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Northampton Volkswagen
- Car Dealers
- Northampton, MA
About this business
Welcome to Northampton Volkswagen! We are your local Volkswagen dealership, proudly serving Northampton, Hadley, Springfield, Holyoke, and beyond! We have a wide selection of new and used Volkswagen cars for sale and a team of VW experts who would be thrilled to assist you in finding the new or used car for your family and lifestyle. Our wide variety of quality used cars and VW certified pre-owned vehicles fit any budget. Stop in today or schedule your Volkswagen service appointment online. At Northampton Volkswagen, You're ... read more
Location details
361 King St, Northampton, MA, 01060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Overall very good experience - 1st time I used this dealership. They even detected a problem created during my last visit to another VW dealership. The appointment was on time, they finished within the time indicated, and reviewed the service performed in detail.
Business response:
Thank You so much for your feedback! I am so glad to hear that your first experience with us went great. I hope you will continue to service with us in the future!
Looking into possible replacement for my Corolla, so I'm considering a Golf. Had a pleasant chat about the specifics (Volts being one of the only brands to retain value like Toyota) and was pleased with the calm and articulate manner of customer service.
Business response:
Thanks so much for the feedback! It is our goal to provide a truly exceptional experience for our customers. We are so pleased that you feel this way and hope you continue to service with us!
I wanted to surprise my wife by buying her a new vehicle. In my research I discovered Jason LeClair, of Northampton VW. His knowledge of the products and his ability to accommodate my special requirements were superb. He was able to secure the best price for my purchase, especially since other dealers were also competing. A surprise birthday present...this venture was not easily pulled off. However last weekend Jason LeClair delivered a 2013 VW Beetle convertible for my wife's 60th birthday party, bow and all! My wife was th... read more
Business response:
Jon, Thank you so much for taking the time to write this stellar review! We are so glad to hear that Northampton Volkswagen, Jason, and yourself all pulled off the surprise for your wife's 60th birthday!! We appreciate you allowing us to earn your business! Congratulations on the purchase of your wife's new 2013 VW Beetle! We look forward to working with you in the future!
I had a very good sales experience with Northampton Volkswagen in general and specifically with my salesperson Mark Flynn, who made the process very comfortable and easy. He was very knowledgable regarding the Volkswagen line and took his time to explain the features of the Toureg I was interested in and ultimately purchased. Excellent service was continued following the sale with a thorough introduction of the details of the car and on a return vist for installation of a roof rack and inspection sticker which were done on t... read more
Business response:
Congratulations on the purchase of your Toureg. Mark is an excellent sales person with a deep knowledge of the Volkswagen line and i am glad that with that help you were able to find the perfect VW for you, as well as show you all about the vehicle itself. Thank you so much for taking the time to write this review.
Great customer service! Jason is the best car salesman I have ever met. Excellent car buying experience - I would definitely recommend friends and family to Northampton Volkswagen.
Business response:
Customer service is our top priority here at Northampton Volkswagen, and it is great to hear that you experienced that here at our dealership. Jason is a great asset to our team and i am glad to hear he was able to help you find the perfect car. Thank you so much for your kind review.
Jason Leclair was a wonderful salesperson to work with. Very friendly, great customer service, and always helpful! Would recommend to anyone else looking for a positive interaction.
Business response:
Sara, Thank you so much for your kind words. I will make sure Jason and all of our staff here at the dealership see your review and know that you appreciated their their work and customer service. Congratulations on your car!
Jason was very helpful and walked me through the whole process of buying my first new car. He spent a lot of time showing me all the features, and I appreciated not feeling rushed. I am very pleased with my new purchase, and I will recommend him to my friends.
Business response:
Congratulations on the purchase of your first new car! We know sometimes the process can feel overwhelming and it is great to hear that Jason helped make that all go as smoothly as possible for you. Thank you for taking the time to write this review.
Mark worked well past closing when I stopped in late to look for used VWs, never pushing me to make a hurried decision. I loved the GTI, but could not make a decision that night. I came back the next day and "Gloria" was still there! Mark helped with the insurance and registration. Before I drove Gloria out the door, he went over everything head to foot and even had the service manager in to make sure that something that looked out of order and was very minor was not a problem. After about a week of driving, the engine check... read more
Business response:
Congratulations on the purchase of your new GTI! I will make sure Mark sees your kind words and knows that you appreciated his work. We pride ourselves on going above and beyond and it sounds like Mark lived up to that. Thank you so much for taking the time to write this review.
Jason was very professional and efficient. He returned my calls and imformation needed when inquiring about a purchase. My friend also purchased a new car from him and was very satisfied.
Business response:
Thank you so much for your kind words. It is great to hear that you had such a great experience here with Jason and i will make sure he sees your review.
Frequently asked questions about Northampton Volkswagen
How is Northampton Volkswagen rated?
Northampton Volkswagen has a 4.7 star rating with 2,263 reviews.
When is Northampton Volkswagen open?
Northampton Volkswagen is closed now. It will open at 9:00 a.m.