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Mercedes-Benz of Boston
- Car Dealers
- Somerville, MA
About this business
Location details
259 McGrath Hwy, Somerville, MA, 02143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The entire team of Mercedes Benz of Boston is exceptional. This is my second time purchasing a car from them, I knew exactly what I wanted. I traded my C300 for a C350. The transaction was seamless from start to finish. Keith Robinson and I finalized the deal on the phone the night before. I picked up the car the following day on my lunch hour. He was extremely knowledgeable about the car and quickly identified all the key differences between the models. The entire buying process was quick and satisfying. Keith and the staff... read more
Maged Armanious provided me with exceptional service where he was able to answer all questions on my new CLA. From ordering to picking up, it was completed in a well-organized effective manner. He consistently provides me with updates regarding my vehicle and ensures that everything will be perfect just that way I experienced when I pick up my CLA on that very day. I was shock to see how my car was presented in a way that I have never seen before! Thank you for the professionalism and great service- I look forward to buying ... read more
Business response:
Thank you so much for this review! I’m so glad to know that you had such a pleasant and professional experience with Maged, and that everything came with such ease. All of us here at Mercedes-Benz of Boston try our best to ensure our guests leave feeling satisfied with their purchase and truly enjoy their experience. Thank you once again for your business and your great recommendation. Happy driving and we look forward to the opportunity to serve your automotive needs for many more years to come! Sincerely, Jeff Davis Genera... read more
I recently purchased a Certified Pre-Owned Mercedes C300 from Gina Julian and Herb Chambers of Boston. Gina was great to work with -- very knowledgeable about the vehicle and made the buying process very efficient for me. I believe that she really wants her customers to have a wonderful experience driving the car and not just make the sale. I am rating the overall experience as a 4 not a 5 because it's always painful/expensive to buy a car. But Gina herself is a 5. Many thanks, Karen
Business response:
Thank you, Karen, for taking the time to provide feedback regarding your experience with Gina. We work very hard to ensure that each guest is 100% satisfied with the Mercedes-Benz of Boston experience. I’m so pleased to hear that Gina proudly represented our dealership and provided you with such great service. I hope in the future we can make this process even better for you and earn a perfect 5-star review. Thank you again and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Je... read more
When I first decided to buy a car, I went to several dealerships and have worked with an employee from each dealership. I could not compare any of them to Georgina. She is very professional and friendly at the same time. Before buying a car, I test drove two different Mercedes Benzes and both times, she made sure I understood every single spec I should know. It is obvious that she knows all about them and that she has experience. Anytime I needed to ask about something (and i asked a lot), she was responsive and immediate. U... read more
Business response:
Thank you, Faisal, for taking the time to provide such great feedback. I’m so pleased that Georgina was able to answer all of your Mercedes-Benz questions and assist you with your Range Rover purchase. Here at Mercedes-Benz of Boston, our primary concern is delivering flawless customer service. I’m happy to hear that you felt confident about your purchase and your decision to choose The Herb Chambers Company as your dealer. Thank you again for your recommendation as I know Georgina will appreciate the time you took to write ... read more
Georgina helped my buy my first Mercedes. She Georgina helped my buy my first Mercedes. She didn't mind my questions and was thoughtful with my requests and availability time. She was professional, friendly and knowledgeable with all the packages and options available. It was very important to her that I would be happy with the car. She took her time to explain all of the different components inside the car and followed up on every detail - I am very happy with my car and my experience. I will definitely recommend Georgina. ... read more
Business response:
Thank you, Amir, for taking the time to share your experience with Georgina. Georgina truly exemplifies professionalism and I’m so glad you’ve recognized her dedication to providing exceptional customer service. I'm delighted to know you had such an enjoyable visit and will be certain to let Georgina know she is doing a wonderful job. Thank you again for your business and for choosing Mercedes-Benz of Boston for your automotive needs! Best, Jeff Davis General Manager Mercedes-Bens of Boston
Jeff made my entire experience painless. It's rare to find someone who can lead you through the process seamlessly. I will definitely buy my next car from Jeff.
Business response:
Thank you for taking the time to share your experience with Jeff here at Mercedes-Benz of Boston. I’m so glad to hear that Jeff was able to lead you through the process seamlessly. I want each guest to feel as satisfied with their experience as you do. I will be sure to share your kind words with Jeff as I know it will make his day. Thank you for your business and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston
I am a international student who just bought a new car here. Chip has helped me since first visiting. Even though I could not communicate well, He tried to understand me. Moreover,He has responded me every e-mails even non business hour! Besides, he taught me a lot about Boston and which car and option are suitable for This city. Thanks to him, I really felt comfortable to buy a new car. After visiting Chip, I did not have thought that I should change a dealer. This is a right place! Do not hesitate to ask Chip for help!
Business response:
Thank you, Tanjay, for taking the time to share your feedback. I sincerely appreciate you taking the time to share your experience with Chip here at Mercedes-Benz of Boston. We value our guests feedback and I know Chip will appreciate your encouraging words. On behalf of our entire team here in Boston, we thank you for your business and look forward to serving your automotive needs for many more years to come! Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston
I just purchased my first car at Mercedes-Benz of Boston. I was nervous, as this is my first car and I wanted to di it right. Jeffery Tucker eased my fears and helped me buy a car that I love. He was very friendly, attentive and answered all my questions to make me comfortable. He really knows his stuff! I will give my recommendation for Jeff and also the dealership. Thanks a lot Jeff!
Business response:
Thank you so much for taking the time to share your experience with Jeff. Jeff truly exemplifies professionalism and I’m so glad you’ve recognized his dedication to providing exceptional customer service. I'm delighted to know you had such an enjoyable visit, and will be certain to let Jeff know he is doing a wonderful job. Thank you again for your business and for choosing Mercedes-Benz of Boston for your automotive needs. Best, Jeff Davis General Manager Mercedes-Benz of Boston
I recently purchased a new 2014 ML350 from Gina Julian. The whole experience could not have gone any smoother. Gina was extremely knowledgeable about not only the ML that I purchased, but the whole line of MB vehicles. Gina took the time to respond to my emails and answer some misc. questions that I had prior to purchasing the vehicle. She went out of her way to make sure that I was completely comfortable with the buying experience, and kept me up to date as to when the vehicle would be ready for me after the purchase was co... read more
Business response:
Thank you, Kevin, for taking the time to recognize Gina. I'm thrilled to hear you found Gina to be friendly, professional and knowledgeable. Our team strives to provide our guests with a great experience from the moment they walk in our dealership. I know Gina will appreciate the time you took to share your feedback. Thank you again and we look forward to serving your automotive needs in the future! Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston
Frequently asked questions about Mercedes-Benz of Boston
How is Mercedes-Benz of Boston rated?
Mercedes-Benz of Boston has a 4.8 star rating with 9,185 reviews.
When is Mercedes-Benz of Boston open?
Mercedes-Benz of Boston is closed now. It will open at 9:00 a.m.