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Honda Westborough

4.7
  • Car Dealers
  • Westborough, MA

About this business

AutomotiveCar Dealers

Location details

350 Turnpike Rd Rte. 9, Westborough, MA, 01581, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat8:30 a.m. to 6:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.77,616 reviews
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Mpkrone 
12 years ago

Best buying experience I ever had. Have recommended Yuri to many friends. He found us the right car at a lease rate that we were very pleased with. I have bought/leased many cars and this lease process was by far the easiest thanks to Yuri. 

Business response:

Thank you so much for taking the time to share your experience with Yury. Yury truly exemplifies professionalism and I’m so glad you’ve recognized his dedication to providing exceptional customer service. I'm delighted to know you had such an enjoyable visit, and will be certain to let Yury know he is doing a wonderful job. Thank you again for your business and for choosing Herb Chambers Honda of Westborough for your automotive needs! Best, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough 

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lempicki765 
12 years ago

i gave the rating i did because my salesperson Rich Merlino made the experience the most stress free car buying experience i have ever been involved in! its been quite a few years and hundreds of thousands of miles since i have had to buy a new vehicle and Rich Merlino made it easy and enjoyable! Herb Chambers Honda of Westboro is a class act and should be proud of the experience Rich Merlino afforded myself and my family! Respectfully Submitted, Keith A. Lempicki P.S. This is the first Honda we have owned and we love it! 

Business response:

Keith, This is exactly the kind of feedback we love to hear from our guests! Thank you for taking the time to post such a kind review. Everyone here at Herb Chambers Honda of Westborough strives to go above and beyond for our guests, and I’m so glad Rich was able to make purchasing your new Honda as smooth and enjoyable as possible. Thank you once again for your business and your great recommendation. Happy driving and we look forward to the opportunity to serve your automotive needs for many more years to come! Sincerely, T... read more

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bela_vd 
12 years ago

Friendly, funny, experienced, will to go extra mile. At the time we needed a car, he was there a offered unprecedented services. We liked the personal a professional approach. Thanks Yury Menaker Vojtech 

Business response:

Thank you for taking the time to share your experience with Tony here at Herb Chambers Honda of Westborough. I’m thrilled to hear you had such an enjoyable experience and that you found Tony to be so professional and helpful. We strive to provide our guests with the best customer experience and Tony is truly a testament to that. Thank you again for your business and we look forward to serving your automotive needs for many more years to come! Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough 

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Brianeritchie 
12 years ago

I bought 2 Honda's from Tom in 2012, service was great. I am very happy with both vehicles and the dealerships service after the sale. 

Business response:

Brian, Thank you so much for taking the time to share your experience with Tom. I’m thrilled to hear you had such an enjoyable visit. We strive to provide our guests with the best customer experience and I’m thrilled Tom was able to provide you with exactly that. I will be certain to let him know he is doing a wonderful job. Thank you again for your business and for choosing Herb Chambers Honda of Westborough for your automotive needs! Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough 

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nicklupo 
12 years ago

The overall experience was great, Rich went the extra mile to make the deal happen. I never felt pressure to buy. The dealership building is bright, clean, and friendly. 

Business response:

Thank you, Nick, for taking the time to share your encouraging words and kind recommendation of Rich. We believe that exceptional customer service is key and it is great to know that this belief held true through your experience with Rich. We appreciate your business and look forward to serving your automotive needs for many more years to come! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough 

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paul7084 
12 years ago

Rich Merlino was very comfortable to do business with. No sales pitches or gimmicks most other dealers use. He was honest and straight with me and I appreciate that kind of saleman. 

Business response:

Thank you, Paul, for taking the time to share your experience with Rich here at Herb Chambers Honda of Westborough. I’m so glad to hear that Rich was able to lead you through the process seamlessly and straight-forward. I want each guest to feel as satisfied with their experience as you do. I will be sure to share your kind words with Rich as I know it will make his day. Thank you for your business and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Tom Van Fechtmann General Ma... read more

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gskocay 
12 years ago

Great dealership. Service and sales. This is why I have my cars serviced at Herb Chambers Northboro. Rich Merlino my salesman does a great job. This is why I went to see him again to purchase my 2nd Honda. 

Business response:

Thank you so much for taking the time to share your feedback. I am delighted to know you have had such enjoyable experiences with our team and will be certain to let Rich, Michael and Chris know they are doing a great job. Thank you again for your business and for choosing Herb Chambers Honda of Westborough for your automotive needs! Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough 

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Pat1320 
12 years ago

We were in need of a new car to replace our 12 year old car. A relative had said how much he liked his Honda Fit. As we approached the Herb Chambers Honda of Westborough showroom, Tom Kelly came out to meet us. We told him we wanted to look at a 2013 Fit. He said there was one on the showroom floor. He showed it to us and let us look at it and try the various features. Tom didn't pressure us into looking at a more expensive car. We asked to take a test drive. After the test drive, we decided we wanted one. We wanted the one ... read more

Business response:

Pat, Thank you for taking the time to share your experience with Tom. At Herb Chambers Honda of Westborough, we are determined to deliver detail-oriented and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. I will be certain to share your kind words with Tom as I know it will make his day! We greatly appreciate your recommendation and we look forward to serving all of your automotive needs for many more years to come. Sincerely, Tom Van Fechtma... read more

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meirme 
12 years ago

This is our second time buying a used car from this dealership and working with Yury. He's been professional, helpful and very knowledgeable. On both occasions our experience with Yury was very positive. He took time to listen to what we were looking for, showed us vehicles that matched our needs and was able to give us an idea of differences between models. The prices are available online and with a very easy research you can find out what the dealership has to offer. Yury was also very helpful in getting the financing we w... read more

Business response:

Thank you for taking the time to share this fantastic review! It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am thrilled to hear about your positive experience with Yury and that you found the perfect Honda to meet your needs. Thank you for your business and we look forward to serving your automotive needs for many more years to come. Best, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough 

Frequently asked questions about Honda Westborough

How is Honda Westborough rated?

Honda Westborough has a 4.7 star rating with 7,616 reviews. 

When is Honda Westborough open?

Honda Westborough is closed now. It will open tomorrow at 8:30 a.m.