Mercedes-Benz of Grapevine

WendellJones 

on DealerRater

14 years ago

Mr Andrews was great. The finance portion was ok but was entirely too long. My wife filled out forms that had to be done over due to a new employee's inexperience. 

4hutchins 

on DealerRater

14 years ago

My overall experience at Park Place was very pleasant. The sales team answered all of our questions and the environment was not the typical high pressure sales nonsense that I've had at other auto dealerships. The car we purchased (GLK350) was in our price range and was the best ride for the money. We had test driven 3 other cars of similar value and settled on this model for several reasons: ride, options, looks, price, and trade-in value. My only complaint would be the trade-in process. It is time intrusive and establishin... read more

zippri4150 

on DealerRater

14 years ago

Russ Amsden is great. I will continue to use him for my future automobiles. The dealership is clean and comfortable and all the employees friendly. 

rcole42140 

on DealerRater

14 years ago

My experience was one that made me feel I had been treated fairly. My salesperson was very upfront,cordial, professional and knowledgeable. I was given perinent safety information on the car I was purchasing which helped to seal the deal. Not only was I a buying a car that was beautiful but felt it was also safe and came with a reasonable price tag. 

charlesokoi 

on DealerRater

14 years ago

Her professonalism, attention to detail, care and friendliness was so apparent from our first meeting to date. Ms Hrebin was so resourceful that when I needed to upgrade my car I looked for her personnally to do business with. I recommend her to all my friends and associates alike for a wonderful car buying experience. 

gixxerr95 

on DealerRater

14 years ago

I was introduced to Mr. Najjar a few months ago and was informed that whether i was looking for a new or used car, he was the man to go to. sure enough, I contacted the dealership and spoke to Scott less than two weeks ago and he was able to get me into a car well in my price range. thank you very much for all of the help and I will definitely be recommending Scott and the dealership to everyone i know who is looking for a vehicle. 

jrgulledge 

on DealerRater

14 years ago

Bought GLK 350 from Tony over the phone. Told him what I was looking for and he located it very swiftly. Upon locating we worked out the monitary items very easily and to my satisfaction. Shipping the car to me was set up faster than I needed, he was going to delivery on Saturday and I asked if he could wait until the following Monday as I was not going to be available. The car was delivered on Monday exactly as promised. The auto was received exactly as promised along with the paperwork as promised. Upon receipt of vehicle ... read more

Jancosta 

on DealerRater

14 years ago

Absolutely the best customer service we've ever experienced. When we are ready to purchase another car, we will DEFINITELY choose Park Place. You're the best. 

ktucker1 

on DealerRater

14 years ago

I rated this dealership and its representatives the way that I did due to the fantastic servcie we received from start to finish. My husband and I have purchased numerous vehicles and we have both discussed how this was probably the best experience we have had. Our great exeperience started the moment we entered the dealership and Mr. Amsden approached us. Mr. Amsden was very polite, professional, curteous and extremely knowledgable of all of the vehicles. Mr. Amsden was very patient and spent a lot of time with us to ensure... read more