Mercedes-Benz of Grapevine

Sheritadx 

on DealerRater

12 years ago

I could sum up my visit in 2 words ---- Absolutely amazing! The knowledge, the genuine eagerness to help and most important the great listening skills. Philip sold me my first Mercedes purchased at ParkPlace over 2 years ago and he listened to what I had to say regarding the type of car I wanted, the payments I could afford and the importance of the extras like extended warranty. I knew that day I had found a very rare. special sales person and I would refer anyone out there looking for a new or used vehicle to visit Grapevi... read more

osbornesrepair 

on DealerRater

12 years ago

we were picked up at the air port very promptly and our salesman was very friendly and informative . Our sales experience was fast and smooth. We felt like we were around alot of old friends. Great place to do business. We were very satisfied . 

ADROBVIP 

on DealerRater

12 years ago

This was by far the easiest car buying experience I have had in a long time. I have purchased 2 other cars this year through other dealerships and Park Place blows them away in customer service and attention to detail. I would recommend buying a car from them to all my friends. 

ssipe 

on DealerRater

12 years ago

After previewing Mercedes e class used cars online, we came to Park Place Motors in Grapevine a few days before Christmas. Phillip Edwards was helpful, knowledgeable, and most important to us, he valued our time. He listened and quickly lined up cars for us to test drive. We were NOT kept waiting, no "let me check with the sales mgr" b.s. we got at many dealerships. Being seasoned in used car transactions, we made only one counter-offer and it was accepted. We've bought and sold many cars via newspaper (we're old!), ebay mot... read more

Mlpost 

on DealerRater

12 years ago

Flawless experience and impeccable service. Exactly what i would expect from a first class dealership, is a first class experience. Beautiful showroom and comfortable waiting area too. 

mikeestaten 

on DealerRater

12 years ago

Let me start by saying that the buying experience was very good. Mani Yassan was very professional and the purchasing of my wife's Mercedes went great. However after my experience of today with your service department I am having second thoughts about talking my wife into purchasing a Mercedes from your dealership. A little background my be helpful. I have always purchases American and current have two Corvettes and my everyday car is a Escalade that I purchased from Sewell just up the road from your dealership. So that is w... read more

Sshck25 

on DealerRater

12 years ago

Scott was wonderful to work with! Every sales person we were in contact with during the entire buying and negotiating process was very, very professional. 

ReddyPraveen 

on DealerRater

12 years ago

I really liked the service i have been provided recently when i went to enquire about Benz CLA. John Baskin was great in terms of explaining you all about the car, he would try to know your interests and helps to select the right car you. 

justinspringfield 

on DealerRater

12 years ago

I've purchased two pre-owned vehicles (both from Steve Wickham) and I'm sure I'll be back. They always have the brands that are right in my 'wheelhouse' no pun intended. I like higher end foreign brands with lots of upgrades. Steve takes great care to put you in the right vehicle. This time there was a problem with the bank that took my loan. I called Mario Freeman who handled my financing at the dealership and he got the issue resolved immediately. Thanks guys!