Northampton Volkswagen

SherryWebb 

on DealerRater

11 years ago

This is my third interaction in buying/leasing a vehicle. I also have spent time at Northampton VW for service. People there are friendly and courteous. I expect them to be knowledgeable. I have had success with other vehicle makes but the people at Noho VW will bring me back again and again. If the service people tell me that it will take an hour, it takes 45 minutes. If sales people tell me they can not make a deal, they work hard to find away to make me happy. There is always a plan B and it always takes the customer in t... read more

Pboisseau 

on DealerRater

11 years ago

I had a awsome time and would deff come back for another vehicle. I felt very at home and like the sales people actually cared. Jason LeClair and the others did a very good job 

bwaryasz9450 

on DealerRater

11 years ago

I originally went to Volkswagen to find out where the previous dealership had moved to. I was going to their new location to look at purchasing a vehicle. I was working on pulling into the dealership when my car decided it wasn't going to work any longer. Now I know that the weather was bad therefore the staff were busy addressing the needs of their employer during the course of daily business, but of the twenty or so men and women working only Jason had stopped to initiate any help at all not even concerned with making a sa... read more

oldgi87 

on DealerRater

11 years ago

i have visited with this dealership for over a period of seven months and looking to get out of a lease and mark flynn was the agent that i dealt with and when volkswagen extended their sign and drive program to the 6th of ja. 2014,mark contacted me and we were able to both agree on a buyout on my lease!! mark flynn was courteous and always ready to assist witout being pushy ......a true professioal in all sense of the word.....[ am completely satisfied 

bonnietom 

on DealerRater

11 years ago

I was pleased with everything about my experience at northampton volkswagen. The show room is very comfortable. I enjoyed the friendlyness of the employees towards me and each other. Mark treated me like a queen. I will take that any day. I will go back when I need another car.Thanks . Bonnie Rogers 

arvidnelson 

on DealerRater

11 years ago

Everyone at Northampton Volkswagen has always been friendly and honest with me. Today I forgot to bring my wallet for my oil change appointment, but the staff were very happy to let me retrieve it and come in later in the day to pay. It's typically friendly of them. I would definitely use Northampton Volkswagen. again, and would recommend them to anyone else. 

kmlechick 

on DealerRater

11 years ago

On Black Friday, I had been to 4 dealerships. When I walked into Northampton Volkswagen I wasn't sure I was going to buy a Volkswagen. Dan Guarnieri was the first person to greet my partner and I. He wasn't overly aggressive in his approach to buying a car. I was under the impression he was very enthusiastic about the product he was selling. He talked in detail about the Volkswagen SEL. I thought the car sounded great but wouldn't be in my budget. He had this playful look in his eye and asked us if we wanted to try it out an... read more

tlg10 

on DealerRater

11 years ago

great experience with dan at northampton volkswagon buying my 2012 volkswagon passat. i will be back again. i bought my first vw here and upgraded to the passat. 

Tgvw251113 

on DealerRater

11 years ago

From the moment we entered the dealership, we were impressed with the professional,knowledgable and friendly staff. Mark really listened to us and showed us the kind of vehicle that fit our needs. Initially we were going to check out other brands before we made a decision,but we really liked the way we were treated as well as liking the car -- professional, friendly but not pushy -- so we decided to go with VW. The whole process was well organized and very clear. All the paperwork reflected the deal we had made. Quick and ea... read more