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Mercedes-Benz of Boston

4.8
  • Car Dealers
  • Somerville, MA

About this business

AutomotiveCar DealersUsed Car Dealers

Location details

259 McGrath Hwy, Somerville, MA, 02143, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.89,411 reviews
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Roderickwagner's profile image
Roderickwagner 
5 years ago

Jimmy is the best. Excellent service. Every time. Always a pleasure working with him. Rob Tinkham has also work with us over the years and we continue to go to him for all our sales needs. 

Business response:

We appreciate the great rating and will share this with Jimmy! Thank you for being a Mercedes-Benz of Boston customer! 

Jaimearodriguez23's profile image
Jaimearodriguez23 
5 years ago

Mercedes-Benz is the best option if you want to buy your car, they have good prices and the service is great, I bought my car ai and dealt with Ronald Escobar, he is a good friendly seller and he gives you good prices. 

Business response:

Thank you for your confidence in Ronald and the Mercedes-Benz of Boston team! It is always our pleasure to take care of you. 

Marcin's profile image
Marcin 
5 years ago

Every time when I service my car, people at dealership are professional and friendly. Estimate is generated up front, and work is done in time. 

Business response:

Thank you for choosing Mercedes-Benz of Boston, we appreciate your positive feedback! 

michael's profile image
michael 
5 years ago

I always appreciate the manners and punctuality of staff. I never have to wait and service is done very quickly. The coffee and pastries are good, too. 

Business response:

This is a fantastic review! Thanks from the entire team at Mercedes-Benz of Boston! 

Awade's profile image
Awade 
5 years ago

I’m especially happy with the service I receive. I would recommend the service department and the quality of your extended warranty and I’m very content with the quality of service I receive from Mr. Robinson. 

Business response:

We are honored to receive your support, Awade. Thank you! - Mercedes-Benz of Boston Team 

Renee F's profile image
Renee F 
5 years ago

I found a used Range Rover on their website, I emailed and inquired about it. Was met with Kim who told me (and I have the emails) that they wouldn't be able to sell to me as I was out of State and they would not make an exception on their 2 step process of going in and signing the paperwork and then going back to pickup the vehicle. I emailed Carlos to which I was told must be a miscommunication. Then Dana reached out, we started talking about the deal - I was instantly approved, trade price offer was good, all set to sign.... read more

Business response:

Renee, thanks for your honest feedback. We work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. We apologize for your frustrations. Please reach out if you wish to discuss this any further or are interested in discussing other options, Jeff Davis - General Manager - jeff@herbchambers.com 

sandykoller's profile image
sandykoller 
5 years ago

Just love the service here. They always keep u informed. So easy to get an appointment that works!I always recommend this dealership to anyone who asks 

Business response:

Thank you, Sandy! We are so glad that you had a great time at Mercedes-Benz of Boston! We love helping you. 

Likeme547's profile image
Likeme547 
5 years ago

Really friendly and service station out together real nice to accomadate customers . Over all I was impressed felt like I was at a meeting. Keep up the great work staff and teams ! 

Business response:

We are so happy our Mercedes-Benz of Boston team earned your five stars. Thanks so much, we'll see you next time! 

Don's profile image
Don 
5 years ago

Not only do they get the job done, you are made to feel that you and your car are important and deserve the best service. 

Business response:

Our goal is to provide top-notch customer service, and I am glad to hear that our team has shown you their commitment to this. If there is anything more we can do for you please come back and see us any time! Take care! 

Frequently asked questions about Mercedes-Benz of Boston

How is Mercedes-Benz of Boston rated?

Mercedes-Benz of Boston has a 4.8 star rating with 9,411 reviews. 

When is Mercedes-Benz of Boston open?

Mercedes-Benz of Boston is open now. It will close at 8:00 p.m.