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Mercedes-Benz of Boston
- Car Dealers
- Somerville, MA
About this business
Location details
259 McGrath Hwy, Somerville, MA, 02143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
We had a great experience with the service department as always. We can’t say enough about Albert. Five stars every time!
Business response:
Thank you for trusting the Mercedes-Benz of Boston team with the care of your vehicle! We're delighted to hear that Albert consistently provides five-star service. We appreciate your support and look forward to serving you again next time!
Richie was amazing to us today! He helped me find the right car for me, super happy with my car purchase! Would definitely recommend this dealership!!
Business response:
Ibtissambouba, we're delighted to hear that Richie provided you with an amazing experience at Mercedes-Benz of Boston! Enjoy your new car and thank you for recommending us!
Mercedes Benz of Boston has been my preferred dealership for over 2 decades. Their service department is second to none. I’ve never had a bad experience there and employees like Jimmy facilitate all stages of the process and make it a seamless, enjoyable interaction!
Business response:
Thank you for trusting Mercedes-Benz of Boston with your loyal business! We're delighted to hear that Jimmy and the rest of the team continue to provide exceptional service. We appreciate your support and look forward to seeing you next time!
Schneider is great and is great with communication when my car is being serviced and keeping me updated with any news
Business response:
We're delighted to hear that Schneider provided excellent communication during your service experience at Mercedes-Benz of Boston. Thank you for sharing this feedback!
I've purchased my vehicle here and always have all services done at this dealership ever since. 5+ years and I don't recall there was any disappointments. We have an assigned service technician and Schneider has been excellent. Friendly, effective, professional, are his top qualities. Great job! Thank you!
Business response:
N. Pham, thank you for your loyalty and trust in Mercedes-Benz of Boston over the years! We're delighted to hear that Schneider has consistently provided excellent service. We appreciate your kind words and look forward to continuing to serve you!
The service was excellent good customer service the service rep was very knowledgeable and courteous
Business response:
Hi Lucy, we're glad to hear that the service was excellent and that our service rep was knowledgeable and courteous at Mercedes-Benz of Boston. We look forward to serving you again! Safe travels!
I come here for service. It's not cheap (it's a Mercedes dealership), but they've always done excellent work without pressuring me to do anything extra. The staff is helpful, and they do have a comfortable and well stocked waiting area.
Business response:
Neils123, we're glad to hear that you appreciate the service and amenities at Mercedes-Benz of Boston. Thank you for trusting us with your vehicle!
Gerald and Zac are very helpful and work hard for helping us to get the car we want and we are very happy with their service
Business response:
We're delighted to hear that Gerald and Zac provided you with excellent service at Mercedes-Benz of Boston. Thank you for sharing your positive experience, and enjoy your new car!
The Service Dept and especially Patrick are excellent at HC Merc in Somerville. They repair vehicles with honesty and integrity providing detailed reports of deficiencies or upcoming service needs based on typical driving wear. They get work done quickly and provide new, top-quality loaner vehicles you may prefer to keep!
Business response:
We're delighted to hear that Patrick and the Service Department at Mercedes-Benz of Boston provided you with honest, efficient service. It's great to know you appreciated the detailed reports and quality loaner vehicles. Thank you for sharing your experience!
Frequently asked questions about Mercedes-Benz of Boston
How is Mercedes-Benz of Boston rated?
Mercedes-Benz of Boston has a 4.8 star rating with 9,408 reviews.
When is Mercedes-Benz of Boston open?
Mercedes-Benz of Boston is closed now. It will open at 9:00 a.m.