This profile has been claimed by the business owner or representative.
Mercedes-Benz of Boston
- Car Dealers
- Somerville, MA
About this business
Location details
259 McGrath Hwy, Somerville, MA, 02143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Excellent experience buying a car from Eric! He was the first dealer we met who was actually listening to our preferences and cared about showing us a car that worked for us. He was also not condescending like other dealers we've come across, and took a lot of time walking us through the features of our car. He stayed late for our pickup and made sure the experience was special. We recommend Eric (especially if you're a woman and you're tired of car dealers talking down to you!).
Business response:
J - First and foremost, thank you for taking the time to leave this feedback. We strive each and every day to provide our guests with professional, efficient and friendly service. We're so happy to know that your visit reflects that, and that Eric was able to assist you in finding exactly what you wanted. Thank you so much for your business and we hope to have the opportunity to serve your automotive needs for many more years to come! - Mercedes-Benz of Boston team
I had a very good experience purchasing my vehicle at M-B Boston. Everyone was very helpful. Max Wang did a very good job. Everyone was very professional and courteous.
Business response:
richardsardelli64 - Thank you for the great feedback! We're so glad you had a successful and positive experience with Max here at Mercedes-Benz of Boston. Please let us know if any other automotive needs arise in the future, as we are always happy to help! - Mercedes-Benz of Boston team
I got my first Mercedes-Benz!! So in love with my new car. Customer service is great. Thanks so much to Ronald Escobar for helping me find the right car for me. He was was so helpful, and super patient!!!:) o
Business response:
andealandaverde20 - Thank you so much for your feedback! We're so glad that you had such a positive experience at our dealership, specifically with Ronald. He is truly an asset to this team. May you enjoy many safe and amazing miles in your new Mercedes-Benz! - Mercedes-Benz of Boston team
Incredible Experience! I leased my first Mercedes here Incredible Experience! I leased my first Mercedes here recently and could not be happier with the service. Eric Ilchenko was awesome to work with and super helpful throughout the process. I can definitely recommend this dealership to anyone in the market for a Benz. Be sure to ask for Eric when you arrive !!
Business response:
Sanchez4291 - Congratulations on your new Mercedes-Benz! We're thrilled to hear that Eric made your experience seamless and easy - that's exactly the kind of service that we strive to offer our customers. Thank you for sharing your kind words, and if there's ever anything else that we may do for you, please don't hesitate to ask! - Mercedes-Benz of Boston team
Robert Tinkman was an absolute pleasure to work with. It was a seamless deal from start to finish. I highly reccommend working with Rob at Mercedes Benz of Boston
Business response:
Wes Byrne - Many thanks for this terrific feedback and recommendation! We're delighted to learn that you enjoyed working with Rob. Please don't hesitate to reach out if we can assist you in the future! - Mercedes-Benz of Boston team
From my first phone call to the moment I drove off the lot in my new vehicle, my experience with Mercedes Benz of Boston was nothing but wonderful. AJ was incredibly accommodatingand understanding of my needs, providing me with a great offer for the vehicle I had been searching for and was willing to accommodate last minute changes. Kashif couldn't have been more of a pleasure to work with, answering all of my questions in great detail and being incredibly patient and helpful throughout the process. From the beginning, they ... read more
Business response:
brittanyf15 - What an outstanding review to read! It is great to know that AJ and Kashif provided you with a first class and welcoming shopping experience. Our primary concern is delivering flawless customer service and we're happy to know that both AJ and Kashif provided you with exactly that. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! - Mercedes-Benz of Boston team
Ricardo Bautista is the best sales consultant I have ever had! Exactly one year ago he gave me all support choosing the best car for my family and I bought the GLE-350. The car is amazing! I was so in love with the car that when I received his email congratulating me for one year anniversary I started thinking about buying a new one... Texted Ricardo Bautista on Monday and on Thursday I had my car ready for pick up. This time I choose the GLS-450 and I couldn’t be more happy! The car is awesome and fit all my kids, the inter... read more
Business response:
Beatriz Prado - What an outstanding review to read! It is great to know that Ricardo and Paolo were able to provide you with a hassle-free and welcoming shopping experience. Here at Mercedes-Benz of Boston, our primary concern is delivering flawless customer service even after the sale. We're happy to hear that you felt confident about your purchase (great choice!) and your decision to choose us as your dealer. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come!... read more
Great experience ordering my new Mercedes GLE 350! So happy with my new car. I will definitely shop here in the future and tell my friends about my experience.
Business response:
Kmh4111 - Congratulations on your GLE 350 purchase! We're so pleased to hear that you enjoyed working alongside our team. We strive to provide a world-class experience, so it's rewarding to know you had a pleasant time at our dealership. We value your business and please don't hesitate to contact us should any future questions arise! - Mercedes-Benz of Boston team
Kashif was a pleasure to deal with, and made the entire process easy from start to finish straight-forward. His follow up and willingness to answer questions was much appreciated.
Business response:
jeff62534 - Thank you! Your kind words are greatly appreciated. It is so rewarding to know that Kashif was able to provide you with a pleasant experience. We try to make the process easy, transparent, and fun. Thank you for your business, and please let us know if we can ever assist you in the future! - Mercedes-Benz of Boston team
Frequently asked questions about Mercedes-Benz of Boston
How is Mercedes-Benz of Boston rated?
Mercedes-Benz of Boston has a 4.8 star rating with 9,179 reviews.
When is Mercedes-Benz of Boston open?
Mercedes-Benz of Boston is closed now. It will open tomorrow at 9:00 a.m.