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Mercedes-Benz of Boston
- Car Dealers
- Somerville, MA
About this business
Location details
259 McGrath Hwy, Somerville, MA, 02143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I leased a 2013 C300 5 months ago and I wanted to share with you how well I was treated by Maged. His knowledge and presentation of the product was very impressive and is the whole reason I leased a Mercedes, not the Audi A4 which I was also considering. I am already passing his name around to friends and family. Chadi, the sales manager, was very friendly and very honest as well. Keep these two for as long as you can.
Business response:
Congratulations on new 2013 Mercedes-Benz C300! I'm thrilled to hear how happy you've been with your experience at Mercedes-Benz of Boston. A terrific guest experience is what we aim for each and every time and Maged and Chadi are truly a testament to that. I'll be sure to pass on your kind sentiments. Thank you for purchasing your truly awesome Mercedes-Benz C300 from us. And, thank you for being a very valued clients! Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston
My husband and I were looking to upgrade our vehicle to accommodate our expanding family. Jeff was extremely helpful and patient with us (and our very active 16 month old) during the whole process. The car that got us to the dealership had been sold earlier in the day. We looked at about 10-12 GLs and MLs that were in stock. We dominated his time for the better part of 3 hours and he was great. We ended up purchasing a car that was right in from a lease turn-in. This added to the time between the purchase and delivery, as th... read more
We recently leased a GL450 with Gina. It was our first Mercedes and Gina was terrific. She was extremely pleasant and informative, and made the car buying experience painless and, indeed, enjoyable. Gina answered all our questions patiently and was always prompt to respond to emails and voicemails. We would happily go to Gina again next time we need a new car.
Business response:
Congratulations on your new Mercedes-Benz GL450! I sincerely appreciate you taking the time to share your experience at Mercedes-Benz of Boston. I’m so honored by your kind recommendation. We strive to provide our valued guests with the best customer experience and I know Gina will appreciate your recognition of her hard work. Thank you for your patronage and we look forward to serving all of your automotive needs in the future. Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston
Best experience ever, very professional, extremely knowledgelabe, great service. The car was spotless, very clean as promised. Sales consultant was very helpfull and be knew all about the car and took his time to explain hoe safely operate my new car.
Business response:
I'm thrilled to hear how happy you are with your experiences at Mercedes-Benz of Boston. A terrific guest experience is what we aim for each and every time and Alex is truly a testament to that. I'll be sure to pass on your encouraging words. Thank you for your patronage and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston
We have given this dealership a perfect rating because of the exceptional customer service we have received. This is our second experience buying a new Mercedes from this dealer. Both times we have had the same sales person, Thomas Parker. I can't say enough about Thomas, he goes above and beyond! We appreciated him so much the first time, we drove down again from Southern NH to purchase from him again. There are many other dealers closer for us, however, we feel none can provide the buying experience in such a manner. We hi... read more
Business response:
Dick, I sincerely appreciate you taking the time to share your experience at Mercedes-Benz of Boston. I’m honored by your kind words and your recommendation means so much. Everyone here strives to provide a great customer experience and Thomas is truly a testament to that goal. I will be certain to share your kind words with him. Thank you for your continued patronage and we look forward to serving all of your automotive needs for many more years to come. Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston
Gina was wonderful, she explained everything and I felt very comfortable talking with her. I will refer her to all my friends and family. I highly recommend her, she was very patient, and extremely pleasant and professional to work with .
Business response:
Thank you for sharing your experience at Mercedes-Benz of Boston. I’m so glad we were able to provide you with a vehicle that met all of your needs. We aim to provide each guest with the best customer experience and Gina is truly a testament to that. I will be certain to share your encouraging words with her. Thank you for your patronage and we look forward to serving all of your automotive needs for many more years to come. Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston
Mercedes- Benz of Boston was great & Gina Julian was friendly, informative & attentive. I would definitely recommend friends & family to work with her in the future for the purchase of a new vehicle.
Business response:
Thank you for taking the time to share your experience at Mercedes-Benz of Boston. By focusing on integrity, honesty, and the customer's needs, we strive for customer satisfaction that is second to none. I will be certain to share your encouraging words with Gina. I know it will make her day!. Thank you for your patronage and we look forward to serving all of your automotive needs for many more years to come. Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston
We can not begin to thank Georgina enough for helping us with our new car. She was knowledgable, professional, and right on top of every detail. You can sense her dedication and devotion in her work. Nothing was too much for her. She throws her whole self in what she does and truly helped us decide what was really best for us. We thank her and what an asset she is for your company. Hon. Benjamin & Georgia Gilman
Business response:
Georgia & Benjamin, I sincerely appreciate you taking the time to share your experience at Mercedes-Benz of Boston. We strive to achieve excellence in all aspects of our dealership and I am so pleased to know that you've noticed our teams dedication to providing first class customer service. I will be certain to share your encouraging words with Georgina. I know she will appreciate your kind words. Thank you for your patronage and we look forward to serving all of your automotive needs for many more years to come. Sincerely,... read more
Georgina was so patient in working with me to find the exact car I was looking for. She was never pushy and always ready to answer any questions I had. If she didn't know the answer she was honest and would say so as she would next ask her direct supervisor. This to me was a sign of an honest caring person. Even after purchasing my new car and to this day, Georgina always calls me back with to answer any questions I have. She has a passion for her job and working with people and its evident when you deal with her.
Business response:
I'm thrilled to hear that you enjoyed your time with us and that we were able to provide you with a vehicle that meets all of your needs. At Mercedes-Benz of Boston we strive to provide each guest with the best customer experience and I'm glad Georgina was able to do just that. I will be certain to share your kind words with her. Thank you for your patronage and we look forward to serving all of your automotive needs for many more years to come. Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston
Frequently asked questions about Mercedes-Benz of Boston
How is Mercedes-Benz of Boston rated?
Mercedes-Benz of Boston has a 4.8 star rating with 9,185 reviews.
When is Mercedes-Benz of Boston open?
Mercedes-Benz of Boston is closed now. It will open at 9:00 a.m.