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Mercedes-Benz of Grapevine
- Car Dealers
- Grapevine, TX
About this business
Mercedes-Benz of Grapevine is a proud dealer of the Mercedes-Benz Sprinter van lineup in Grapevine TX, considered the most reliable and hardest working group of vans in its class. We are committed to exceptional client service experiences by offering competitive lease specials, financing options, and a state-of-the-art service center to assist you.
Location details
1300 Texan Trail, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Orlando gives us 5-star service every time we buy at Grapevine Mercedes. He continues to help answer questions and guide us even after the sale is complete. Mercedes Grapevine also is a first class business and treats its customers very well. I will continue to be a customer!
Business response:
Thank you for the wonderful feedback! We're thrilled to hear that Orlando consistently provides five-star service and continues to support you even after the sale. Your loyalty means the world to us, and we're proud to have you as part of the Mercedes-Benz Grapevine family. We look forward to serving you for years to come!
We’ve had the pleasure of working with Marco not once, but twice—and each experience has been nothing short of outstanding. His professionalism, honesty, and genuine care made both car purchases smooth, stress-free, and actually enjoyable. Marco treated us like family and went above and beyond to make sure we were completely satisfied. We also want to recognize Ricky, the director, who leads with excellence and integrity. His leadership clearly sets the tone for the entire team. Both Marco and Ricky have earned our trust, an... read more
Business response:
Thank you for the heartfelt review! We’re honored to have earned your trust not once, but twice, and it’s wonderful to hear that Marco and Ricky made both experiences exceptional. Their dedication, professionalism, and genuine care truly embody the values we strive for at Mercedes-Benz Grapevine. We’re grateful for your continued support and look forward to welcoming you and your family back anytime!
Chase was a great professional who helped me achieve my car despise of the obstacles from the Dealership itself. Will definitely recommend.
Business response:
Thank you for your feedback and for recognizing Chase’s dedication! We're glad he was able to help you navigate the process and get the car you wanted. We appreciate your recommendation and look forward to serving you again!
I can’t say enough wonderful things about Chase and all those friendly faces at Mercedes Grapevine. Super friendly, efficient, accommodating… we thoroughly enjoyed our experience. I would recommend Grapevine Mercedes, especially Chase. Very down to earth and honest as they come!
Business response:
Thank you for the amazing review! We’re so glad to hear Chase and the team made your experience friendly, efficient, and enjoyable from start to finish. Your kind words and recommendation mean a lot, and we look forward to welcoming you back again!
Tom As amazing! Took such good care of us! Despite some issues we still had a great experience! This was our first time shopping with this dealership and have decided to continue to do future car buying through them!
Business response:
Thank you for the kind words! We’re so glad Tom took great care of you and helped make your first experience with us a positive one—even with a few bumps along the way. We truly appreciate your trust and look forward to assisting with your future car purchases!
Clyde Rodriguez is definitely knowledgeable and great customer service! He answered all our questions and made the process smooth and fast. Would highly recommend!
Business response:
Thank you for the great feedback! We're so glad Clyde provided a smooth, efficient, and informative experience. Your recommendation means a lot, and we look forward to serving you again in the future!
I fly from New Jersey to buy in this dealership, that tells you how good they are.
Business response:
Thank you for the amazing feedback! Flying in from New Jersey means a lot, and we're honored you chose us for your purchase. We’re glad we could deliver an experience worth the trip and look forward to serving you again!
Mercedes Benz at Grapevine Avondale was great to work with. Process was smooth.Adam was very patient and helped through out.
Business response:
Thank you for the kind words! We're so glad to hear Adam made your experience smooth and stress-free with his patience and support. We appreciate you choosing Mercedes-Benz of Grapevine and look forward to serving you again!
I had an amazing experience purchasing my new Mercedes CLE53 AMG, thanks to the outstanding team of Basel and his manager Kal. From the very first interaction, Basel was professional, knowledgeable, and truly went above and beyond to make the process smooth and enjoyable. He made sure every question was answered, took the time to understand exactly what I was looking for, and delivered with incredible attention to detail. Kal was equally impressive—supportive, transparent, and committed to making sure I was completely satisf... read more
Business response:
Thank you for the outstanding review! We're thrilled to hear Basel and Kal made your experience so smooth, exciting, and truly memorable. Their professionalism, attention to detail, and genuine commitment to your satisfaction reflect exactly what we strive for at Mercedes-Benz of Grapevine. We appreciate your recommendation and hope you enjoy every moment with your new AMG!
Frequently asked questions about Mercedes-Benz of Grapevine
How is Mercedes-Benz of Grapevine rated?
Mercedes-Benz of Grapevine has a 4.8 star rating with 5,498 reviews.
When is Mercedes-Benz of Grapevine open?
Mercedes-Benz of Grapevine is open now. It will close at 7:00 p.m.