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Serpentini Chevrolet of Willoughby Hills
- Willoughby Hills, OH
About this business
Serpentini Chevrolet of Willoughby Hills is a Chevrolet dealer located in Willoughby Hills, OH. We serve as a one-stop solution for all your automotive needs, from sales to service and repairs. Our experts are waiting to assist you, so drop by today or schedule an appointment online. We also offer a quick quote service so you can get an idea of what your new or used vehicle will cost. Mentor and Willoughby Hills Chevrolet shoppers can browse through our website to find what they need!
Location details
2810 Bishop Rd, Willoughby Hills, OH, 44092, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Friendly sales people and managers. Also knowledgeable and worked with us! We originally went there to look at an older vehicle and the pictures did not show that it had rust we were disappointed but got a good deal overall buying up.
Business response:
Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!
The staff at Serpentine Chevrolet very knowledgeable and Friendly. All the questions I had In regards to my purchase ( A Chevy Colorado) were answered by Carla my saleswoman!
Business response:
Thanks, Joe, for your feedback on your recent visit to Serpentini Chevrolet of Willoughby Hills. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!
Dave was able to get everything covered under warranty and even offered a complementary rental while the vehicle was serviced! I really appreciated it a lot!
Business response:
It has been a pleasure serving you, Mark. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Serpentini Chevrolet of Willoughby Hills, we look forward to having you as one of our valued customers for many more years to come!
Overall my experience was good but not great. I waited 3.5 hours and did not get a car during that time. I was told that I might get the car by Friday but did not hear from anyone. Carly called to ask about my experience and I told her I had not heard from anyone. She was able to facilitate communication and. I reviewed a car one week later.
Business response:
Thank you for your feedback! Here at Serpentini Chevrolet of Willoughby Hills, customer satisfaction is our #1 priority. We are glad to hear that Carly was able to provide a positive experience, and we would be happy to discuss any concerns you might have if you wouldn't mind reaching out to us directly. We appreciate your review and hope you will give us another opportunity to serve you!
So helpful.. took care of everything efficiently l.I So helpful.. took care of everything efficiently l. I didn’t get the car I wanted but they made sure that I got something I’d like and staying within the budget
Business response:
Thank you, Paul! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Serpentini Chevrolet of Willoughby Hills.
Everything was made very easy for me, Pablo was great and kept us company as we waited. Ernesto gave great details about the car and I walked out very satisfied thanks to them.
Business response:
We are very happy to hear that Pablo and the team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
my experience wonderful service, Art took care of me, he listened then we got what I wanted. No issues, no problems. I didn't need a lot of instructions cause it is my third equinox.
Business response:
Thank you for choosing Serpentini Chevrolet of Willoughby Hills, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
My sales team was awesome. I believe they give me a good deal. I am enjoying my new car. I will recommend this dealership to my friends.
Business response:
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Very friendly and helpful. The only issue I had was how long it took to complete the paperwork. From the time I got there to when I left, I was there 5.5 hrs.
Business response:
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
Frequently asked questions about Serpentini Chevrolet of Willoughby Hills
How is Serpentini Chevrolet of Willoughby Hills rated?
Serpentini Chevrolet of Willoughby Hills has a 4.8 star rating with 3,041 reviews.
When is Serpentini Chevrolet of Willoughby Hills open?
Serpentini Chevrolet of Willoughby Hills is open now. It will close at 9:00 p.m.