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Honda Westborough
- Car Dealers
- Westborough, MA
About this business
Location details
350 Turnpike Rd Rte. 9, Westborough, MA, 01581, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Francis was very pleasant to work with. He was prompt in getting back to us with questions we had. He delivered our new car to us with a smile and took the time to show us how things worked. :)
Business response:
It is great to know that Francis was able to provide you with a prompt and pleasant experience. Here at Herb Chambers Honda of Westborough, our primary concern is delivering flawless customer service. I’m happy to hear that you felt confident about your purchase and your decision to choose us as your dealer. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough
Had a great experience at this dealership. Leased my first Civic here and went back for my second. Rich was an awesome salesperson. He was thorough in his explanations and made me feel great about my purchase. Everyone seemed to be very easygoing and I would definitely go back for all my car purchases.
Business response:
Thank you for taking the time to write this fantastic review and give our dealership such a wonderful 5-star rating! I’m so pleased to hear that Ricardo & Rich proudly represented our dealership and provided you with such great service with your 2nd Honda Civic. Thank you again and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough
Francis was easy to work with and we were able to purchase an new Civic at very reasonable price compared to the other dealers we visited and we had purchased multiple cars at the other dealers.
Business response:
Thank you so much for this review! I am so glad that you had such a pleasant experience with Francis, and that everything came with such ease. All of us here at Herb Chambers Honda of Westborough try our best to make sure our guests leave feeling satisfied with their purchase and truly enjoy their experience. Thank you once again for your business and your great recommendation. Happy driving and we look forward to the opportunity to serve your automotive needs for many more years to come! Sincerely, Tom Van Fechtmann General... read more
Jimmy is always friendly and knowledgeable when I bring my car in for service. My car gets serviced quickly and efficiently, and he always goes over what was done and makes sure that I am happy with everything. When something is wrong with my car, he goes above and beyond to make sure it's taken care of.
Business response:
Thank you, Rachael, for taking the time to share your experience with Jimmy and our Service Department here at Herb Chambers Honda of Westborough. We value our guests feedback and work very hard to treat our guests and their vehicles with the utmost care. We truly value your business and look forward to the opportunity to serve your automotive needs in the future! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough
very friendly service and the sales person was very knowable of the car we were looking at. He also did not pressure us in a sales he new a great deal about the Honda cars and all of there special items. He was able to answer all the question that we had. The only time we had any pressure was with the loan person on selling add on, but he didn't pressure very hard He went over all the items that was avaiable. over all a very good car buying tranaction.
Business response:
Thank you so much for this great review. I am so glad that Francis was able to answer all of your questions and that everything came with such ease. All of us here at Herb Chambers Honda of Westborough try our best to make sure our guests leave feeling satisfied with their purchase and truly enjoy their experience. Happy driving and we look forward to the opportunity to serve your automotive needs for many more years to come! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough
I found my experience to be great here. When coming in for the first appointment as well as the ones that followed. There wasn't too long of a wait time inbetween .Everyone was very nice and accomodating to my family and me. Francis was very helpful , patient , and overall and answered all our questions as clearly as possible. I would recommend this dealership to either friends or family as I found my experience here to my satisfaction.
Business response:
Thank you, Shani, for taking the time to write this fantastic review and give our dealership such a wonderful 5-star rating! We work very hard to ensure that each of our guests is 100% satisfied with the Herb Chambers Honda of Westborough experience. I’m so pleased to hear that Francis proudly represented our dealership and provided you with such great service. Thank you again and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Ho... read more
Pleasant experience. Prompt replies and generally knowledgeable about the cars. However they promised all season tires but did not deliver for a couple of month. I had to personally call several times to get the process going.
Business response:
Thank you for taking the time to provide feedback. I apologize for the miscommunication and inconvenience regarding your tires. We work very hard to ensure that each of our guests is 100% satisfied with the Herb Chambers Honda of Westborough experience and I apologize that we fell short. Thank you again and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough
Great experience every time I go for service. I get personal attention right away (Thanks, Tony!) and a comfortable place to wait. The price is reasonable and I know my car is safe on the road.
Business response:
Thank you for taking the time to share your experience with Tony and our Service Department here at Herb Chambers Honda of Westborough. We value our guests feedback and work very hard to treat our guests and their vehicles with the utmost care. We truly value your business and look forward to the opportunity to serve your automotive needs in the future! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough
As a costumer I had an excellent overall experience.. Francis was very personable and with his great costumer service skills he was able to answer all of my questions and directed me in the right direction when purchasing the right car for me.
Business response:
We’re so fortunate to have an excellent team here who truly represent the qualities The Herb Chambers Companies find most important when assisting our guests and Francis is truly a testament to that. Our Sales Associates are equipped with the knowledge of the cars and always strive to give their customers the very best of everything. Thank you once again for your business and your great recommendation. Happy driving and we look forward to the opportunity to serve your automotive needs for many more years to come! Sincerely, ... read more
Frequently asked questions about Honda Westborough
How is Honda Westborough rated?
Honda Westborough has a 4.7 star rating with 7,616 reviews.
When is Honda Westborough open?
Honda Westborough is closed now. It will open tomorrow at 8:30 a.m.