Honda Westborough

Ernesto101 

on DealerRater

14 years ago

Rich Merlino has been a pleasure to work with. He is extremely thourough and knowledgable and was the best saleman I have met with at any dealership that I visited. I would highly reccommend him and his dealership. You have a real pro in Rich. Thank you for all the information and time! 

cole213 

on DealerRater

14 years ago

Richard was very outgoing and friendly. He made us laugh and the visit and process was very easy. We didn't feel like we were with a "normal" (sterotypical) car slaesman - because of his sense of humor. He worked quickly but efficient to ensure we received the best deal. 

toes 

on DealerRater

14 years ago

I am giving this rating as a result of my experience with Norm Menthe. He was patient, curtious and informative. I was unsure what type of vehicle I wanted or whether I wanted to lease or buy, Norm reviewed my options and I am now driving a new Honda CR-V, which is perfect for me. This is my 2nd dealing with Norm and his demeanor and professionalism is commendable. He is a genuine person and because of this, I returned to Herb Chambers and Norm and have already recommended them to friends that are interested in purchasing a ... read more

SeanKelley1 

on DealerRater

14 years ago

Rich was great! He made the car-buying experience as least painful as possible. And he obviously knows a lot about Hondas. He knew the answer to every question we had off the top of his head. He also never applied high-pressure tactics, from the initial test drive on. 

stmart 

on DealerRater

14 years ago

Recently I enjoyed buying my new Honda Accord at Herb Recently I enjoyed buying my new Honda Accord at Herb Chambers Honda of Westborough. Overall staff at dealership was nice and friendly. Sales representative Yury Menaker knows his product inside out and helped me make the right decision. He did a good job explaining all the features of the Accord. Price I got was also right. I have already recommended this dealership to my friends and coworkers and will not hesitate to use it in the future. 

lynne samuelson 

on DealerRater

14 years ago

ealer was extremely patient, responsive and personable. When I visited the dealership that day I had no intention of actually purchasing a car. It was the dealer's demeanor,knowledge and patience, and an associate's (Dave Chrysler)determination to find a way for me test drive the floor model, that led me to the purchase of my 2010 Honda Element. I love the car and overall it was a very pleasant experience. In addition, there were some repair issues to deal with and Norman Methe and the manager at Herb Chambers in Westborough... read more

arrivillaga9 

on DealerRater

14 years ago

I'm giving this excelent rating because I think that Rich Merkino is a great person he help me with everything, but i would like to reconized Joe, he show me the mazda that i bouht, and i'm thankful, for that so the two of the sales persons Rich and Joe, were a help for me thank you very much. 

Dpecor 

on DealerRater

14 years ago

Matt Dency has made my car buying experience the best I have ever had. He was informative and very sensitive to my needs. From his professionalism to everyone that greeted me from the moment I set foot in the building, I was and still am extremely impressed with the level of service provided at this dealer. I am already talking about my purchase to my friends and family! Thank you Matt! 

Gary Vallee 

on DealerRater

14 years ago

Rich was great! He was patient with me, he let me drive 2 CRV's and he went through each vehicle inside and out. He took me on a tour of the dealership which included the service area and the financing office. When I picked up the vehicle, he went through the operaton of the vehicle and showed me the cnveniences of the CRV. In all of my years of car shopping, Rich was the best salesman that I hv had! I will definitely ask for him again. Sincerely, Gary W. Vallee