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Mercedes-Benz of Grapevine
- Car Dealers
- Grapevine, TX
About this business
Location details
1300 Texan Trail, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I had an outstanding experience purchasing my vehicle from Mercedes-Benz, thanks to Jorge and Carlos. From start to finish, everything was handled with a level of professionalism and efficiency that truly stood out. There was no back-and-forth or unnecessary haggling—just a straightforward, honest process. Everything was prepared ahead of time, and the entire transaction was seamless and incredibly smooth. What impressed me most was the level of commitment and communication. Jorge had just welcomed his newborn daughter the s... read more
Business response:
Thank you for sharing such an incredible experience! We’re thrilled to hear Jorge and Carlos delivered a seamless, professional, and truly efficient process from start to finish. Their dedication, communication, and attention to detail are exactly what we strive for, and your recognition means a great deal, especially given the extra effort behind the scenes. We sincerely appreciate your recommendation and your trust in our team!
It was really good service. Spencer did a great job making sure we got the right car
Business response:
Thank you for the kind feedback! We’re thrilled to hear Spencer helped you find the right car and made the experience a positive one. We truly appreciate your trust and support!
Extremely kind and helpful with the purchase of my vehicle and very little wait time with the process.
Business response:
Thank you for the kind words! We’re glad to hear our team made your purchase smooth, helpful, and efficient. We truly appreciate your trust and hope you enjoy your new vehicle!
Buying a vehicle at Mercedes-Benz of Grapevine went so smoothly. My Sales Experience Manager, Jorge Gonzalez, did a superb job taking care of all the details. I will definitely reach out to Jorge when I’m ready for another Mercedes purchase. What a positive experience.
Business response:
Thank you for sharing your experience! We’re delighted to hear your purchase went so smoothly and that Jorge took excellent care of every detail. We truly appreciate your trust and look forward to assisting you again when you’re ready for your next Mercedes-Benz.
Jorge is amazing. He paid attention to detail when I expressed what I wanted and the price point I was seeking. He is personable and efficient. Becca responded to my messages I sent at 1:00am. She also followed up to make sure I was taken care of. The staff is awesome.
Business response:
Thank you for the wonderful feedback! We’re thrilled to hear Jorge took the time to understand exactly what you were looking for and delivered such an efficient experience. We’re also glad Becca was there to support you every step of the way. We truly appreciate your kind words about our team!
All have been great! Second car from Jorge and Scott! Thank you for everything! Best
Business response:
Thank you for your continued trust! We’re thrilled to hear Jorge and Scott took great care of you again. It means a lot to have earned your business for a second vehicle. Enjoy it, and thank you for choosing us!
Jorge has been great! Really helpful, Great Price friendly!! I will keep this car for ever! My dream car
Business response:
Thank you for the great feedback! We’re thrilled to hear Jorge was so helpful and that you found your dream car. Enjoy every mile, and we truly appreciate your trust in our team!
Marco made the entire car-buying experience exceptional from start to finish. He truly went above and beyond to make sure I found the perfect car. Not only did he listen carefully to what I was looking for, but he even managed to get me more than I originally asked for while still securing the best possible price. What really stood out was how genuine and professional he was throughout the process. Unlike many salespeople, Marco was never pushy. He was incredibly polite, patient, and accommodating every step of the way, maki... read more
Business response:
Thank you for such a thoughtful review! We’re thrilled to hear Marco made your experience exceptional and took the time to truly understand what you were looking for. His professionalism, patience, and genuine care for our clients are exactly what we strive for. We sincerely appreciate your recommendation and are grateful you chose to work with Marco and our team.
Delivererd nicely extremely great costumer! jorge and spencer did above and beyond! thank you for sure i will get back!
Business response:
Thank you for the kind words! We’re thrilled to hear Jorge and Spencer went above and beyond and that your delivery experience was such a positive one. We truly appreciate your support and look forward to welcoming you back in the future!
Frequently asked questions about Mercedes-Benz of Grapevine
How is Mercedes-Benz of Grapevine rated?
Mercedes-Benz of Grapevine has a 4.7 star rating with 6,252 reviews.
When is Mercedes-Benz of Grapevine open?
Mercedes-Benz of Grapevine is closed now. It will open on Monday at 8:30 a.m.