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Welcome to Northampton Volkswagen! We are your local Volkswagen dealership, proudly serving Northampton, Hadley, Springfield, Holyoke, and beyond! We have a wide selection of new and used Volkswagen cars for sale and a team of VW experts who would be thrilled to assist you in finding the new or used car for your family and lifestyle. Our wide variety of quality used cars and VW certified pre-owned vehicles fit any budget. Stop in today or schedule your Volkswagen service appointment online. At Northampton Volkswagen, You're ... read more
361 King St, Northampton, MA, 01060, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 7:00 p.m. | |
Tue | 9:00 a.m. to 7:00 p.m. | |
Wed | 9:00 a.m. to 7:00 p.m. | |
Thu | 9:00 a.m. to 7:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Great Experience Very personable, polite and caring. Gerson is very reliable and good at following up. A person you can and should trust with your next auto purchase. Thanks, Gerson.
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A+ Customer Service and Great Car Buying Experience Seamless and professional! I felt they were there at my service from the beginning until end! The price I received was unmatched by any other dealer
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AMAZING I went to the dealership in hope of purchasing a used Jetta I saw on the website. Upon arrival, I found out the vehicle was sold. SO, I started to poke around to see what else they available in my price range. I was pleasantly greeted by Melanie, and she began asking me about what I was looking for. She showed me a few used vehicles since I mentioned I was there for a used vehicle. After showing me a few, she asked what price range I was looking to be around with my payments. After I told her, she mentioned if she co... read more
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Recent Detailing Service I recently had the interior of my Tiguan detailed by the Northampton Volkswagen Crew. My car looks like it is brand new. I will definitely be bringing it back to Northampton VW for future detailing services. They also brought me to work and picked me up when my vehicle was ready. Seamless experience.
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Over-the-top helpfulness - and I'm not even a VW customer! I don't own a Volkswagen - but when I was checking the air in a damaged tire on my Volvo at the gas station next store Sean Luna, Parts Consultant at Northampton VW, stopped to look at my tire and offer advice. I had a hundred mile trip ahead of me, and it was a hot day. He advised me NOT to drive with the gash in my tire, and then made multiple phone calls to see if he could find a replacement in the area for the specific make (Pirelli Scorpio). Since there was none... read more
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Awesome service! I don't like having to deal with cars, but the team at Northampton VW make it manageable. Ryan oversaw my case and he was awesome. He explained everything, detailed the pricing, called me to keep my updated, kept the service within the estimated timeframe and cost, and got me set up with a loaner vehicle. He and his team also honored my VW care package. I had a huge service, got new breaks and tires and the process was so seamless and easy. Thanks!
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Traded in lease for certified preowned I went to several dealerships in the area and was turned away and told my business was insignificant. I swung by VW and by the end of the day signed on the dotted line. Omar is an incredible salesman and made everything happen that no one else would consider.
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Maintenance review This was my second visit to your dealership and both times I have found your staff professional and thorough. They explained the work, answered my questions and alerted me to future needs.
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OUTSTANDING CUSTOMER SERVICE FROM MINUTE ONE! I began the search for a new, used Chrysler Town & Country online by using Edmunds.com. They then directed me to Northampton Volkswagen. As a busy mom of two young children, you can imagine that I conduct most of my research & make the necessary contacts late at night. Well, as soon as I sent out a request for more info, I received an immediate text back. It was 10:30pm at night!! Pleasantly surprised to say the least, I was contacted by one of their internet salesmen, Shawn Andr... read more
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Northampton Volkswagen has a 4.7 star rating with 2,263 reviews.
Northampton Volkswagen is closed now. It will open at 9:00 a.m.