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Mercedes-Benz of Boston

4.8
  • Car Dealers
  • Somerville, MA

About this business

AutomotiveCar DealersUsed Car Dealers

Location details

259 McGrath Hwy, Somerville, MA, 02143, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.89,185 reviews
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csaropoulos's profile image
csaropoulos 
12 years ago

Georgina provided an excellent customer experience for me during my car search. She was thoughtful in her advice and provided helpful suggestions based on my needs. Her follow through was essential in my selecting to work with the Herb Chambers family. I would recommend Georgina to anyone looking to begin/close a car search. 

Business response:

Thank you for taking the time to recognize Georgina. I’m thrilled to hear you found her professional and knowledgeable. Our staff strives to provide our guests with a great experience from the moment they walk in our dealership. I know Georgina will appreciate the time you took to share your experience. Thank you for your business and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston 

Jdacostino's profile image
Jdacostino 
12 years ago

Friendly and professional service. Always in a timely fashion. Very helpful to explain the program and car features. I would defiantly refer them and I will continue to go there myself 

Business response:

Thank you for taking the time to share this fantastic review! It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am thrilled to hear about your positive experience with Gina and that you found the perfect Mercedes-Benz to meet your needs. Thank you for your business and we look forward to serving your automotive needs for many more years to come. Best, Jeff Davis General Manager Mercedes-Benz of Boston 

ts212444's profile image
ts212444 
12 years ago

It was an absolute pleasure working with Georgina Stavropoulos! She is extremely professional, courteous, and knowledgable about the product. Her approach to car sales made the entire experience enjoyable and painless. I will most certainly work with Georgina and Mercedes-Benz of Boston again. 

Business response:

I sincerely appreciate you posting such kind words regarding your experience with Georgina here at Mercedes-Benz of Boston. We strive to provide our guests with a professional and enjoyable experience, and it is always a delight to read that one of our team members is exceeding our customers' expectations. I will be certain to share your encouraging words with Georgina as I know she'll appreciate the kind sentiment. Thank you and we look forward to serving all of your automotive needs in the future! Sincerely, Jeff Davis Gen... read more

Danpura's profile image
Danpura 
12 years ago

I was impressed by the team at this dealership. Georgina was my main contact and she was very professional and extremely good in followup. My overall experience was very positive and was the main reason why I ended up with a MB. 

jeanneburlingame's profile image
jeanneburlingame 
12 years ago

I was impressed with Georgina from start to finish as she guided me through the process of leasing for the first time. She is knowledgeable, thoughtful, thorough and professional. Though this was not my first Mercedes purchase, one always dreads the sales experience..... however, Georgina helped me sail through with warm, friendly efficiency. She didn't mind my questions, took my concerns seriously and followed up on every detail - I am very happy with my car and my experience and will definitely recommend Georgina to my fri... read more

Business response:

Thank you, Jeanne, for taking the time to write this fantastic review and give Georgina such a wonderful 5-star rating! We work very hard to ensure that each of our guests is 100% satisfied with the Mercedes-Benz of Boston experience. I’m so pleased to hear that Georgina proudly represented this dealership and provided you with such great service. Thank you again and we look forward to serving all of your automotive needs for many more years to come. Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston 

jfabio's profile image
jfabio 
12 years ago

To All Concerned, It was a long hot day and I had To All Concerned, It was a long hot day and I had already visited several dealerships in the Herb Chambers group in the pursuit of choosing a new car for my use. Upon entering the showroom Mr. Castro greeted me immediately, he was professional and engaging. After looking to my comfort, he conducted a discussion in which he sincerely listened to what I wanted for a driving experience. He was very knowledgeable about the Mercedes Benz model lineup, and in the course of explaini... read more

Business response:

Thank you, Joseph, for posting such an awesome positive review. I appreciate you taking the time to share your experience with Paolo and AJ here at Mercedes-Benz of Boston. A terrific guest experience is what we aim for each and every time and Paolo is truly a testament to that. I'll be sure to pass on your kind sentiments. We value your business and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston 

VenettaPhillips's profile image
VenettaPhillips 
12 years ago

I had a very pleasant experience with the sales dealer Paolo on my last visit to the dealership. He was very helpful and considerate in heloping me make my final decision. 

Business response:

Thank you, Venetta, for taking the time to share this fantastic review! It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am thrilled to hear about your positive experience with Paulo and that you found the perfect Mercedes-Benz to meet your needs. We value your business and look forward to serving your automotive needs for many more years to come! Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston 

pattijane's profile image
pattijane 
12 years ago

We had driven an SL550 in Switzerland this spring and fell in love with it, especially the massaging, dynamic seats, and superbly comfortable ride. So we went to Herb Chambers, the closet Mercedes dealership (we live in Boston, Back Bay) and Jeff Tucker showed us cars. We drove several S class cars before we found the S550 which was (is) an extraordinary car that we purchased. Jeff was a pleasure - easy-going, relaxed, endlessly patient and accommodating. Also extremely knowledgeable and generous with his time. Unlike any ca... read more

Business response:

Patti, What an outstanding review to read! It is great to know that Jeff was able to provide you with a hassle-free and welcoming shopping experience. Here at Mercedes-Benz of Boston, our primary concern is delivering flawless customer service. I’m happy to hear that you felt confident about your purchase and your decision to choose us as your dealer. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Best, Jeff Davis General Manager Mercedes-Benz of Boston 

davidortiz1021's profile image
davidortiz1021 
12 years ago

Georgina is a wonderful person and was great to work with in finding the car that I purchased and that I love. She is an extremely hard worker and will not stop until you are completely satisfied. She did everything on a schedule that was convenient for me. I have already sent people to her to find the best car for them. 

Frequently asked questions about Mercedes-Benz of Boston

How is Mercedes-Benz of Boston rated?

Mercedes-Benz of Boston has a 4.8 star rating with 9,185 reviews. 

When is Mercedes-Benz of Boston open?

Mercedes-Benz of Boston is closed now. It will open at 9:00 a.m.