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Mercedes-Benz of Boston
- Car Dealers
- Somerville, MA
About this business
Location details
259 McGrath Hwy, Somerville, MA, 02143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I have had my Smart Car serviced at Mercedes-Benz of Boston for 16 years. All service visits have been proficient and courteous. As the car gets older, some of the repairs become more extensive. The most recent repairs required new wheel bearings and replacing an axle, but the car now drives like practically new.
Business response:
Hugh, thank you for trusting Mercedes-Benz of Boston with your Smart Car's service needs over the years! We're delighted to hear that our team has consistently provided proficient and courteous care. We appreciate your loyalty and look forward to continuing to serve you in the future!
Great service and always with a smile. ALL Employees, kind, and courteous! A pleasure to deal with…
Business response:
We're delighted to hear that you had such a positive experience with our team at Mercedes-Benz of Boston! Thank you for the kind words, and we look forward to serving you again in the future.
My experience with Herb Chamber dealers has been consistently satisfying from Audi to Mercedes. Buying my AMG from Robert here was smooth. However, I always emphasize that post-purchase, your relationship with the service department becomes crucial. At Boston Mercedes, Service Manager Albert Berisha sets a high standard for service, communication, and professionalism. His passion for his work and pride in representing the brand and himself are evident. I'm impressed and would recommend him to any family or friends buying.
Business response:
Ennio, we're delighted to hear about your positive experiences with Robert and Albert at Mercedes-Benz of Boston. It's great to know our team continues to meet your expectations. Thank you for recommending us!
Buen servicio me busco la mejor calidad conforme con lo k compre muchas gracias Por todo
Business response:
Vladimir, ¡Estamos felices de que nuestro equipo haya brindado un servicio al cliente incomparable durante su visita! ¡Gracias! - Mercedes-Benz of Boston
The service team was accommodating and very helpful in diagnosing the problem to my car. The car was ready late and they also let me keep my loaner car for an extra day.
Business response:
We're glad to hear that our service team at Mercedes-Benz of Boston was able to assist you effectively and accommodate your needs. Thank you for sharing your experience, and we appreciate your understanding regarding the timing!
This dealership has good cars and the people that work there are very nice people. I like the experience with them and I can’t wait to drive my Mercedes
Business response:
Thank you for sharing your experience with us at Mercedes-Benz of Boston! We're delighted to hear that our team made a positive impression and we hope you enjoy every moment behind the wheel of your new vehicle!
Helpful on the phone and in person. Good information on our repair. We will be back!
Business response:
We're so glad our Mercedes-Benz of Boston team could provide such helpful assistance! Thanks so much for the review. We look forward to serving you again in the future!
The service at Mercedes Boston is always great. Their staff is professional and patient. They establish an easy communication system with their customers and are trustworthy.
Business response:
Thank you for sharing your positive experience with us at Mercedes-Benz of Boston! We're delighted to know our team always provides professional and patient service. We appreciate your trust in us and look forward to serving you again next time!
Phenomenal service and phenomenal space. Takes me 2 hours each way to get to dealership with other Mercedes dealership much closer, but the drive is worth it. Best dealership I have ever went to and I have been to several different ones with other family members. This dealership is award winning if there was such a thing as awards for dealerships.
Business response:
Jackie, thank you for making the journey to Mercedes-Benz of Boston! We're delighted to hear that our service and facilities continue to make it worth the two-hour trip. Your kind words mean a lot, and we're honored to be considered the best dealership you've visited. Safe travels on those long drives!
Frequently asked questions about Mercedes-Benz of Boston
How is Mercedes-Benz of Boston rated?
Mercedes-Benz of Boston has a 4.8 star rating with 9,408 reviews.
When is Mercedes-Benz of Boston open?
Mercedes-Benz of Boston is closed now. It will open at 9:00 a.m.