contact with treats me as if I am their only customer
Business response:
We're so glad you had a great visit with Jimmy and the team! We're glad to have you in the Mercedes-Benz of Boston family and look forward to your next visit! Thank you for rating us five stars!
Jimmie and crew have been consistently fantastic to work with. Prompt, professional, frlendly, and inn my experience have gone out of their way to accommodate / problem solve to make clients happy. Seems a culture there - the guys in thr loaner office, women at front desk, even a Mechanic walking across the garage looked me in the eye to say hello and to have a good day. The entire place is spotless, comfortable and spacious. I am also in the high-end customer service/sales industry and have a very high bar for what exceptio... read more
Business response:
We're happy to hear about your consistently fantastic experiences working with Jimmie and our crew at Mercedes-Benz of Boston! It's wonderful to know that you hold us to such a high standard in customer service, and we appreciate your recommendation. Thank you for choosing us!
As always, excellent customer service. Have been buying cars from them for many years, and always satisfied.
Business response:
We're thrilled that you've continued to trust Mercedes-Benz of Boston with your car-buying needs! We appreciate your business and look forward to assisting you again next time!
As usual, service was great as the dealership was able to identify issues and fix my car on a timely basis.
Business response:
We're thrilled we could take care of your vehicle! Your continued support is greatly appreciated by all of us here at Mercedes-Benz of Boston and we look forward to serving you again next time!
Always pleasure to deal with professional services. Employees of Herb Chambers are on top of the things and on time! Erica is number 1 by listening, understanding and following the guests. Thanks for everything!!!
Business response:
Thank you for the wonderful feedback about Erica & the team here at Mercedes-Benz of Boston! We're honored to receive your support and look forward to seeing you next time!
Working with Eric was a really good experience, great service, really helpful, friendly. he is the guy to go see if need to buy a car.
Business response:
We're thrilled to hear that you had a fantastic experience working with Eric here at Mercedes-Benz of Boston. He is always eager to go the extra mile for our customers. Thanks for choosing us as your trusted dealership for your car needs!
We had an awesome experience. Andy Espinosa couldn't have been more professional and attentive to our needs. Kept us informed of every part of the process when buying our new car. He was very knowledgeable about all questions we asked and anticipated our needs. Andy made this a great car buying experience.
Business response:
We're thrilled to hear that Andy provided an awesome and attentive car-buying experience! Thank you for choosing Mercedes-Benz of Boston and we hope you enjoy driving your new car!
Rob's expertise in the sales process made the purchase and delivery of our new car a seamless and stress free experience. He answered every question we had and saw to the quick resolution of some minor but inevitable issues. Overall a very professional and genuinely involved salesperson
Business response:
Rob is a true professional and we're thrilled you had such a seamless and stress-free car-buying experience with him at Mercedes-Benz of Boston. Thank you for taking the time to share your feedback with us!
Frequently asked questions about Mercedes-Benz of Boston
How is Mercedes-Benz of Boston rated?
Mercedes-Benz of Boston has a 4.8 star rating with 9,178 reviews.
When is Mercedes-Benz of Boston open?
Mercedes-Benz of Boston is closed now. It will open at 9:00 a.m.