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Northampton Volkswagen

4.7
  • Car Dealers
  • Northampton, MA

About this business

AutomotiveCar Dealers

Welcome to Northampton Volkswagen! We are your local Volkswagen dealership, proudly serving Northampton, Hadley, Springfield, Holyoke, and beyond! We have a wide selection of new and used Volkswagen cars for sale and a team of VW experts who would be thrilled to assist you in finding the new or used car for your family and lifestyle. Our wide variety of quality used cars and VW certified pre-owned vehicles fit any budget. Stop in today or schedule your Volkswagen service appointment online. At Northampton Volkswagen, You're ... read more

Location details

361 King St, Northampton, MA, 01060, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.72,263 reviews
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Kim V.'s profile image
4 years ago

I’ve bought many cars over the years. I went to Northampton VW and had the most easy, honest and helpful experience buying a car. From the saleswoman, Natasha, to the customer service rep, Sami, I felt the entire experience was transparent honest and actually fun! The girls at Northampton VW are competent and very knowledgeable. Best experience ever! No pushiness no pressure, just answers and solutions for my needs. 

Business response:

Hello Kim!! Thank you so much for your feedback. We strive to give our customers the best experience possible in purchasing their vehicle! Glad our girls Natasha and Sami provided you with a wonderful experience!! Enjoy your new VW!!! Welcome to our Northampton VW family Kim! 

Deborah F.'s profile image
Deborah F. 
4 years ago

This is my second leased vehicle with Northampton VW and I’m grateful for having yet another pleasant experience. The team (Ben, Sami & Doug) were helpful in answering my questions/concerns and quickly resolved any issues . Sami (Customer Relations Manager) was an absolute pleasure to work. She made my family and I feel really welcomed while making sure I was familiar with the functions of my new vehicle and that all services were completed in a timely manner. 

Business response:

Hello Deborah!! Thank you so much for your feedback!! We appreciate your business and are very happy to hear you had a wonderful experience here with us at Northampton Volkswagen. Congratulations on your New VW! :) 

kwandas1973's profile image
kwandas1973 
4 years ago

Excellent customer service. Staff was very friendly and professional! I never felt uncomfortable with the buying experience. I would highly recommend this dealership. Thank you! 

Business response:

Hello!! Thank you so much for your feedback!! We appreciate your business and Congratulations on your new VW! Welcome to our Noho VW family!! Very happy to hear you had a super experience with our team! 

Rivera01056's profile image
Rivera01056 
4 years ago

Jason Leclair was fantastic. He listened to his customer and knew exactly what we needed. We were so happy with our service and ease of leasing a new car that we went back the very next day and purchased another new car! Yes, two cars in two days. The TommyCar website got us to the dealership and Jason LeClair made us stay. I can't say enough about what a great experience this was and how Jason really knew his stuff! Omar, Ben, and Melanie were great with finalizing both our transactions. I would recommend Northampton Volksw... read more

Business response:

Hello!! Thank you very much for your feedback and Welcome to our Noho VW & Country Nissan family!! We greatly appreciate your business and look forward to welcoming you back again! Glad Jason and the rest of our staff made the experience a great one!! 

annashut's profile image
4 years ago

The Northampton Volkswagen dealership was a great experience. Everyone was really helpful & made my decision much easier. Happy to be apart of the Jetta fam! 

Business response:

Hi!! Thank you for your feedback on your experience here at Northampton Volkswagen! Welcome to our Noho VW family!! We look forward to welcoming you back for service. Enjoy your Jetta!!! 

barbruth2015's profile image
barbruth2015 
4 years ago

I found dealer through KBB and couldn’t be happier from initial contact Rob W. through Sale with Sal to learning curve with Sami. Great staff!! 

Business response:

Hi!! Thank you so much for your feedback. We appreciate your business and are glad to hear you enjoyed your time with our staff here at Noho VW! 

Jgutlerner's profile image
Jgutlerner 
4 years ago

Sami is the best! She is kind, and very easy to talk to. I was very insecure about a new car but she made me feel comfortable and explained everything I wanted to know. 

Business response:

Hello!! Thank you so much for your feedback! Welcome to our Noho VW family!! Glad to hear Sami made you feel comfortable throughout your new car purchase process. We look forward to welcoming you back for your service. 

DudeMom's profile image
4 years ago

This is my second lease with the Northampton VW team and William, Omar & Sami were great to work with! I’m smiling beneath my mask 😷 

Business response:

Hello! Thank you very much for your review and CONGRATS on your new vehicle! We are glad to welcome you back to our VW family! Hope to see you for your service. :) 

bobhennessy's profile image
bobhennessy 
4 years ago

Remarkably enjoyable buying experience . Rob was super helpful in providing me all the info I needed online. David made the in-person process smooth and effortless from start to finish. 

Business response:

Thank you for your review, we are glad you had a great experience! 

Frequently asked questions about Northampton Volkswagen

How is Northampton Volkswagen rated?

Northampton Volkswagen has a 4.7 star rating with 2,263 reviews. 

When is Northampton Volkswagen open?

Northampton Volkswagen is open now. It will close at 7:00 p.m.