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Honda Westborough
- Car Dealers
- Westborough, MA
About this business
Location details
350 Turnpike Rd Rte. 9, Westborough, MA, 01581, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
As always, dealing with Tony has been an awesome experience.Tony is great professional and understand the customer needs and provide the best service.I recommend everyone to herb chambers westborough and Tony in particular.
I would highly recommend this service center to friends and family. I am usually skeptical of bringing my car to the dealership to get worked on because i am one who thinks the dealership is going to rip me off. I have a new Honda Accord and i brought my car in for the "required mileage maintenance" and spoke with Jimmy. Jimmy advised me that the service that was suggested was not needed at this point and seemed very knowledgeable about the information he gave me. He advised me on when i may need to come back for service mai... read more
Business response:
Thank you for taking the time to write a review about your experience with Jimmy. This is really great to read, and I am so glad that you found Jimmy to be so trustworthy and helpful. I will be sure to pass along your kind sentiments. At Herb Chambers Honda of Westborough, we want all of our customers to be satisfied as you are and I'm so pleased that you will be returning in the future. Thank you for your time and compliments, it is much appreciated! Best, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough
TONY WAS VERY HELPFUL, ESPECIALLY WHEN I TOLD HIM I HAD AN APPOINTMENT AND MY CAR WAS SERVICE IN NO TIME AT ALL THAKS TO HIM.
Business response:
Thank you so much, Roxy, for taking the time to share your experience with Tony. I’m thrilled to hear you had such an enjoyable visit. Thank you again for your business and for choosing Herb Chambers Honda of Westborough for your automotive needs! Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough
Tony went out of his way to make my service visit as quick and painless as possible! We have worked with Tony over the years and each time have had a great experience!
I've been bringing my 2007 Accord to the Westborough Honda dealership since I moved to Worcester in 2010. On several occasions, I've had the pleasure of working with Tony Ngo as my service rep. I truly appreciate that I have a rep who can send me multiple texts/email updates during the day! As a researcher at UMass Med, I can't always get to my phone for a conversation so I rely on the texts and emails. The drop-off service is a huge convenience as well. I DO think the dealership is pricey, however, it is convenient to where... read more
Business response:
Thank you for taking the time to write about your experience with Tony. At Herb Chambers Honda of Westborough, we are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. We greatly appreciate your fantastic recommendation and look forward to serving all of your automotive needs for many more years to come! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough
Tony has been one of the main reasons that my family and I have stayed with Herb Chambers Honda of Westboro for so many years. His excellent service, positive and pleasant attitude, and ability to effectively provide the services that my automobile needs have always left me feeling confident in the abilities of Herb Chambers Honda of Westboro and their staff to provide the help I need. Whether it has been regarding something as simple as an oil change or something more complicated like a timing belt issue, Tony has been able... read more
Business response:
I'm thrilled to hear that Tony was able to assist you and your family with your service needs! We appreciate you taking the time to share your encouraging words and I know Tony will appreciate the kind sentiment as well. Thank you for your business and we look forward to serving your automotive needs for many more years to come! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough
I bought my car at this dealership and I drive one hour for the service. I prefer Tony to take my service my car because I know he'll be as fast as he can be and honest with the assessment. He's very courteous, professional and represents this dealership in the best manner.
Tony was extremely helpful with the explanations of the service packages dealer discounts. I found him articulate and knowlegable about my car and the service it needed. He followed up on my phone calls and walked me through the work being done. He mentioned my tire wear ( which I wasn't prepared together done or have enough money to have done) He reviewed all the notes made by service staff on what they found while completing each step. I have I've 200,000 miles on my Civic and he even complemented how my local mechanic mus... read more
Business response:
Thank you for taking the time to recognize Tony! I’m thrilled to hear you felt comfortable with Tony and he was able to assist you with your vehicles service needs. Our team strives to provide our guests with a great experience from the moment they walk in our dealership. I know Tony will appreciate the time you took to share your feedback. Thank you again and we look forward to serving your automotive needs in the future! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough
The overall experience at Herb Chambers Honda was a positive one. We had no option but to go there because our old car broke down in the middle of the road and out of state. But the experience turned out to be pretty good.
Business response:
I sincerely appreciate you taking the time to provide feedback regarding your experience with Dave here at Herb Chambers Honda of Westborough. We work very hard to provide our guests’ with the best customer service, and it is always a delight to read that one of our team members is exceeding our guests’ expectations. Thank you for your awesome recommendation and we look forward to the opportunity to serve your automotive needs in the future! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough
Frequently asked questions about Honda Westborough
How is Honda Westborough rated?
Honda Westborough has a 4.7 star rating with 7,616 reviews.
When is Honda Westborough open?
Honda Westborough is open now. It will close at 5:00 p.m.