Honda Westborough

PatsFan344 

on DealerRater

11 years ago

I would highly recommend this service center to friends and family. I am usually skeptical of bringing my car to the dealership to get worked on because i am one who thinks the dealership is going to rip me off. I have a new Honda Accord and i brought my car in for the "required mileage maintenance" and spoke with Jimmy. Jimmy advised me that the service that was suggested was not needed at this point and seemed very knowledgeable about the information he gave me. He advised me on when i may need to come back for service mai... read more

RoxyPolanco 

on DealerRater

11 years ago

TONY WAS VERY HELPFUL, ESPECIALLY WHEN I TOLD HIM I HAD AN APPOINTMENT AND MY CAR WAS SERVICE IN NO TIME AT ALL THAKS TO HIM. 

jleschneider 

on DealerRater

11 years ago

Tony went out of his way to make my service visit as quick and painless as possible! We have worked with Tony over the years and each time have had a great experience! 

cmduffy88 

on DealerRater

11 years ago

I've been bringing my 2007 Accord to the Westborough Honda dealership since I moved to Worcester in 2010. On several occasions, I've had the pleasure of working with Tony Ngo as my service rep. I truly appreciate that I have a rep who can send me multiple texts/email updates during the day! As a researcher at UMass Med, I can't always get to my phone for a conversation so I rely on the texts and emails. The drop-off service is a huge convenience as well. I DO think the dealership is pricey, however, it is convenient to where... read more

oneilltd 

on DealerRater

11 years ago

Tony has been one of the main reasons that my family and I have stayed with Herb Chambers Honda of Westboro for so many years. His excellent service, positive and pleasant attitude, and ability to effectively provide the services that my automobile needs have always left me feeling confident in the abilities of Herb Chambers Honda of Westboro and their staff to provide the help I need. Whether it has been regarding something as simple as an oil change or something more complicated like a timing belt issue, Tony has been able... read more

estepner 

on DealerRater

11 years ago

I bought my car at this dealership and I drive one hour for the service. I prefer Tony to take my service my car because I know he'll be as fast as he can be and honest with the assessment. He's very courteous, professional and represents this dealership in the best manner. 

Crappy123 

on DealerRater

11 years ago

Tony was extremely helpful with the explanations of the service packages dealer discounts. I found him articulate and knowlegable about my car and the service it needed. He followed up on my phone calls and walked me through the work being done. He mentioned my tire wear ( which I wasn't prepared together done or have enough money to have done) He reviewed all the notes made by service staff on what they found while completing each step. I have I've 200,000 miles on my Civic and he even complemented how my local mechanic mus... read more

vikrantv 

on DealerRater

11 years ago

The overall experience at Herb Chambers Honda was a positive one. We had no option but to go there because our old car broke down in the middle of the road and out of state. But the experience turned out to be pretty good. 

DUBLYN 

on DealerRater

11 years ago

It's not often that you come across a car salesman that you actually look forward to working with. Mark Vincent has been our Honda car salesman for the last 4 cars we have owned. We found him to be honest, accommodating, very friendly, down to earth, a fellow Honda owner and someone who will get an answer to our questions if he doesn't already know the answer himself. In our recent transaction, he explained in very understandable terms the upgrades made to our vehicle between the model year we had and the new model year, in ... read more