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Honda Westborough
- Car Dealers
- Westborough, MA
About this business
Location details
350 Turnpike Rd Rte. 9, Westborough, MA, 01581, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
I was especially pleased with the helpful service and advice provided by Jimmy White on this visit. As well as being very pleasant, he was informed, knowledgible and thorough in explaining service levels and options available for my particular requirement. I will ask for him on my next visit.
Business response:
Thank you, Paul, so much for taking the time to share your story and for writing this great review of our dealership. At Herb Chambers Honda of Westborough we pride ourselves on our caring and honest customer service and Jimmy is truly a testament to that. We appreciate your business and look forward to serving your automotive needs for many more years to come! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough
I worked with Tom Kelly when purchasing my car. Tom was GREAT I would highly recommend working with him. He had a low pressure personality and was very informative. He was able to answer/get answers to all the questions we had and did not try to sell us a product we did not need. He followed up with us after purchasing the car to make sure everything was going smoothly. My car ended up have a small manufacturer braking issue. I contacted Tom to get the process of this going. He pointed me in the right direction and everythin... read more
Business response:
Thank you for taking the time to share your feedback. I'm glad to hear that everything was sorted out regarding the braking issue. I sincerely appreciate you taking the time to share your experience with Tom here at Herb Chambers Honda of Westborough. We value our guests feedback and I know Tom will appreciate your encouraging words. On behalf of our entire team here in Westborough, we thank you for your business and look forward to serving your automotive needs for many more years to come! Sincerely, Tom Van Fechtmann Gener... read more
My sales person was Tom Kelley. He was very knowledgeable about the vehicle. He explained all of it's features and worked with me on the price. He has great customer service skills and is very patient and also a good listener. I would recommend Tom to any of my friends if they are interested in a new Honda product or a used car.
Business response:
Thank you for your recommendation of Tom here at our Herb Chambers Honda of Westborough. I'm so happy to hear you had a great experience with Tom and that he was able to assist you with your purchase. Tom strives to provide his guests with the best customer service and your fantastic feedback is truly a testament to that. Thank you for your business and we look forward to serving your automotive needs for many years to come! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough
PURCHASED A HONDA ACCORD FROM TOM KELLEY. HE WAS GREAT FROM START TO FINISH. HE EXPLAINED EVERYTHING ABOUT THE CAR AND ALL MY FINANCING OPTIONS. ALSO, BECAUSE I WORK AN OFF SHIFT HE CAME IN ON HIS OWN TIME TO MAKE SURE THE DELIVERY AND FINANCING PROCESSES WENT SMOOTHLY. HE SHOULD GET SPECIAL RECOGNITION BECAUSE HE WENT OVER AND ABOVE WHAT OTHER SALESMEN WOULD HAVE DONE. I WOULD BUY ANOTHER VEHICLE FROM HIM AGAIN AND I ALWAYS RECOMMEND HIM TO ANYONE LOOKING FOR A NEW OR USED VEHICLE. STAN WACHOWSKI WESTBOROUGH, MA.
Business response:
Thank you, Stan, for taking the time to recognize Tom. I’m thrilled to hear you found Stan to be helpful and knowledgeable. Our staff strives to provide our guests with a great experience from the moment they walk in our dealership. I know Tom will appreciate the time you took to share your feedback. Thank you again and we look forward to serving your automotive needs in the future! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough
I would highly recommend this dealer and salesperson. Honest, up front and sincere. I got exactly what I asked for at a fair and reasonable price. Anthony got me the deal I wanted and it was completely hassle free. Thank you Anthony!
Business response:
Thank you for taking the time to write this fantastic recommendation! I'm so pleased to hear that Anthony was able to provide you with a professional and enjoyable experience while purchasing your new Honda. I will be sure to share your kind words with Anthony as I know he'll greatly appreciate it. Thank you for choosing Herb Chambers Honda of Westborough for your purchase and we look forward to serving your automotive needs for many more years to come! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of West... read more
Kaelyn was excellent to work with. She was extremely knowledgable and followed through with any questions we had. We had a great experience and love our new car. Thank you!
Business response:
Thank you for taking the time to write this fantastic recommendation! I'm so pleased to hear that Kaelyn was able to provide you with a knowledgeable and enjoyable experience while purchasing your new Honda. I will be sure to share your kind words with Kaelyn as I know she'll greatly appreciate it. Thank you for choosing Herb Chambers Honda of Westborough for your purchase and we look forward to serving your automotive needs for many more years to come! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of West... read more
Professional, knowledgable, friendly, are all about a great customer-service experience... Tony and Chi-Chi are two of the best at Herb Chambers Honda of Westboro.
Business response:
I sincerely appreciate you taking the time to share your experience with Tony and Chi Chi here at Herb Chambers Honda of Westborough. We work very hard to provide our guests with the best customer experience, and it is always a delight to read that several of our team members are exceeding our guests' expectations. Thank you for your business and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough
Buying a car -- particularly a new car -- is a huge emotional and financial decision. In order to make the best choice, and feel good about it, you need more than just a knowledgeable sales person. You need someone who takes the time to get to know you... Do you have a long commute to work? (read comfort and fuel efficiency). Are you a mom? (read safety, and maybe 3rd row). Do you ski, golf, travel, etc.? (read roof rack and trunk space). Those of us who have experienced car buying more than a few times know the difference -... read more
Business response:
Thank you, Corinne, for taking the time to share your feedback. I sincerely appreciate you taking the time to share your experience with Tom here at Herb Chambers Honda of Westborough. We value our guests feedback and I know Tom will appreciate your encouraging words. On behalf of our entire team here in Westborough, we thank you for your business and look forward to serving your automotive needs for many more years to come! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough
My wife and I bought a used Honda Accord from Herb Chambers of Westboro with the assistance of Tom Kelley. We were both very pleased at that time, with Tom's helpful knowledge and patient demeanor throughout the buying process. Since then, we continue to be very satisfied with our purchase and continued interactions with Tom involving service or promotional offers. Tim White
Business response:
Thank you, Tim, so much for taking the time to share your story and for writing this great review of our dealership. At Herb Chambers Honda of Westborough we pride ourselves on our caring and honest customer service and Tom is truly a testament to that. We appreciate your business and look forward to serving your automotive needs for many more years to come! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough
Frequently asked questions about Honda Westborough
How is Honda Westborough rated?
Honda Westborough has a 4.7 star rating with 7,616 reviews.
When is Honda Westborough open?
Honda Westborough is closed now. It will open tomorrow at 8:30 a.m.