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Mercedes-Benz of Grapevine
- Car Dealers
- Grapevine, TX
About this business
Location details
1300 Texan Trail, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I recently purchased a car from MB Grapevine and the experience all around was excellent. Joey Porter was my salesperson and he was extremely professional and after listening to my needs, he found the perfect car for me. But the real difference was in after sales support in context of most salespeople that typically are less responsive once a sale has been made. Joey personally overaw a small fix that needed some attention to and also helped me get a extended warranty a couple months after the car was purchased. As for MB Gr... read more
Business response:
Thank you for sharing such a thoughtful review! We’re thrilled to hear Joey delivered an excellent experience not only during your purchase, but well after the sale as well. His dedication to follow-through and care truly sets him apart. We appreciate your loyalty and kind words, and we’re grateful you chose Mercedes-Benz of Grapevine.
We were shopping for our daughter’s first car. Porter was super patience with all our requests and options. One thing that stands out from the first day to the day the car was delivered, he was not rushing or pressure the sale. We got the car and my daughter loved it. He took time to show her everything about the car. Even though It was missing the weather mats but he got us a brand new replacement and delivered to our car. Overall they provided great services there. Looking forward to work with Joey again if we ever need an... read more
Business response:
Thank you for sharing your experience! We’re so glad Joey provided a patient, pressure-free process while helping you find the perfect first car for your daughter. It’s wonderful to hear she loves it, and we appreciate you recognizing the extra care Joey took, from delivery to making sure everything was just right. We look forward to working with you again in the future!
Jorge has been AMAZING! Smooth to work with!! My first AMG CAR! I love it
Business response:
Thank you for the fantastic feedback! We’re thrilled to hear Jorge made the process smooth and that you’re loving your first AMG. Congratulations and enjoy every exhilarating mile!
From beginning to end all of the employees I dealt with at this dealership were very helpful! George went above and beyond to help me with the very difficult I was in with my prior car and got me the best deal! He was very genuine and professional.
Business response:
Thank you for sharing your experience! We’re thrilled to hear George went above and beyond to support you through a challenging situation and helped secure the best possible deal. His professionalism and genuine care truly reflect the service we strive to provide. Thank you for trusting our team!
I bought my fourth Mercedes from the dealership, and Joey listened to what I wanted, offered me two excellent options allowing me to pick the right GLE 53 for me. I traded in a GLE 450, and Joey was able to explain the differences I needed to know to fully enjoy the new car. Much appreciated!
Business response:
Thank you for your continued trust and loyalty! We’re thrilled Joey helped you find the perfect GLE so you can fully enjoy your new vehicle. We truly appreciate you choosing us again for your Mercedes and look forward to serving you in the future!
We are very happy with our GLE 450 and purchase experience. The dealership and Joey, our salesperson, were very professional without making us feel rushed. It was a stress free process. We happily purchased the car of our dreams.
Business response:
Thank you for sharing your experience! We’re delighted to hear you’re happy with your Mercedes-Benz and that Joey and the team made the process professional, stress-free, and unhurried. Congratulations on purchasing the car of your dreams. We truly appreciate your trust!
Marco was amazing. He’s really patient and knowledgeable. Although the drive for me to Mercedes Grapevine was quite far, I would definitely go back to do business with Marco, This location has an amazing selection of cars. Very impressive.
Business response:
Thank you for the kind words. We’re thrilled to hear Marco’s patience and knowledge made the drive worthwhile. We appreciate you choosing Mercedes-Benz of Grapevine and are glad our selection and service impressed you. We look forward to welcoming you back!
Nice place amazing sales person I really enjoy the experience! Than you all!! I will recommend
Business response:
Thank you for the kind words! We’re so glad you enjoyed the experience and had the opportunity to work with an amazing salesperson. We truly appreciate your recommendation. Thank you for choosing us!
I had a poor experience with the dealership as an out of state buyer, bought a preowned vehicle just out of factory warranty. Wanted to get a pre purchase inspection done on the car because I didn’t have time to go see it myself. Dealer refused stating they had gone through the vehicle. When car was delivered, delivery truck driver pointed out front bumper splitter was broken and poorly glued together. You could easily see it from further away. Dealer paid the broken part, but in my opinion having glued parts in a 80K+ vehic... read more
Frequently asked questions about Mercedes-Benz of Grapevine
How is Mercedes-Benz of Grapevine rated?
Mercedes-Benz of Grapevine has a 4.7 star rating with 6,252 reviews.
When is Mercedes-Benz of Grapevine open?
Mercedes-Benz of Grapevine is closed now. It will open tomorrow at 8:30 a.m.