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Serpentini Chevrolet of Willoughby Hills

4.8
  • Willoughby Hills, OH

About this business

AutomotiveCar Dealers

Serpentini Chevrolet of Willoughby Hills is a Chevrolet dealer located in Willoughby Hills, OH. We serve as a one-stop solution for all your automotive needs, from sales to service and repairs. Our experts are waiting to assist you, so drop by today or schedule an appointment online. We also offer a quick quote service so you can get an idea of what your new or used vehicle will cost. Mentor and Willoughby Hills Chevrolet shoppers can browse through our website to find what they need! 

Location details

2810 Bishop Rd, Willoughby Hills, OH, 44092, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.83,041 reviews
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TATTOOED440's profile image
TATTOOED440 
3 years ago

Very satisfied with my experience, and the sales staff. Would definitely recommend them to anyone looking for people who work to get you into a new vehicle. 

Business response:

Thanks for sharing your thoughts about your recent sales experience with Serpentini Chevrolet of Willoughby Hills. Colin and our team appreciate your business and hope to see you again soon! 

CJACOCKS's profile image
3 years ago

They are all friendly and professional. I never have to wait too long, and my car is always running very well. This is my third lease with Them (once Pat O'Brien, now Serpentini.) 

Business response:

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for being a 3rd time loyal customer! Thanks again for choosing Serpentini Chevrolet of Willoughby Hills! 

benstealth's profile image
benstealth 
3 years ago

Phil Watts in service provided a loaner car and made the $1,000 repair more palatable. He kept me informed and was pleasant to work with. 

Business response:

Hello Ben! Thank you for taking the time to share your thoughts on working with Phil. We're glad to hear that he delivered such a great experience and will be sure to let him know! 

DKADERBEK's profile image
DKADERBEK 
3 years ago

I experienced great service at this dealership even after the sale. Art Mills went the extra mile while I was dealing with him. He was extremely helpful when I returned to the dealership with technology questions and was able to correct some connections I had activated. 

Business response:

Thank you for taking the time to write this review about your experience with Art. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Serpentini Chevrolet of Willoughby Hills are glad to have you as a customer. 

HabibeSunglasses's profile image
HabibeSunglasses 
3 years ago

I came in for an oil change and tire rotation. The service was quick and good. They also hand cleaned my 2021 Camaro for me. 

Business response:

Thank you for the five-star review for our service department! We appreciate your business. Please don't hesitate to let us know if we can be of further assistance. We're always happy to help. 

MYLONG68's profile image
3 years ago

This dealership is AWESOME!! Everyone is nice and courteous. I didn't get the feeling of being overwhelmed or pressured. I would recommend Serpentini Chevrolet 

Business response:

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Serpentini Chevrolet of Willoughby Hills. We look forward to having you as one of our valued customers for many more years to come! 

reddishtony61's profile image
reddishtony61 
3 years ago

Everyone was ver friendly and easy to deal with . Our salesman Don even worked the deal out two different ways depending on financing options so we could easily see the difference. The general manager, whose name l can’t recall , was also very helpful in explaining different financial options. I’ll be back again! 

Business response:

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Serpentini Chevrolet of Willoughby Hills. 

johnwish43's profile image
johnwish43 
3 years ago

Fantastic.! Lucas did such a great job. He made my new vehicle affordable. I will make sure that anyone I know who needs a car I will definitely recommend him. So very pleased with Chevy trax.... 

Business response:

Wow! Thank you so much for this great five-star review. It's great to hear that Lucas was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Congratulations on your new Chevy Trax, John! Thank you for choosing Serpentini Chevrolet of Willoughby Hills and helping to share the word about us. We’re here for you anytime! 

delmus.deskins's profile image
delmus.deskins 
3 years ago

With my credit score I could have gotten a good finance loan other than Capital One , I had family members change from Capital One because of fees and other issues. 

Frequently asked questions about Serpentini Chevrolet of Willoughby Hills

How is Serpentini Chevrolet of Willoughby Hills rated?

Serpentini Chevrolet of Willoughby Hills has a 4.8 star rating with 3,041 reviews. 

When is Serpentini Chevrolet of Willoughby Hills open?

Serpentini Chevrolet of Willoughby Hills is closed now. It will open tomorrow at 9:00 a.m.