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Honda Westborough

4.7
  • Car Dealers
  • Westborough, MA

About this business

AutomotiveCar Dealers

Location details

350 Turnpike Rd Rte. 9, Westborough, MA, 01581, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat8:30 a.m. to 6:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.77,616 reviews
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wayneval's profile image
wayneval 
11 years ago

excellent customer service! Tony immediately assisted me in getting my 2005 pilot serviced. He was very responsive and did everything to make me feel like a valued customer. 

Business response:

I'm so happy to know that Tony was able to assist you with your Honda Pilot. Here at Herb Chambers Honda of Westborough, our primary concern is delivering flawless customer service. I’m happy to hear that you felt confident about your service experiences and your decision to choose us as your dealer. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Best, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough 

krishnaprk's profile image
krishnaprk 
11 years ago

Excellent Service and Quality of Work Quick and fast service. Friendly customer service. Tony handles customers efficiently. only one thing, Price is sometime high. Quick and fast service. Friendly customer service. Tony handles customers efficiently. only one thing, Price is sometime high. 

Business response:

I’m happy to hear that you felt confident about your service experience and you found our team to be friendly and efficient. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Best, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough 

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Mom4 
11 years ago

Great service with a smile! Tony helped me quickly get the work needed on my Honda Odyssey-with a smile! After arriving grumpy due to traffic issues, Tony helped me get the work I needed done quickly! 

Business response:

Thank you so much for taking the time to share your wonderful feedback. I'm so glad that Tony and our Service Department were able to assist with fixing your Odyssey quickly. I know Tony will appreciate your kind words. Thank you again and we look forward to your next visit! Kind Regards, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough 

Dhiral's profile image
Dhiral 
11 years ago

Good service Tony was very friendly and prompt in carrying out the required car service. He explained the service done on the car and was very enthusiastic at his job. 

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Pshorey 
11 years ago

Excellent service I brought in my car for service and Tony Ngo gave me his honest opinion which helped me a lot. He also took care of recall which I was not aware of. Thanks Tony 

SumitSeth's profile image
SumitSeth 
11 years ago

Excellent service Quicker and faster service. Also the associate was very friendly, professional and sincere. He has completed the service and deliver the car in short span of time. 

Catie56's profile image
Catie56 
11 years ago

Tony is awesome The battery on our 2005 Honda Civic Hybrid failed (The IMA and engine lights came on) and we did some research online. Honda has an extended warranty on this battery in some states, including MA, but some people onlne said their MA dealerships refused to honor the extended warranty and quoted a price of $4,000 to replace the battery. So we came to Herb Chambers with trepidation, ready to argue. What a pleasant surprise to work with Tony! He looked up the car's info, said "looks like you might be fully covered... read more

Business response:

Thank you, Catie, for taking the time to share your kind words regarding your experience with Tony. Tony truly understands how to make the service experience a joy and I know he will appreciate your wonderful recommendation. We value your business and look forward to serving your automotive needs for many more years to come. Kind Regards, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough 

rtms0769's profile image
rtms0769 
11 years ago

Excellent Service I drove in for a state inspection and asked Tony to check the steering because of noise. Within a very short time the vehicle had been serviced and the noise identified as a need for a strut assembly. Tony made a few quick phone calls to identify parts location and options and promised to text my cell phone when the parts arrived. He was very attentive and gave me quick updates during the time I waited. The car was done in half-the-time originally promised. I have been happy with Herb Chambers Service Depar... read more

Business response:

I'm thrilled to hear that Tony was able to assist you with your service needs! Everyone here at Herb Chambers Honda of Westborough strives to provide that same quality of service to each of our guests. I’m honored to have your recommendation and appreciate you taking the time to share your encouraging words. I know Tony will appreciate the kind sentiment as well. Thank you again and we look forward to serving your automotive needs for many more years to come! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda o... read more

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suchit13 
11 years ago

Great customer service from Tony, as always Tony is the best, he knows what he is doing and does it very efficiently. He provided his usual great service during a hectic Saturday on my recent service visit. 

Business response:

Thank you for your kind words regarding your experience with Tony. I'm so glad to know that he was able to assist you with your service appointment. Tony truly understand how to make the car servicing experience a joy! We value your business and look forward to serving your automotive needs for many more years to come. Kind Regards, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough 

Frequently asked questions about Honda Westborough

How is Honda Westborough rated?

Honda Westborough has a 4.7 star rating with 7,616 reviews. 

When is Honda Westborough open?

Honda Westborough is closed now. It will open at 11:00 a.m.