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Honda Westborough
- Car Dealers
- Westborough, MA
About this business
Location details
350 Turnpike Rd Rte. 9, Westborough, MA, 01581, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Tony was very helpful and friendly. He explained the sevice that my car needed and provided it very quickly. He also went out his way to show me how to do the touch up paint on my car. I am very grateful for his help.
Business response:
Thank you so much for taking the time to share your experience with Tony. I’m thrilled to hear you had such an enjoyable visit. We strive to provide our guests with the best customer experience and I’m so happy we were able to provide you with exactly that. I will be certain to let Tony know he is doing a wonderful job. Thank you again for your business and for choosing Herb Chambers Honda of Westborough for your automotive needs. Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough
I've had the pleasure of dealing with Tony Ngo at Herb Chambers Honda in Westborough, MA for a number of years now. He always has been friendly, professional and communicative no matter how busy his day. Tony always has made sure my Honda service needs were met, but he really went above and beyond for me in August 2013 when the Radio/Cassette/6-CD unit in my 10-year-old Honda died. I called to see if the dealership could put a new unit in for me. Tony told me that they could not obtain a unit easily for a car that old and if... read more
Business response:
Thank you, Carol, for taking the time to post such a kind review. Everyone here at Herb Chambers Honda of Westborough strives to go above and beyond for our guests, and I’m so glad Tony was able to make your service experience an enjoyable one. Thank you again and we look forward to the opportunity to serve your automotive needs for many more years to come! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough
I have had Tony as my service manager on at least two occasions when visiting Herb Chambers Honda of Westborough for service. He has made me feel welcome and well taken care of every time. He is clear, knowledgeable and communicates well. The quality of the work has always been great and I always leave the dealership with a feeling of confidence that my vehicle has been well taken care of. I look forward to a long service/sales relationship with Tony and Herb Chambers Honda. Thank you again.
Business response:
Thank you, Charles, for taking the time to write a review about your experience with Tony. This is really great to read, and I am so glad that you found Tony to be so helpful. I will be sure to pass along your kind sentiments. At Herb Chambers Honda of Westborough, we want all of our customers to be satisfied as you are and I'm so pleased that you will be returning in the future. Thank you for your time and compliments, it is much appreciated! Best, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough
When I had to get a new car I was not looking forward to the task. However, when my husband and I met with Tom Kelley he helped to get us started without any pressure. Knowing what we needed in a car, he helped us to narrow down the list of choices. I was able to return the very next day and drive home in our new car which was both within our budget and a very fun car.
Business response:
Thank you, Courtney, for taking the time to post such a kind review. Everyone here at Herb Chambers Honda of Westborough strives to go above and beyond for our guests, and I’m so glad Tom was able to make your new car buying experience an enjoyable one. Thank you again and we look forward to the opportunity to serve your automotive needs for many more years to come! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough
I have to say my experience with Mark was very positive. I was trading in our Honda CRV for a new one, I knew what I wanted and the numbers mattered to me. Mark worked hard to make the deal I was comfortable with. My wife went in to pick up her new car and had the same positive experience. Mark sat with her in the vehicle and showed her the basics of her new car. She left knowing she could go back to Mark anytime for a tutorial ( especially with her new navigation system). We are very happy with the new Honda CRV. Howard Goo... read more
Business response:
Thank you so much, Howard, for taking the time to share your experience with Mark here at Herb Chambers Honda of Westborough. I’m thrilled to hear how happy you and your wife are and that your enjoying your awesome new Honda CRV! Our goal is to provide all of our guests with the best customer service and I’m so happy that you’ve recognized Mark's hard work. I will be certain to share your encouraging words with him. Thank you again and we look forward to serving all of your automotive needs for many more years to come! Since... read more
Tony was very helpful, courteous and honest and clearly explained the services performed on my car and exactly how much it would cost. He communicated with me throughout the day which was very important to me.My husband and I both have Hondas and will continue to have our services done at Herb Chambers.
Business response:
I’m thrilled to hear you and your husband have had such an enjoyable service visits! We strive to provide our guests with the best customer experience and I’m so happy Tony provided you both with exactly that. I will be certain to let him know he is doing a wonderful job. Thank you again for your business and for choosing Herb Chambers Honda of Westborough for your automotive needs! Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough
I had the pleasure of meeting and working with Tony Ngo in the service department. His professional customer service skills are top notch. He goes out of his way to please the customer. You should be very proud of him. I also had the pleasure of buying my 2013 Honda Accord from Yury Menaker. He made me very comfortable and was willing to work with me for the price that I could afford. He was very professional and made sure that I was satisfied. He showed great integrity in his attention to detail throughout my buying experie... read more
Business response:
Thank you so much, Donna, for taking the time to share your experience with Tony & Yury here at Herb Chambers Honda of Westborough. I’m thrilled to hear how happy you are with the service and that you’re enjoying your new Honda Accord. Our goal is to provide each guest with the best customer service and I’m so happy that you’ve recognized Tony and Yury's hard work. I will be certain to share your encouraging words with them. Thank you again and we look forward to serving all of your automotive needs for many more years to co... read more
My fiance and I were in the market for a used Honda Fit. We saw that there was a 2010 with low mileage at this dealership, so we went there to check it out. By the time we got there, the car had been sold. We started talking to Mark, and we talked about purchasing a new car. After some painless negotiation, we were able to trade in our old car for a 2013 Honda Fit. This was our first time buying a new car, and it was pretty painless!
Business response:
Thank you for taking the time to share this fantastic review! It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am thrilled to hear about your positive experience with Mark and that you and your fiance found the perfect Honda to meet your needs. Thank you for your business and we look forward to serving your automotive needs for many more years to come! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough
I was there for oil change for my honda civic, I had a prior appointment, for which when i reached the center, tony was there to help me throughout and he was very friendly, helpful and courteous.In the end my car was ready in time and well cleaned. I would definitely suggest this center to anybody.
Business response:
Thank you for taking the time to recognize Tony! I’m thrilled to hear you found Tony to be friendly and helpful and that he was able to assist you with your Civic's service needs. Our team strives to provide our guests with a great experience from the moment they walk in our dealership. I know Tony will appreciate the time you took to share your feedback. Thank you again and we look forward to serving your automotive needs in the future! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough
Frequently asked questions about Honda Westborough
How is Honda Westborough rated?
Honda Westborough has a 4.7 star rating with 7,616 reviews.
When is Honda Westborough open?
Honda Westborough is open now. It will close at 5:00 p.m.