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259 McGrath Hwy, Somerville, MA, 02143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Dealt with Chip and he was fantastic. He made the experience easy and without pressure.
Business response:
Hi John, We're so glad Chip made this a great visit for you! We hope you're loving your vehicle and look forward to assisting you again in the future! Thank you! - Mercedes-Benz of Boston
My experience with Mercedes Benz of Boston was exceptional. Schneider, my service advisor, went the extra mile to ensure all my questions and concerns were addressed. I would highly recommend him if your Mercedes needs service. In a time when I have been disappointed with the service department for other cars I own I find Mercedes of Boston has a highly skilled and professional team and I rate them an A+ service department.
Business response:
We're delighted to read your glowing review of our team here at Mercedes-Benz of Boston! Schneider and the rest of the staff in our service department take pride in going the extra mile for each of our clients. Thank you for trusting us with the care of your vehicle and please don't hesitate to reach out the next time we can be of assistance!
They are professional and knowledge. The sales rep, Stephen, I worked with was fantastic. I would recommend this dealership.
Business response:
We're so glad Stephen made this a great visit, Joel! We hope that you are enjoying your vehicle and look forward to seeing you again soon! Thank you! - Mercedes-Benz of Boston
Excellent dealership. Every time I go there I have good experience. Tech advisors are knowledgeable and helpful. Stuff is very polite and friendly.
Business response:
We appreciate you sharing your positive experience at Mercedes-Benz of Boston! Our team is happy to hear that our knowledgeable tech advisors provided helpful support. We hope to serve you again in the future! Thank you!
As always i had my Mercedes Benz serviced at mercedes benz of Somerville patrick was my service advisor he took good care of my car everything that I needed to be done was perfectly done on time
Business response:
Hi Mohamed, we appreciate you taking the time to share your experience at Mercedes-Benz of Boston! We're glad Patrick provided excellent customer service during your recent visit and ensured everything was completed on time. Thank you for being part of our family!
Good service with details report for car inspection. Primary problem was addressed and fixed meeting all specs
Business response:
We're so glad you had such a positive experience here servicing your vehicle! We hope to see you again for your next routine appointment! Thank you! - Mercedes-Benz of Boston
Schneider is an excellent service associate providing helping information in a friendly manner. Erika was always helpful as well.
Business response:
We're grateful for your kind words about Schneider and Erika! We're happy to hear they provided excellent customer service, and we hope to see you again in the future for any of your automotive needs! Thank you! - Mercedes-Benz of Boston
They pay attention to the details and explain each item clearly. Everyone seems to be trying the best for answering my questions or meeting my requests. Jimmy is the best!
Business response:
Jimmy is the best, and we're so glad you think so, Jack! Thank you so much for the kind words and five-star rating! We hope you're out enjoying your new ride! - Mercedes-Benz of Boston
Best management best employees and mechanics, easy to schedule an appointment and service is fast
Business response:
Thank you for sharing your review! We appreciate you as a customer! -Mercedes-Benz of Boston
Mercedes-Benz of Boston has a 4.8 star rating with 9,178 reviews.
Mercedes-Benz of Boston is closed now. It will open at 9:00 a.m.