This profile has been claimed by the business owner or representative.
259 McGrath Hwy, Somerville, MA, 02143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The service center is always very clean and efficient I want to give a shout out to Albert Berisha, always polite , attentive, knowledgeable He seems to understand what the issues are with my car. Always make sure my car is ready when I need it. I think the management team needs to congratulate him for " job well done !!!" to encourage the other service personnel . That is the reason I stay with Benz and this service center since they are opened
Business response:
Thank you for the positive review, Pat! We're pleased to hear that Albert provided excellent service and made sure your car was ready when you needed it. We appreciate your loyalty to Mercedes-Benz of Boston and look forward to serving you in the future!
Worked with Andy. He is really patient, thorough, and helpful throughout the entire process. Made car pickup a very special experience, which I appreciated! Would recommend!
Business response:
Thank you for the great review! We're so glad to hear that Andy provided excellent service and made your car pickup a special experience. We appreciate your recommendation and hope to see you again at Mercedes-Benz of Boston! Drive safely!
The whole team was awesome. Matt, Sharon and the Valet supervisor. Very accommodating and friendly.
Business response:
Hey Willie, thank you for the great review! We're delighted to hear that Matt, Sharon, and our team provided you with exceptional service during your visit. We'll see you next time at Mercedes-Benz of Boston!
Mike (Michael Robinson @ Mercedes-Benz of Boston) is knowledgeable, identifies issues and explains in detail, prioritizes the problems which makes it easy for decisions for next steps. Gives good honest advice. Thank you, Mike.
Business response:
Thank you engineers @Mercedes-Benz of Boston for your Service.
Dealership is amongst the very best. Very professional and not pushy. Ronald Escobar was polite, knowledgeable and extremely pleasent to work with in a sometimes uncomfortable enviroment.
Business response:
Thank you for the positive review! We're happy to hear that our dealership provided a professional experience. We appreciate your kind words about Ronald, and we hope to see you again at Mercedes-Benz of Boston in the future! Have a great ride!
Efficient. They have very attentive employees. They are out to make the car experience as pleasant and quick as possible.
Business response:
We appreciate your kind words and hope to see you again in the future. Have a great day! - The Mercedes-Benz of Boston Team
This is the BEST dealership ever. I will never go anywhere else! This is my second purchase and I recommend it to everyone. Thank you Jeff and Eric.
Business response:
Thank you for your loyal business! We're so glad to hear that our Mercedes-Benz of Boston team has provided you with exceptional service and we'll be sure to share this kind review with Jeff & Eric. We appreciate your recommendation and look forward to serving you again in the future!
Great dealership top notch workers great customer service I wouldn’t go anywhere else Boston Mercedes in Somerville is the best and a big thank you to Gil and Albert they are the best
Business response:
Hey Michelle, thank you for the kind words! We're happy to hear that Gil and Albert provided a top-notch service experience to you. We appreciate your support and hope to see you again at Mercedes-Benz of Boston!
Third Mercedes I purchased here. Best salesman. Andy Espinosa. Fair, honest, great communication. Got a great price on my trade in.
Business response:
Thank you for trusting Mercedes-Benz of Boston with your loyal business! We're happy to hear that Andy provided you with an excellent experience during your recent visit. We appreciate your support and hope you enjoy your new Mercedes Benz!
Mercedes-Benz of Boston has a 4.8 star rating with 9,409 reviews.
Mercedes-Benz of Boston is open now. It will close at 8:00 p.m.