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Honda Westborough
- Car Dealers
- Westborough, MA
About this business
Location details
350 Turnpike Rd Rte. 9, Westborough, MA, 01581, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Tony pays close attention to everything I say as a client and makes sure that every request that i may have regarding services for my accord done right in a timely fashion. He provides excellent customer service and customers satisfaction. I strongly recommend his service at Herb Chambers Honda.
Business response:
Thank you, Alain, for taking the time to post such a kind review. Everyone here at Herb Chambers Honda of Westborough strives to go above and beyond for our guests, and I’m so glad Tony was able to make your service appointment as smooth and enjoyable as possible. Thank you once again for your business and your great recommendation. Happy driving and we look forward to the opportunity to serve your automotive needs for many more years to come! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough
I highly recommend Yury Menaker as a sales person. When shopping for a used Civic, he helped me pick the right vehicle and also worked hard to get me a great deal.
Business response:
Thank you for taking the time to share your experience with Yury. Everyone here at Herb Chambers Honda of Westborough is dedicated to your 100% satisfaction. Yury is truly a testament to that as he strives to make the car buying experience as enjoyable as possible for all of his guests. I will be certain to share your kind words with Yury as I know it will make his day! We greatly appreciate your recommendation and we look forward to serving all of your automotive needs for many more years to come. Sincerely, Tom Van Fechtma... read more
Tony is excellent to work with!! We have two Hondas and every time we bring our cars in to be serviced we make sure to ask for him. He is super knowledgeable and really helpful. We know we can always count on him to be honest and straightforward. Definitely the best vehicle customer service experience we've ever had!
Business response:
I sincerely appreciate you posting such great comments about your experience with Tony here at Herb Chambers of Westborough! We work very hard to provide our guests’ with the best customer service, and it is always a delight to read that one of our team members is exceeding our guests’ expectations. Thank you for your business and we look forward to serving your automotive needs for many more years to come! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough
This was my first time buying a car at Herb Chambers Honda of Westborough and it will not be the last. Yury Menaker made the entire experience so pleasant that I don't need to approach buying a car with dread. I have had unpleasant car buying experiences with other car dealerships but this experience at Herb Chambers was completely different. I would recommend Yury and Herb Chambers without reservation. His professional manner is evident by the smooth and efficient process that allowed me to obtain a car in no time. Thanks f... read more
Business response:
Thank you for taking the time to write this fantastic review and give our dealership such a wonderful 5-star rating. I’m so pleased to hear that your first experience with Yury went so well and that we provided you with such memorable service. Thank you again and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda in Westborough
We had a great experience at Herb Chamber Honda. Yury was our sales rep, he did a wonderful job in locating a vehicle that met our needs. Yury was very knowledgeable in the product. There was no pressure and a very relaxed environment. It was a pleasure working with Yury.
Business response:
Thank you, Mark, for taking the time to share this fantastic review! I'm thrilled to hear about your positive experience with Yury. We strives to provide our guests with the best customer service and Yury is truly a testament to that. Thank you for your great recommendation and we look forward to serving your automotive needs for many more years to come! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough
Sam hendricks was a great sales consultant. He went above and beyond. After I purchased the car he followed up every single day with me until everything was figured out. The whole time he had a great attitude and made the experience fun. Always easy to get a hold of! Adam and Chris were very helpful as well. Adam went over my deal with me in detail answering all of the concerns and questions I had. Ricardo had said he was pretty new to the job, but it seemed like he had been doing it for a long time. All of these guys were v... read more
Business response:
Thank you, Emry, for the 2 thumbs up! At Herb Chambers Honda of Westborough we believe that exceptional customer service is a critical component to the continued success of our dealership. It is great to know that this belief held true through your experience with Adam, Sam, Ricardo and Chris. I will be certain to share your very kind words. We value your business and look forward to serving your automotive needs for many more years to come! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough
From the first interaction with Rich Merlino on the phone, I liked his energy. He was very personable with a good sense of humor. He contacted me regarding trading in my vehicle for a newer model. I was not in the market to buy a new one yet, but decided to explore my options. My husband & I went in to meet with Rich to test drive a 2014 CRV & also to see if the payments with trade-in were going to work out to be in my ideal budget. Rich was knowledgeable, with a no-pressure approach (very refreshing). He answered all of our... read more
Business response:
Jen, I cannot begin to tell you how much we appreciate your feedback and support. At Herb Chambers Honda of Westborough we believe that exceptional customer service is a critical component to the continued success of our dealership. It is great to know that this belief held true through you and your husband's experience with Adam and Rich. We value your business and look forward to serving your automotive needs for many more years to come! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough
Sam Hendricks took up my case from the beginning. I was very pleased with his attentive and upbeat demeanor even though I was a tough customer. He very much tried to meet my expectations by offering to work with various options. After Herb Chambers Honda of Westboro I went to another Honda dealership in Natick and I could see the difference between that car salesman and Sam. Long story short - I ended up coming back to Sam and drove away with our first Odyssey! After taking the van home, my wife noticed a couple of scratches... read more
Business response:
Thank you for taking the time to post such a kind review. Everyone here at Herb Chambers Honda of Westborough strives to go above and beyond for our guests, and I’m so glad Sam was able to make purchasing your new Honda Odyssey as smooth and enjoyable as possible. I’ll be sure to share this feedback with Sam as I know he will appreciate the time you took to write it. Thank you once again for your business and your great recommendation. Happy driving and we look forward to the opportunity to serve your automotive needs for ma... read more
Rich was a pleasure to deal with. I had grown to dread the car-buying experience based on past experiences, but Rich's manner took the stress level way down. He was professional, knowledgeable, and respectful - never pushy or condescending. In the previous weeks, I had actually walked out of several dealerships, including Honda, located closer to my home, as I was appalled at the obnoxious manner with which I was dealt. I am a sales manager myself, and am well familiar with selling tactics. Rich treated me the way I mentor m... read more
Business response:
Nora, I cannot begin to tell you how much we appreciate your feedback and support. At Herb Chambers Honda of Westborough we believe that exceptional customer service is a critical component to the continued success of our dealership. It is great to know that this belief held true through your experience with Rich. We value your business and look forward to serving your automotive needs for many more years to come! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough
Frequently asked questions about Honda Westborough
How is Honda Westborough rated?
Honda Westborough has a 4.7 star rating with 7,616 reviews.
When is Honda Westborough open?
Honda Westborough is closed now. It will open tomorrow at 8:30 a.m.