Honda Westborough

sbuckley 

on DealerRater

14 years ago

Good overall service; not agressive; listened to our needs and was patient in presenting us with choices; offered options; attentive and good at follow up; spent time with us without us feeling pressured; gave us time to discuss in private; nice turn over on delivery of vehicle and taking in lease 

pbaker1155 

on DealerRater

14 years ago

Norman was a pleasure to work with. He was extremely kind and patient. We never felt pressured. We would not hesitate to recommend him to friends and family looking to purchase a vehicle. He explained leasing a vehicle vs. purchasing in terms we could understand. 

andymenon 

on DealerRater

14 years ago

We first met Rich when I took our first car in for a routin oil change. He was very helpful in advicing us about buying a used car for my wife without imposing anything specific on us. We made notes on our conversation and went back a few weeks later and true to his advice, Rich helped us pick out a great car. During the entire buying and decision making process, he was extremely patient when responding to our questions, and also spent a great deal of time walking up and down with us multiple times into the car lot as we wen... read more

mspuleo 

on DealerRater

14 years ago

This is the second car I have leased through Herb Chamber and Norman Methe. I could not be happier with the experience I have had at Herb Chambers. I am always welcomed warmly and treated with respect. Norm always finds time for me and answers my questions throughly. He never made me feel rushed or pressured into any decision. I will continue to lease cars though Herb Chambers and Norm as well as recommend them to anyone looking for a new car. 

gloriawebb 

on DealerRater

14 years ago

Last Sunday my husband and I took my 86 year old mother on an informational outing to look at several small, economically priced cars for her use. The lease on her Honda Pilot is expiring, and since my father's death last year and her move to a senior community in Marlborough, she no longer needs a large SUV for transportation. We stopped at a Toyota dealership where my mother test drove a Corolla. Our plan was to visit a Honda dealership next, followed by Ford. The receptionist at your Honda dealership very courteously gree... read more

MMahan79 

on DealerRater

14 years ago

Rich helped us through the entire process. Before I even went to the dealership, I knew that I was going to be a difficult customer because of the situation that I was in with the car that I owned. Rich and the staff at Herb Chambers helped put together a deal that met not only my expectations, but my hopes. Rich exceeded expectations on every level. I will tell people in the future to head to Herb Chambers in Westborough ask for Rich. Great experience! Thank you from the Mahans!! 

asad_theeb 

on DealerRater

14 years ago

i came to this dealership because of Rich , he was a great help and i will return again in the future. he was really helpful in getting the transaction done, very patient and friendly , also Mike kelly was great and real polite. will definately recomed Rich to all my friends. 

yumamima 

on DealerRater

14 years ago

We were orginally interested in Fit. For the time being while talking with Mr. Merlino, he described the pros and cons of Fit and Civic so that we could recoganise how Civic would fit to our needs. Also, the financial plan was perfect fit for us. I believe that Hearb Chambers Westboro is proud of themselves because they have such a great sales counsultant, Mr. Rich Merlino! Thank you very much your excellent assistance, Mr. Rich Merlino. Mitsuhiro & Yuka Sato 

JennyKudron 

on DealerRater

14 years ago

This was my third Honda lease, but, my first time at Herb Chambers. Yuri was extremely knowledgeable and helpful. From selecting a vehicle and negotiating a price to completing the registration and sticker process, he was a pleasure to work with. My experience at Honda was simple and hassle free!