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Northampton Volkswagen

4.7
  • Car Dealers
  • Northampton, MA

About this business

AutomotiveCar Dealers

Welcome to Northampton Volkswagen! We are your local Volkswagen dealership, proudly serving Northampton, Hadley, Springfield, Holyoke, and beyond! We have a wide selection of new and used Volkswagen cars for sale and a team of VW experts who would be thrilled to assist you in finding the new or used car for your family and lifestyle. Our wide variety of quality used cars and VW certified pre-owned vehicles fit any budget. Stop in today or schedule your Volkswagen service appointment online. At Northampton Volkswagen, You're ... read more

Location details

361 King St, Northampton, MA, 01060, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.72,263 reviews
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George61's profile image
9 years ago

Great customer service. Jason was very personable and extremely professional.We will recommend Jason to our friends.We felt no pressure but did feel Jason went the extra mile for us. Respectfully Yours George Demsick 

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silverpass 
9 years ago

Bought a new Passat Just recently my wife and I purchased a new (2016) Passat. Our salesperson was Melanie Zoelck and we found her to be very knowledgeable and friendly, and she did not pressure us to buy a car in any way. We test drove the Passat and found it very quick , supple and quiet, not to mention roomy. The car was a pleasure to drive. The dealership worked with us to meet our financial requirements, and Melanie was very helpful in finding a perfect car for us. In all, buying this car was an easy pleasant experience... read more

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HawkinsM's profile image
9 years ago

Car shopping simplified Melanie brought ease and comfort to what is often a stressful experience. I found her to be up front and honest as well as understanding of my needs. 

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Jaime Santullano 
9 years ago

A very European atmosphere I have a VW Passat in my country and I always trusted in this brand. Last week I got a big problem with my Passat here in Massachusetts and at list three garages said me that my car was to throw away. I could not believe it and for that I went to visit Northampton dealership. The reception was fantastic and the diagnostic much better. They were absolutely sincere and professional and they tried to help me in all of the important issues. They understood that other mechanics were cheating me. My Engl... read more

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lhaley's profile image
9 years ago

20k service In on time , work completed on time and done right. Great company to deal with. I would highly recommend this dealer for sales or service. 

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Dcal's profile image
9 years ago

Saved me money I brought my car in for a routine oil change and to check on my trunk latch while my car was still covered by the VW Certified extended warranty I received when I purchased the car used. While it was in the garage the service technician found an oil leak that needed repair and was covered by my warranty. I was grateful they saw this and fixed it-- for a $50 deductible. 

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Sbradley9 
9 years ago

Good service Bob the Service Manager was extremely helpful and gave me a loaner while they figured out what the issue was with my car. I'm not thrilled to have had a car that had a leaking problem at 11,000 miles but they did a great job of assessing and fixing the problem. Very nice and very helpful! 

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bwaryasz9450 
9 years ago

Visually informative I brought my car into the dealership to see how much work it needed before I gave it to a young relative and the staff were great about getting it done in a timely manner. More impressively I hadn't even signed the paperwork and paid for my service and I had a text message and email showing me through a video with my technician step by step everything that needed repair or replacement since this was a car that was given to me and had no service records. 

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tfisk's profile image
9 years ago

Great Service - Great Dealership I am a return customer to Northampton Volkswagen. I brought in my leased Tiguan for it's first 10K service. Everything went like clockwork. I booked my Spring detailing and looking forward to returning in a month. Ross was friendly, knowledgeable and efficient. A perfect experience. 

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Frequently asked questions about Northampton Volkswagen

How is Northampton Volkswagen rated?

Northampton Volkswagen has a 4.7 star rating with 2,263 reviews. 

When is Northampton Volkswagen open?

Northampton Volkswagen is closed now. It will open at 9:00 a.m.