Honda Westborough

Arvind74 

on DealerRater

11 years ago

I met Tony Ngo for the first time(Oct-2013) at Herbs Chambers Honda of Westborough. He was very friendly & honest in letting me know that I don't require oil-change at this time as my oil-life was 60% and I should come back when it reaches 15% for my 2012 Honda CR-V. My other dearler where I bought my car informed me that I should regularly chnage my oil at every 5K, which I feel is a rip off for new cars. Also, he gave me a friendly tour of his dealership which made me feel more comfortable in working with him and to revisi... read more

jeancbrown 

on DealerRater

11 years ago

Since I purchased my first Honda in 2009 at Herb Chambers in Westborough, I have received very good service. My recent visit for an oil change was my best experience even with a three-hour wait. I did not mind the wait a bit. I had a cup of coffee, ice cream, and a good book. This dealership is very fortunate to have Tony Ngo on its team. He was very attentive to my long wait and kept me posted as to the progress of the mechanics. Please treat him well. All of your employees are great but there is something about Tony that s... read more

dimary 

on DealerRater

11 years ago

Tony was very friendly and paid extra attention to get us the service we needed. He went out of his way to let me know when the part I ordered was in and to confirm my appointment via text, which was my preferred communication method. He also remembered me when I came back, which shows he pays attention to his customers and really cares. I would recommend this Honda service center because of the great customer service experience with Tony! 

tyu101 

on DealerRater

11 years ago

I have met Tony Ngo many times over the years at this dealership and he is the most helpful and reliable service representative I have ever encountered. He is very knowledgeable, extremely kind and patient with customer, very considerate at all times. Having car serviced could some times be a stressful process. Tony is absolutely the best person you could ask for to help you in this process. He is the main reason I keep going back to Honda of Westborough for all my car services. Thank you Tony! 

drewski61584 

on DealerRater

11 years ago

Tony is always very helpful when I come in for service. I never have to worry about being "forgotten about" while there, even if it is for a couple hours. Tony always checks to see how much more time is needed on my service and gets back to me. 

christinly 

on DealerRater

11 years ago

Tony has always been a great help everytime I go to the Herb Chambers. Always friendly, with a great sense of humor. He's always gotten the job done as quick as possible, and I definitely recommend him for service. I always leave satisfied. 

cenjames 

on DealerRater

11 years ago

I have been going to this dealership for service since 2009 when I got my Honda CR-V. The staff are friendly, helpful and responsive. I like the pleasant experience. I would recommend this place to my colleagues and friends. 

sunnysun 

on DealerRater

11 years ago

Tom Kelley was the one who helped me make my purchase. He was very helpful and direct. He did not try to pressure me into a sale. I purchased my car there and would go back again. 

Alain7 

on DealerRater

11 years ago

Tony pays close attention to everything I say as a client and makes sure that every request that i may have regarding services for my accord done right in a timely fashion. He provides excellent customer service and customers satisfaction. I strongly recommend his service at Herb Chambers Honda.