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Mercedes-Benz of Grapevine
- Car Dealers
- Grapevine, TX
About this business
Location details
1300 Texan Trail, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I had an amazing experience purchasing my Mercedes, and I want to give a huge thank you to Tom for making the entire process smooth and stress-free. He was professional, patient, knowledgeable, and truly took the time to answer all my questions without making me feel pressured. Tom went above and beyond to help me find the perfect vehicle, and I couldn’t be happier with my purchase. The customer service at the dealership was excellent from start to finish. If you’re looking for a new car and want someone honest and helpful, ... read more
Business response:
Thank you for such a thoughtful review! We’re thrilled to hear Tom made your Mercedes purchase smooth, stress-free, and enjoyable from start to finish. His professionalism, patience, and commitment to providing a personalized experience truly reflect what we strive for every day. We sincerely appreciate your recommendation and your trust in our team. Congratulations on your new Mercedes, and thank you again for choosing us!
Highly satisfying experience. All the staff was pleasant, helpful and knowledgeable. This is our second car from them and we highly recommend them
Business response:
Thank you for your continued trust and support! We’re honored to have helped with your second vehicle purchase and thrilled to hear our team provided such a pleasant, knowledgeable, and helpful experience. Your recommendation means a great deal to us!
The most painless deal I have been apart of buying fleet vehicles. I was treated with respect by everyone eventhough I do not look like someone that would buy a Mercedes.
Business response:
Thank you for sharing your experience! We’re thrilled to hear your fleet purchase was smooth, respectful, and stress-free from start to finish. At Avondale, we believe every client deserves exceptional service and genuine care, and we’re grateful for the opportunity to earn your trust. We truly appreciate your business and support!
I am very impressed with the dealership as represented by Jorge. He was very professional and knowledgeable.
Business response:
Thank you for the kind words! We’re delighted to hear Jorge represented the dealership with professionalism and expertise. We truly appreciate your trust and look forward to assisting you again in the future!
Jorge was excellent! Super professional and not pushy at all…helped us get into a great new truck!
Business response:
Thank you for the great feedback! We’re thrilled to hear Jorge provided a professional, no-pressure experience and helped you find the perfect truck. We truly appreciate your trust and hope you enjoy every mile!
We are happy with the purchase and pleased with the servicio. Thanks you Jorge G!!
Business response:
Thank you for your kind words! We’re glad to hear you’re happy with your purchase and the service you received. Jorge will truly appreciate the shoutout. Thank you for your trust!
Thank you so much for you service and gift. i love it. You made the experience pleasant.
Business response:
Thank you for your kind words! We’re delighted to hear you enjoyed your experience and the special touch. It means a lot to us. We truly appreciate your support!
10/10/10 across the board! Jorge is so personable and intentional with his clients and am truly speechless. Communication, Hardworking and his Resilience is what sets him aside from the rest and that is only to name a few! I could go on and on about how patience and understanding; he truly cares about your needs and exceeding those expectation. I have never experience buying a car like the customer services Jorge exhibits; Truly Heaven Sent! #JorgetheGOAT
Business response:
Thank you for such an incredible and heartfelt review! We’re thrilled to hear Jorge made such a lasting impression with his care, communication, and dedication to exceeding your expectations. Your kind words truly capture the experience we strive to deliver. We’ll be sure to share this with him, he’ll be honored! Thank you for your trust and support.
The service was 5 star from my first contact through drive off with my new car. There is not another car dealership that I visited that compares to this level of customer attention.
Business response:
Thank you for the incredible feedback! We’re thrilled to hear your experience was truly five-star from your first contact through delivery. Providing this level of attention and care is exactly what we strive for. We sincerely appreciate your trust and support!
Frequently asked questions about Mercedes-Benz of Grapevine
How is Mercedes-Benz of Grapevine rated?
Mercedes-Benz of Grapevine has a 4.7 star rating with 6,306 reviews.
When is Mercedes-Benz of Grapevine open?
Mercedes-Benz of Grapevine is open now. It will close at 7:00 p.m.