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Serpentini Chevrolet of Willoughby Hills
- Willoughby Hills, OH
About this business
Serpentini Chevrolet of Willoughby Hills is a Chevrolet dealer located in Willoughby Hills, OH. We serve as a one-stop solution for all your automotive needs, from sales to service and repairs. Our experts are waiting to assist you, so drop by today or schedule an appointment online. We also offer a quick quote service so you can get an idea of what your new or used vehicle will cost. Mentor and Willoughby Hills Chevrolet shoppers can browse through our website to find what they need!
Location details
2810 Bishop Rd, Willoughby Hills, OH, 44092, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I purchased a 2021 Chevy Equinox from Carla Clayton. This is the second vehicle I leased from her. She is just wonderful to work with. I told her what I was looking for and she did an awesome job getting it done. Can’t say enough about her.
Business response:
It's fantastic to hear that Carla provided you with great customer service while assisting you with your new 2021 Chevy Equinox purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing Serpentini Chevrolet of Willoughby Hills!
Great experience. Steve was able to get the right price for our budget. He also was knowledgeable about the two vehicles we were interested in.
Business response:
Thank you for taking the time to share your thoughts on working with Steve. We're glad to hear he delivered such a great experience!
Excellent People Excellent Service I love coming here!! I wouldn't buy a vehicle from anywhere else. Carla was very friendly and hard working. I would most definitely come back to do business again.
Business response:
Thank you for choosing Serpentini Chevrolet of Willoughby Hills, your feedback and rating mean a lot to us. We're glad to hear that Carla and our sales team were able to help find you the perfect vehicle, and we hope to see you again!
The social distancing protocol was not followed by many of the service people. I was standing at the six foot marker of the middle service desk and the person at the east desk needed to go out to the service area and he walked between me and the middle desk, less then the six foot recommended by the CDC . Several workers walked less then six feet from me to get to the donuts at a file cabinet, one even pulled down his mask to bite his selection as he walked less than six feet from me. My health was treated very cavalierly. B... read more
Business response:
Hello, Providing a positive experience is our top priority, and we’re sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it’s possible to talk about your experience one-on-one, please reach out to us directly.
Professional and accommodating crew that made an out of state sale a no brainer. Thanks to TJ and the rest of the team! Love my Vette!
Business response:
Thanks for your feedback on your recent visit to Serpentini Chevrolet of Willoughby Hills. We're glad to hear that TJ and our sales team were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!
Art Mills is the reason we bought a vehicle at Serpentini Chevrolet. We had experience with Art from when we bought our Toyota Sienna three years ago..
Business response:
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Art and our sales team, and we look forward to working with you again.
I had a great experience at Sepentini when I took my Impala in for service. The tech was detailed when he inspected my vehicle before it went to the mechanic I received my car on time when promised and the mechanic was very tidy with his work. No overspills or smudges from where he preformed my service. Everybody I spoke with was very polite and professional. They had the answers to my questions without blowing smoke. Very good experience and I look forward to doing business with them in the future.
Business response:
Thanks for sharing your thoughts about your experience with Serpentini Chevrolet of Willoughby Hills. We appreciate your business and hope to see you again soon!
I have always bought Chevrolet vehicles for many years MY father worked for the Chevrolet plant in Parma, Ohio until he retired, and he only bought Chevy's so I fell in love with them. there quality low maintenance, and the smooth ride good on gas and more.
Business response:
Thanks, Joeann, for sharing your thoughts about your experience with Serpentini Chevrolet of Willoughby Hills. We appreciate your business and hope to see you again soon! Congratulations on your new vehicle!
I had a great experience at Serpentini Chevrolet . Everyone was very friendly and made sure that I was taken care of. Art explained everything in detail about the vehicle that I purchased and I felt very comfortable dealing with him. Any questions that I had, he answered in detail.
Business response:
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
Frequently asked questions about Serpentini Chevrolet of Willoughby Hills
How is Serpentini Chevrolet of Willoughby Hills rated?
Serpentini Chevrolet of Willoughby Hills has a 4.8 star rating with 3,041 reviews.
When is Serpentini Chevrolet of Willoughby Hills open?
Serpentini Chevrolet of Willoughby Hills is closed now. It will open tomorrow at 9:00 a.m.