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Mercedes-Benz of Boston
- Car Dealers
- Somerville, MA
About this business
Location details
259 McGrath Hwy, Somerville, MA, 02143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Just great, Patrick was terrific. Good service, pleasant surroundings, good internet connectivity, and Patrick found a warranty that needed replacement.
Business response:
Thank you for the fantastic feedback! We're happy to hear you enjoyed your visit with Patrick & the team here at Mercedes-Benz of Boston and we hope to see you again in the future. Take care!
Efficient courteous service in a very comfortable environment. Friendly assistance. They allow me to trust them.
Business response:
We're thrilled that you find our environment comfortable and our staff friendly and trustworthy, Pearl! It's always our goal to provide efficient and courteous service here at Mercedes-Benz of Boston and we're happy we succeeded! Thank you for taking the time to share your experience with us!
Patrick in Service and Carlos in sales have always been great with me. Patrick takes very good care. Even on occasions when the service department is not very forthcoming or easily accessible, Patrick has been helpful and addressed my requests promptly.
Business response:
Thank you for leaving Patrick and Carlos such kind feedback, Sohang! We're glad that each visit to Mercedes-Benz of Boston has been worthy of five stars! We hope you continue to be part of our family!
My experience with Mercedes-Benz of Boston was phenomenal. Jonathan is the best salesperson that I highly recommend, from answering your call to getting you the car of your dream, STRESS FREE. He will above and beyond for his customers and get you what you need. He makes the process fast and easy, I'm telling you, DO NOT WAIT, make the phone call and ask for JONATHAN! I'm grateful for you Jonathan
Business response:
Thank you for trusting the Mercedes-Benz of Boston team with your recent purchase! We're thrilled to hear that Jonathan made the experience a great one and we'll be sure to share this wonderful feedback with him. Enjoy your new vehicle and please don't hesitate to reach out if there's anything else we can do for you!
Very good welcome from the dealer team also a good and faster service thank you
Business response:
It was our privilege to work with you, Anthony! Thank you for your business and the kind review, from all of us here at Mercedes-Benz of Boston!
I experienced very thorough and prompt service and was totally satisfied with the automotive experience.
Business response:
We're so happy to hear this! Thank you for visiting Mercedes-Benz of Boston and please don't hesitate to reach out if we can be of service again in the future!
I recently had a major repair at this dealership. The service advisor I dealt with was Patrick Titshaw. Mr Titshaw was extremely understanding, knowledgeable, and efficient. Patrick kept me informed via texts and emails of how my service was proceeding throughout the day It’s never pleasant to receive information about a costly repair. Patrick was a true professional as he explained all my options for the repair along with tips for preventive maintenance. I was not surprised to learn when writing this survey that Patrick is ... read more
Business response:
Thank you for sharing your experience, Mark! We're thrilled to hear that Patrick provided you with excellent service throughout your vehicle's time here at Mercedes-Benz of Boston and we'll be sure to pass along these kind comments to him. Take care and please don't hesitate to reach out if we can be of assistance again in the future!
Great service! ! All fixed perfectly! Patrick is a wonderful advisor!!! A great service depart…. Zero complaints
Business response:
Patrick and the team are so happy to provide such a wonderful experience, Donny! Thank you for rating Mercedes-Benz of Boston five stars! We'll see you next time!
Ronald Escobar was top notch and very knowledgeable about our new purchase. Everyone was very helpful and expedited the process perfectly.
Business response:
We're happy that Ronald and the team at Mercedes-Benz of Boston provided you with top-notch service and made your purchase process a breeze! Thank you for taking the time to share your experience with us!
Frequently asked questions about Mercedes-Benz of Boston
How is Mercedes-Benz of Boston rated?
Mercedes-Benz of Boston has a 4.8 star rating with 9,178 reviews.
When is Mercedes-Benz of Boston open?
Mercedes-Benz of Boston is closed now. It will open at 9:00 a.m.