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Northampton Volkswagen

4.7
  • Car Dealers
  • Northampton, MA

About this business

AutomotiveCar Dealers

Welcome to Northampton Volkswagen! We are your local Volkswagen dealership, proudly serving Northampton, Hadley, Springfield, Holyoke, and beyond! We have a wide selection of new and used Volkswagen cars for sale and a team of VW experts who would be thrilled to assist you in finding the new or used car for your family and lifestyle. Our wide variety of quality used cars and VW certified pre-owned vehicles fit any budget. Stop in today or schedule your Volkswagen service appointment online. At Northampton Volkswagen, You're ... read more

Location details

361 King St, Northampton, MA, 01060, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.72,263 reviews
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rdavenport031564's profile image
rdavenport031564 
12 years ago

Mark was very helpful and worked diligently to get us into the right vehicle. He also gave a very fair price for the car we purchased. He truely cared that we got the right car for us. Definatly one of the best salesmen ive ever came to. 

Business response:

Thank you so much for your kind words. It is wonderful to hear that Mark was so helpful in helping you find the perfect VW! Congratulations on your purchase and thank you for taking the time to write this review. 

jpezanelli's profile image
jpezanelli 
12 years ago

When the time came for me to get a new car, my wife suggested a VW, she's had a Beetle since 2007 and loves it. Northampton VW is very close to where we live, and after test driving a new Jetta, I was hooked. Great ride, better, more comfortable than either Toyota or Honda, in my opinion, great price, friendly efficient service (that would be Mark). Driving this car really puts a smile on my face, I'd recommend the Jetta and the dealership to anyone. Jack Pezanelli 

Business response:

Jack, thank you so much for your kind words. We always love hearing feedback from our fellow Volkswagen lovers! I will make sure Mark sees your review and knows that you are so happy with your vehicle and your experience here. Congratulations on your purchase and i hope that you continue to enjoy your VW's for years to come. 

Knputnam's profile image
12 years ago

Jason was an awesome salesman ! I was in and out very quick and the service from everyone was very friendly and helpful. Thank you for Jetta I love it! 

Business response:

It is so great to hear that Jason helped you find the perfect Jetta. Congratulations on your new car! 

mebad's profile image
12 years ago

This was my first experience with Northampton V.W. Jason This was my first experience with Northampton V.W. Jason was very easy going, not pushy at all. Everyone there seemed very friendly. It was a nice no pressure experience. Thanks. Jay 

Business response:

Thank you for taking the time to write this review. We pride ourselves on providing a no-pressure sales environment for all of our customers and it is great to hear that Jason made you feel that way. Congratulations on your new car and if there is anything we can help you with in the future please don't hesitate to give us a call. 

2013 Golf TDI's profile image
2013 Golf TDI 
12 years ago

The short version: I had the opportunity to get the car for a little less at another dealership but bought it here because the service and experience was great. When your car comes with three years of service included, how you are treated when you buy the car is hugely important. Think about it this way, when a dealership is trying to make a sale, that is the nicest they will ever be to you. Now imagine the aggressive, snarky, pushy salesman at some other dealership is the nicest treatment you will likely ever receive there.... read more

Business response:

Thank you so much for choosing to purchase your car here at Northampton Volkswagen. We hope that our customers have a great experience here and see that customer service really is our top priority. Our commitment to customer satisfaction is what sets us apart from other dealerships and it is wonderful to hear that that was your experience here. Thank you so much for your kind review and congratulations on the purchase of your new Golf TDI! 

pepsicolajolt's profile image
pepsicolajolt 
12 years ago

Hands down the nicest and most helpful sales person I've ever met. Not pushy, listened to what I wanted and tried to match me with a car I really liked within my price range 

Business response:

At Northampton Volkswagen we pride ourselves on being able to find you the perfect car that fits both your style, and your life. It sounds like that was your experience here and we hope that you continue to enjoy your car for many years to come. Thank you so much for taking the time to write this review. 

Bauer1319's profile image
Bauer1319 
12 years ago

This is the second time that I have bought a car from the Country family and both times I could have not asked for more. They honestly try to give you the best deal and they make sure you get the car you want for a great price. I had negative equity on both trade-ins and both times they gave me a few extra thousand on my trade while taking a few thousand off the sticker price. Country has an amazing overall team working for them. My sales consultant, Jason LeClair, was extemely helpful. Shane Riddles was able to get me into ... read more

Business response:

From all of us at the TommyCar Auto Group, thank you so much for your kind words! We strive to uphold the highest standards for customer service at all of our four locations and it is great to hear such positive feedback. I will make sure that both Jason and Shane see your review, and congratulations on the purchase of a beautiful new CC! 

Sportwagen guy's profile image
Sportwagen guy 
12 years ago

I visited Northampton Volkswagen to check out the Jetta Sportwagen. Mark Flynn was helpful and showed me several of the reasonably priced vehicles in stock. I ended up buying one after I thought it over and called him back a few days later. He was thorough in getting the car ready for me. He answered all my questions and made sure the car was in top condition for me. He was attentive to my needs before and after the sale, having followed up to make sure everything was working out with the car. I recommend Mark to anyone look... read more

Business response:

Thank you so much for taking the time to write this review and congratulations on the purchase of your new Jetta Sportwagen. It is wonderful to hear that Mark helped to shape your experience here into a stellar one. Congratulations on your purchase! 

1 Foxy Lady's profile image
1 Foxy Lady 
12 years ago

I've been purchasing vehicles fom Mark Flynn for the past I've been purchasing vehicles fom Mark Flynn for the past 7 years, he's the best in the business and I won't purchase a vehicle from any other salesman. I recommed Mark to my family, friends and bussiness partners when purchasing a vehicle. Northampton Volkswagen is very lucky to have such an assest as Mark Flynn on their team. Sue 

Business response:

Sue, thank you so much for your kind words. Mark is truly an asset to our team here at Northampton Volkswagen and we are glad you see that too! We appreciate your business as well as your referrals and congratulations on your vehicle purchase! 

Frequently asked questions about Northampton Volkswagen

How is Northampton Volkswagen rated?

Northampton Volkswagen has a 4.7 star rating with 2,263 reviews. 

When is Northampton Volkswagen open?

Northampton Volkswagen is closed now. It will open at 9:00 a.m.