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Mercedes-Benz of Grapevine
- Car Dealers
- Grapevine, TX
About this business
Mercedes-Benz of Grapevine is a proud dealer of the Mercedes-Benz Sprinter van lineup in Grapevine TX, considered the most reliable and hardest working group of vans in its class. We are committed to exceptional client service experiences by offering competitive lease specials, financing options, and a state-of-the-art service center to assist you.
Location details
1300 Texan Trail, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
All staff were very professional and helpful. I bought the car from home in Idaho. Marco Lopez made it a smooth and professional transaction. Thanks
Business response:
Thank you for sharing your experience! We’re so glad Marco and the team at Mercedes-Benz of Grapevine made your out-of-state purchase smooth and seamless. Enjoy your new vehicle, and thank you again for choosing us all the way from Idaho!
Val is the absolute best! She works above and beyond to do whatever she can to make you happy! She also will go out of her way to spend as much time with you as necessary to make sure you can leave with a smile on your face!
Business response:
Thank you for sharing your experience! We're thrilled to hear how Val went above and beyond to ensure you felt supported and left with a smile. We look forward to welcoming you back!
From the moment I walked into the dealership, there she was—my car-shopping guardian angel! Val instantly made me feel at ease and somehow knew exactly what I needed before I could even explain. Her expertise, professionalism, and welcoming personality turned what could have been a stressful process into an enjoyable, seamless experience. Val Neris, you’ve officially earned the title of my go-to for all things car-related. Mercedes-Benz of Grapevine is truly lucky to have you on their team!
Business response:
Thank you for the incredible review! We're so glad Val made your experience seamless, stress-free, and truly memorable. We look forward to being your go-to for all things car-related for years to come!
The staff were all exceptional in customer service. Clyde was super great to work with, no hassle, no delays in getting me in my new ride. I particularly like that he at no point tried to “sell me” on the vehicle. No sales tactics or pressure, I test drove it as he sat professionally quiet in the back (my brother was up front with me) and when we returned he simply asked “what do you think?” Then we proceeded to the financing. The dealership itself I’m mostly impartial on. It’s not bad by any means, and the 4/5 stars doesn’t... read more
Business response:
Thank you for taking the time to share your thoughtful feedback! We’re thrilled to hear that Clyde provided a professional, pressure-free experience and made your purchase smooth and enjoyable. We also appreciate your comments about the facility amenities—your observations are helpful and have been noted as we look for ways to enhance the overall experience for our guests. Congratulations on your new vehicle, and thank you again for choosing Mercedes-Benz of Grapevine!
It was a great experience, we love the way everybody was so attentive and knowledgeable, one of the best experiences. Cannot recommend enough will definitely be returning
Business response:
Thank you for the kind words! We're thrilled to hear you had such a great experience and felt well taken care of by our team. Your recommendation means a lot, and we look forward to welcoming you back to Mercedes-Benz of Grapevine in the future!
The dealership radiates excellence. Everyone I encountered, from the moment I stepped in, greeted me with a warm smile. Even those who passed by while I was waiting in the area made sure to stop and ensure that I was taken care of. Val, in particular, is an exceptional saleswoman. She earns your trust and advocates tirelessly for the best possible deal. Val goes above and beyond to make your purchasing experience truly exceptional. I highly appreciate her transparency, honesty, and the way she conducts business.
Business response:
Thank you for the wonderful review! We're so glad to hear your experience at Mercedes-Benz of Grapevine reflected the warmth, professionalism, and excellence we strive for. Val is truly dedicated to her clients, and it means so much to know she earned your trust and delivered such an exceptional experience. We appreciate your kind words and look forward to serving you again!
Very friendly, professional, and easy to work with. The experience was quick and pleasant. Marco was very helpful and easy to work with.
Business response:
Thank you for the great feedback! We're so glad to hear your experience was smooth, pleasant, and that Marco provided helpful, professional service throughout. We appreciate your trust and hope to see you again soon!
Marco Lopez was fantastic! Best purchasing experience I’ve had buying a car. Marco made the process easy and spent a lot of time with my wife helping her to pick out the vehicle that best met her needs. I will definitely be a repeat customer.
Business response:
Thank you for the amazing feedback! We’re thrilled to hear Marco made the car-buying experience smooth, thoughtful, and enjoyable for both you and your wife. We truly appreciate your trust and look forward to welcoming you back as a repeat customer!
Basel was incredibly helpful. Really took the time to go over everything and made the process easy and enjoyable. Chris also was amazing! Appreciated the suggestions for our unique situation and for the added gifts.
Business response:
Thank you for the wonderful review! We're so glad Basel and Chris made your experience easy, enjoyable, and personalized to your needs. We appreciate your trust and hope you enjoy every mile in your new Mercedes-Benz!
Frequently asked questions about Mercedes-Benz of Grapevine
How is Mercedes-Benz of Grapevine rated?
Mercedes-Benz of Grapevine has a 4.8 star rating with 5,498 reviews.
When is Mercedes-Benz of Grapevine open?
Mercedes-Benz of Grapevine is open now. It will close at 7:00 p.m.