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Mercedes-Benz of Boston
- Car Dealers
- Somerville, MA
About this business
Location details
259 McGrath Hwy, Somerville, MA, 02143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Always a great service experience. The car is done within the timeframe stipulated and alternate transportation options are plentiful. Pricing is very high but competitive with what other dealers charge.
Business response:
Thanks for the review! We're happy to hear you're satisfied with our team's care! We look forward to providing great service to you next time, and we encourage you to check out our specials ahead of your visit! Take care! - Mercedes-Benz of Boston
I had an excellent experience as a first time customer the entire experience from front to back was top notch easy in easy out and even did an extra add on on a last min request yup wo t get a complaint out of me
Business response:
It's so great to hear we've made your first experience at Mercedes-Benz of Boston worthy of five stars! Thanks for taking the time to leave us your review and for coming to see us!
Great service. Efficient. Courteous. Excellent and timely communication. Dealership is clean and very Covid safe. My go to dealership that never fails to impress. Highly recommend.
Business response:
Thank you for choosing Mercedes-Benz of Boston, we appreciate your positive feedback!
I would recommend this dealership to anyone. Everybody was very helpful and answered every question without hesitation. Great staff !! I especially liked Chad the sales manager very down to earth.
Business response:
Thank you for the fantastic review! We appreciate your kind words about Chad and the rest of the team here at Mercedes-Benz of Boston and hope to see you again in the future. Take care!
Herb Chambers Mercedes Benz of Boston is outstanding. Customer service is AAA. Personnel could not be friendlier. And I mean ALL personnel! Easy to make appointments. My car is washed every time—- gratis!
Business response:
Giving you a five-star service experience and a shiny clean car after is what we love most about our job! Thank you so much for the glowing review and rating! It's so important to us that you love your experience, and we are pleased to hear that's the case! We look forward to seeing you next time! - Mercedes-Benz of Boston
A shoutout to Jimmy Maniatis for his flexible and down-to-earth approach. He was able to approach repairs with the level of transparency all service centers should adopt.
Business response:
Thanks for the awesome review, Andrew! We're pleased to hear that Jimmy was able to provide such a positive experience during your service visit and earned five stars! We appreciate your business and look forward to your next appointment! - Mercedes-Benz of Boston
Albert never ceases to amaze me with his professional approach and ability to focus on your customer needs. His attention to details and transparent approach is very well appreciated
Business response:
This is such a wonderful review to see! Thanks so much for continuing to choose Albert and our team for your automotive needs! We're grateful to you for being our customer and part of the Mercedes-Benz of Boston family!
Although the service at this dealership is expensive, everyone I deal with is unfailingly polite helpful and friendly. It’s actually a pleasure to go in, despite the cost!
Business response:
We're glad to hear you appreciate our service! Thank you for being a Mercedes-Benz of Boston customer.
Patrick is extra ordinary helpful. Known him for 3 years around. Services is perfect. Very friendly and keep informed me the process of the service.
Business response:
We are so glad that Patrick and the Mercedes-Benz of Boston team could help serve you for the past 3 years! Thanks for this review.
Frequently asked questions about Mercedes-Benz of Boston
How is Mercedes-Benz of Boston rated?
Mercedes-Benz of Boston has a 4.8 star rating with 9,411 reviews.
When is Mercedes-Benz of Boston open?
Mercedes-Benz of Boston is open now. It will close at 8:00 p.m.