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Serpentini Chevrolet of Willoughby Hills
- Willoughby Hills, OH
About this business
Serpentini Chevrolet of Willoughby Hills is a Chevrolet dealer located in Willoughby Hills, OH. We serve as a one-stop solution for all your automotive needs, from sales to service and repairs. Our experts are waiting to assist you, so drop by today or schedule an appointment online. We also offer a quick quote service so you can get an idea of what your new or used vehicle will cost. Mentor and Willoughby Hills Chevrolet shoppers can browse through our website to find what they need!
Location details
2810 Bishop Rd, Willoughby Hills, OH, 44092, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
SERVICE the service was fast, and efficient. I had my oil changed, was offered a car wash and accepted. the car was cleaned and looked better than it did when i arrived. I used a coupon that i found online whick saved me $10.
Business response:
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Serpentini Chevrolet of Willoughby Hills. Please don't hesitate to reach out if you need anything else.
replace hanging sealer of windshield. My windshield was replaced on my 2015 Cruze in August 2017 when I bought the car (before I could take possession), with Pat O'Brien, Willoughby, Oh In 2019 I made an appt to have the sealer, on the drivers side, replaced because it came dislodged while driving on the freeway. I could not make that appt because my car was in repair for 5wks after I got rear-ended. I was able to tape it back on in the mean time. I made another appt to have it repaired and by then it was Serpentine Chevrole... read more
Business response:
Thank you for taking the time to submit a review. We truly appreciate your business. We regret, however, that you are disappointed with the service fee. If you would like to further discuss your concerns, feel free to contact management at your earliest convenience.
I had one concern. But we worked it out and they were great. Good Experience do use car manager corrected all the issues with a smile. Along with Jeff really went to bed for me. I would consider buying another car with Jeff as my salesman whether it be new or used
Business response:
Thank you, Linda! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jeff provided such a positive experience. Thank you again for choosing Serpentini Chevrolet of Willoughby Hills, we look forward to having you as one of our valued customers for many more years to come!
Great car buying experience during quarantine! They helped me get into a 2021 and I bought my first American branded car that I am extremely happy with.
Business response:
Thanks, Stevie, for sharing your thoughts about your experience with Serpentini Chevrolet of Willoughby Hills. We appreciate your business and hope to see you again soon!
professional and efficient Phil Watts handled my service and has been doing so for years. He is very professional and courteous. There was a note for a loaner car to be ready and paperwork was not ready but Phil handled efficiently and I was able to make my client meeting timely.
Business response:
Thank you for taking the time to share your feedback with us, Larry! We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
That place is great. Highly recommend to anyone who needs service work done on their gm. That also washed my truck when it was done.
Business response:
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
2007 Saturn Sky repair EVERYONE was "above board" Felt comfortable doing my Bizz there. Cleanliness outstanding. Service mgr: Dan Banas Tech: John Glady Service advisor Carley Thank you so much A+++++++++++++
Business response:
Thank you for your kind words, we appreciate your business and our team looks forward to serving you again soon!
I think my dealer is just awesome very a tentative very knowledgeable and great personality and willing to help anytime you called great representative awesome
Business response:
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
I only allow Willoughby Hills work on my car. I live on the westside and travel clearly to the east to get this done. Ty
Business response:
Denise, thank you for choosing Serpentini Chevrolet of Willoughby Hills, your feedback and rating mean a lot to us. We're glad we were able to help, and we look forward to seeing you again!
Frequently asked questions about Serpentini Chevrolet of Willoughby Hills
How is Serpentini Chevrolet of Willoughby Hills rated?
Serpentini Chevrolet of Willoughby Hills has a 4.8 star rating with 3,041 reviews.
When is Serpentini Chevrolet of Willoughby Hills open?
Serpentini Chevrolet of Willoughby Hills is open now. It will close at 9:00 p.m.