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Northampton Volkswagen

4.7
  • Car Dealers
  • Northampton, MA

About this business

AutomotiveCar Dealers

Welcome to Northampton Volkswagen! We are your local Volkswagen dealership, proudly serving Northampton, Hadley, Springfield, Holyoke, and beyond! We have a wide selection of new and used Volkswagen cars for sale and a team of VW experts who would be thrilled to assist you in finding the new or used car for your family and lifestyle. Our wide variety of quality used cars and VW certified pre-owned vehicles fit any budget. Stop in today or schedule your Volkswagen service appointment online. At Northampton Volkswagen, You're ... read more

Location details

361 King St, Northampton, MA, 01060, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.72,263 reviews
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J.R.'s profile image
8 years ago

New car. I bought a new car from you. It is nice. What is this a school project. Thank you for caring about my experience. See Ya. 

Business response:

Thank you so much for your feedback, we're glad you had a good experience with us and look forward to welcoming you back for your first service! 

FlorenceMA's profile image
FlorenceMA 
8 years ago

New Diesel VW Initially some communication issues (returning phone calls) but they were able to get me into a new, street legal 2015 diesel Golf Sportwagon with a minimum of fuss or turmoil. Once in the dealership I was attended to promptly and helpfully. Made buying the car effortless and pleasurable 

Business response:

Thank you so much for your feedback, we are glad we were able to resolve the initial issues and make your experience effortless and pleasant. Enjoy your new car, we look forward to welcoming you back for your first service! 

CAM70's profile image
8 years ago

Love my new VW Amber had several options for us and was able to find the best solution for us. Amber is resourceful and very knowledgeable of Volkswagens. I love my new car and look forward to staying with Volkswagen. 

Business response:

Thank you very much for your feedback, we are glad you enjoyed your purchasing experience with us and look forward to welcoming you back for your first service! 

Roger1234's profile image
Roger1234 
8 years ago

Excellent Understanding Of My Needs Vs Budget I loved working with Kieth because he was very understanding of my upside down car loan situation and worked with his team to help me get into a better place. Not to mention leaving with my first ever brand new 2017 Passat R-line. Great job guys and thanks for all your help. 

Business response:

Thank you very much for your feedback, we are glad you enjoyed your purchasing experience with us and hope you enjoy your new car! We look forward to welcoming you back for your first service and would like to thank you for your business. 

NP's profile image
8 years ago

Excellent People and Service! I was looking to buy a newer car and this dealership had one that I was interested in. I was greeted by Keith and we took the car out for a test drive. I'm the kind of person who has a laid out budget and know exactly what I can and can't afford, so it was great that I was able to see what to expect as I added and removed options for the car. When I came back to finish the paperwork on the car, Keith was kind enough to give me a lift back to the dealership after dropping off my old car, so I was... read more

Business response:

Thank you very much for your feedback, we are glad you had such a great sales experience with us! We hope you enjoy your new car and look forward to welcoming you back for your first service! 

ra's profile image
8 years ago

Buying vs. Sellling Omar Ali didn't try to sell me a car; he helped me buy one. That was the biggest difference between him and any salesman in any car dealership I've ever encountered. He has my highest recommendation, and it is without qualification of any kind. 

Business response:

Thank you very much for your feedback and your kind words! We are glad you enjoyed your purchasing experience with us and look forward to welcoming you back for your first service. Enjoy your new car! 

bells's profile image
8 years ago

5 star customer service! Northampton Volkswagen is 5 star customer service in sales as well as the service dept. I purchased my Volkswagen Beetle from Northampton Volkswagen and would recommend the dealership to my family and friends. Thank you Northampton Volkswagen! 

Business response:

Thank you so much for your feedback and your kinds words, we are glad you had such a great purchasing and service experience with us and look forward to welcoming you back. Enjoy your new car! 

dkunhardt's profile image
dkunhardt 
8 years ago

Top grade service advisors Cassie and Ryan have been great when I service my GTI. They know all the details, get me in and out very efficiently, and explain everything I need to know. Plus they are happy, nice people who love what they do - and like their customers. 

Business response:

Thank you so much for your feedback and your most recent service visit. We are glad you were very happy with everything and I am sure Ryan and Cassie will be very pleased. Thank you for servicing with us and for your continued business! 

dkunhardt's profile image
dkunhardt 
8 years ago

Great trade in experience! I traded my GTI S for an ES, Omar made sure that I understood the SE's added content and we negotiated a great deal. I was able to drive it home within a few hours on a Saturday. Melanie wrapped up the process by helping me link my iPhone, set radio stations and Sirius, and explaining the new operating features. She really knows the details! All in all, a very easy, open and quick process. Northampton Volkswagen makes it easy to be a repeat customer. I am now 3 for 3. 

Business response:

Thank you so much for your feedback. We're glad you had such a great and seamless purchasing experience with us and look forward to welcoming you back for your first service! Enjoy your beautiful new car. 

Frequently asked questions about Northampton Volkswagen

How is Northampton Volkswagen rated?

Northampton Volkswagen has a 4.7 star rating with 2,263 reviews. 

When is Northampton Volkswagen open?

Northampton Volkswagen is closed now. It will open tomorrow at 9:00 a.m.