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Mercedes-Benz of Boston
- Car Dealers
- Somerville, MA
About this business
Location details
259 McGrath Hwy, Somerville, MA, 02143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Service was timely, efficient and professional! Details explained and both bringing and getting car from service done in a very efficient manner
Business response:
Thank you for the great review! We're glad to hear that your service experience at Mercedes-Benz of Boston was timely, efficient, and professional. Our team is dedicated to providing excellent customer service from start to finish. Drive safely, and we hope to see you again in the future!
Erika is awesome to work with and has been great with our Sprinter van repairs.
Business response:
Thank you for your feedback! We're thrilled to hear that you've had a positive experience working with Erika for your Sprinter van repairs at Mercedes-Benz of Boston. She's a valuable member of our team and takes great pride in delivering excellent service to our customers. We appreciate your trust in us and look forward to assisting you with any future automotive needs.
Highly recommend Stephen from the dealership, smooth and fast buying experience, considerate for clients as well!
Business response:
Hi Claire! Congratulations! Thank you for the recommendation! We're glad Stephen provided you with a smooth and fast buying experience at Mercedes-Benz of Boston. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Drive safely!
Came in for an oil change and inspection sticker with out an appointment. The waiting didn't seem to take that long.
Business response:
John, thank you for choosing Mercedes-Benz of Boston for your oil change and inspection sticker. We're glad to hear that the wait time was reasonable. If you have any other automotive needs in the future, please don't hesitate to reach out. Have a great day! - Mercedes-Benz of Boston
they are very helpful, patient, professional. i have really good experience to buy a new car from there
Business response:
Thank you for the positive review! We're glad to hear that our team at Mercedes-Benz of Boston provided you with helpful and professional service during your car-buying experience. Congratulations on your new car, and we hope to see you again in the future!
Customers are treated with respect. The communication is great from the staff and they stay well informed regarding the services
Business response:
Hi Bedri! Thank you for the kind words! We're glad to hear that our team at Mercedes-Benz of Boston treated you with respect and provided great communication. Your satisfaction is important to us. Have a wonderful ride!
Michael is really helpful and efficient, replacing my tire within half a day during a weekend and also gives me useful info about how to do the reimbursement with my insurance company!
Business response:
Hey Kai, we're happy to learn that Michael provided you with helpful and efficient service! Thank you for choosing Mercedes-Benz of Boston for your vehicle needs! Drive safely!
Very professional n great service. My service advisor is very good. Always helpful when ur in need.
Business response:
Thank you for the kind words! We're so glad to hear that you had a great experience with our service team. Your satisfaction is our top priority, and we're always here to help when you need us. Drive safely, and we hope to see you again at Mercedes-Benz of Boston!
Excellent service and communication. Drop off was efficient, loaner car was nice and frequent calls and text as the car was serviced was much appreciated.
Business response:
We're so glad to hear that you had an excellent experience with us, Brenda! Thank you for taking the time to leave such a positive review. We strive to provide efficient service and clear communication every step of the way. If there's anything else we can assist you with in the future, please let us know. Have a great day! - The Mercedes-Benz of Boston Team
Frequently asked questions about Mercedes-Benz of Boston
How is Mercedes-Benz of Boston rated?
Mercedes-Benz of Boston has a 4.8 star rating with 9,410 reviews.
When is Mercedes-Benz of Boston open?
Mercedes-Benz of Boston is open now. It will close at 8:00 p.m.