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259 McGrath Hwy, Somerville, MA, 02143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I have purchased at least 15 cars in my lifetime and I have purchased at least 15 cars in my lifetime and I’ve never been treated better than Mercedes Benz of Somerville. I can’t say enough about my experience. It was simple, pleasurable and highly professional
Business response:
We are so proud to hear that Mercedes-Benz of Boston has impressed you! Thank you for this very kind review.
John was great, very helpful! love my new Vehicle. I would strongly recommend Mercedes of Boston to anyone looking for a new or used Mercedes.
Business response:
We are so glad to hear that John and the Mercedes-Benz of Boston team could provide good service! Thanks for the great review.
Fantastic experience. Sales associate Jhonathan Linares was really easy to work with and made the process enjoyable. Will be back for another vehicle for sure.
Business response:
biagiottijeremy - Thank you for taking time to write this review. We're so happy to read that your car buying experience with Jhonathan was such a positive one! We realize that customer service is of the utmost importance in our business, so it's rewarding to hear comments like yours. Thank you for the kind words and we look forward to serving your automotive needs again! - Mercedes-Benz of Boston team
It was a wonderful experience and Max was very helpful and patience. I can absolutely recommend Mercedes Boston/Max to anyone and I am looking forward to working together with Mercedes Boston and Max again soon.
Business response:
Saskia - Thank you so much for the wonderful review. Max is a valued team member and your feedback is a testament to his commitment to providing exceptional customer service. Thank you again for your business and we hope to serve your automotive needs for many more years to come! - Mercedes-Benz of Boston team
Eric was the best! Wouldn’t want to work with anyone else. He was very kind, not pushy at all, and most of all extremely transparent. He made the journey a pleasure and I would 100% just go back to Eric to get a car and not even think about trying to cross shop other dealerships.
Business response:
chaddyuan - What an outstanding review to read! It is great to know that Eric provided you with a first class and welcoming shopping experience. Our primary concern is delivering flawless customer service and we're happy to know that Eric provided you with exactly that. Thank you for your kind words and we look forward to serving your automotive needs for many more years to come! - Mercedes-Benz of Boston team
I can’t say enough about Ash! His attention to detail and his professionalism is outstanding. He truly goes above and beyond! His extensive knowledge and his dedication to his clients is admirable. If you are looking to lease or buy, do yourself a huge favor and contact Ash @ “Mercedes-Benz of Boston”. He’s the man to help you navigate the waters! Outstanding service! Thank you so much Ash!
Business response:
Kathy M. - Thank you for taking the time to write this review! We're so pleased to know that Ash made your Mercedes-Benz buying experience a stellar one, and we'll be sure to pass along the kind words. Thank you for your business and we look forward to doing business with you again! - Mercedes-Benz of Boston team
The general manager is an extremely arrogant, rude and condescending person and I would NOT recommend him. He is very disrespectful on the phone. I will never buy a car from herb chambers or advise anyone to do so as long as he is the general manager. I understand that this may not change anything but I felt like I should warn anyone who is reading these reviews. He is the worst manager I’ve ever dealt with.
Eric gave me a tour of of the beautiful Mercedes-Benz of Boston facility. He answered all my questions without hesitation and was very helpful. His knowledge about all Mercedes vehicles, AMG’s specifically, was quite impressive and reassuring. I highly recommend working with Eric!
Business response:
Dennis - Thank you for taking the time to write this fantastic review and give our dealership such a wonderful 5-star rating! We work very hard to ensure that each of our guests is 100% satisfied with the Mercedes-Benz of Boston experience. We're so pleased to hear that Eric proudly represented this dealership and provided you with such great service. Thank you again and we look forward to serving your automotive needs for many more years to come! - Mercedes-Benz of Boston team
If you are looking for a salesman that actually knows about cars and will treat you with respect than Erik is your guy. Thank you so much for taking care of me and my family. Extremely honest, respectful, and easy to work with.
Business response:
Softwarecoder3212 - Thank you for sharing your review and congratulations on your purchase! We're so pleased to learn that Eric made your visit so enjoyable. He is such an asset to our team and will be grateful for your recommendation. Thank you again and we look forward to the opportunity to serve your automotive needs again in the future! - Mercedes-Benz of Boston team
Mercedes-Benz of Boston has a 4.8 star rating with 9,411 reviews.
Mercedes-Benz of Boston is open now. It will close at 8:00 p.m.